image

Salesforce Service Cloud

thumbs_up

thumbs_down

Salesforce Service Cloud engage with users customers when and where they are. Deliver service across every channel, over any device. Empower users cus...Read more

Instant Messaging And Chat
icon

Market Share of Salesforce Service Cloud

Current Customer(s)

12924

Market Share (Est.)

0.18%

Ranking

#16

Top Competitors and Alternatives of Salesforce Service Cloud

The top three of Salesforce Service Cloud’s competitors in the Instant Messaging And Chat category are G Suite with 75.58%, Slack with 8.57%, Zoho Mail with 3.21% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite534026875.58%Salesforce Service Cloud vs G Suite
Slack6052718.57%Salesforce Service Cloud vs Slack
Zoho Mail2269903.21%Salesforce Service Cloud vs Zoho Mail
Zendesk1779772.52%Salesforce Service Cloud vs Zendesk
Intercom1526112.16%Salesforce Service Cloud vs Intercom
Microsoft Teams779771.10%Salesforce Service Cloud vs Microsoft Teams
Tidio738531.05%Salesforce Service Cloud vs Tidio
Snapchat540370.76%Salesforce Service Cloud vs Snapchat
Skype474590.67%Salesforce Service Cloud vs Skype
Crisp371390.53%Salesforce Service Cloud vs Crisp
Zoho SalesIQ334980.47%Salesforce Service Cloud vs Zoho SalesIQ
LiveChat324140.46%Salesforce Service Cloud vs LiveChat
Podium210920.30%Salesforce Service Cloud vs Podium
Smartsupp Live Chat193430.27%Salesforce Service Cloud vs Smartsupp Live Chat
GetSiteControl150830.21%Salesforce Service Cloud vs GetSiteControl
Drift114110.16%Salesforce Service Cloud vs Drift
Freshchat104560.15%Salesforce Service Cloud vs Freshchat
Pure Chat103150.15%Salesforce Service Cloud vs Pure Chat
Bitrix2496340.14%Salesforce Service Cloud vs Bitrix24
Skype for Business94450.13%Salesforce Service Cloud vs Skype for Business
image

Popular Comparisons

Top Competitors and Alternatives of Salesforce Service Cloud

The top three of Salesforce Service Cloud’s competitors in the Instant Messaging And Chat category are G Suite with 75.58%, Slack with 8.57%, Zoho Mail with 3.21% market share.

Salesforce Service Cloud vs G Suite

arrow_icon

Salesforce Service Cloud vs Slack

arrow_icon

Salesforce Service Cloud vs Zoho Mail

arrow_icon

Salesforce Service Cloud vs Zendesk

arrow_icon

Salesforce Service Cloud vs Intercom

arrow_icon

Salesforce Service Cloud vs Microsoft Teams

arrow_icon

Salesforce Service Cloud vs Tidio

arrow_icon

Salesforce Service Cloud vs Snapchat

arrow_icon

Customers of Salesforce Service Cloud

Around the world in 2025, over 12893 companies have started using Salesforce Service Cloud as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Bath & Body Works10,000+ColumbusOhioUnited States
social_iconsocial_iconsocial_iconsocial_icon
MSF10,000+Le Grand-SaconnexGenevaSwitzerland
social_iconsocial_iconsocial_iconsocial_icon
Bristol Myers Squibb10,000+PrincetonNew JerseyUnited States
social_iconsocial_iconsocial_iconsocial_icon
First Citizens Bank10,000+RaleighNorth CarolinaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Southern California Edison10,000+RosemeadCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Advanced Micro Devices, Inc.10,000+Santa ClaraCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Nvent10,000+TucsonArizonaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Sun Life10,000+TorontoOntarioCanada
social_iconsocial_iconsocial_iconsocial_icon
Marsh McLennan10,000+New York CityNew YorkUnited States
social_iconsocial_iconsocial_iconsocial_icon
ICON Plc10,000+DublinLeinsterIreland
social_iconsocial_iconsocial_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

Salesforce Service Cloud Customers by Products and Services

The top three products and services offering customers that use Salesforce Service Cloud for Instant Messaging And Chat are Salesforce (366), Crm (271), Digital Transformation (240).

Customers

Download the 6sense Chrome Extension to get verified contact data of Salesforce Service Cloud employees

Install Now
Company Logo

Salesforce Service Cloud Customers by Employee Size

The majority of Salesforce Service Cloud's customers for the instant-messaging-chat category fall in the company size of 100 - 249 employees (2115 companies), 1,000 - 4,999 employees (2104 companies), 0 - 9 employees (1641 companies).

Employee Size

Salesforce Service Cloud Customers by Geography

The top three geographies of Salesforce Service Cloud for instant-messaging-chat are the United States with 6055(56.04%), United Kingdom with 1437(13.30%), Germany with 620(5.74%) customers respectively.

Customers

Employees of Salesforce Service Cloud

image

Also see other Products/Services by Salesforce Service Cloud in:

Customer Experience
Customer Support Services
Customer Engagement
Contact Center
Knowledge Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Service Cloud competitors?

Salesforce Service Cloud’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs G Suite Salesforce Service Cloud vs Slack Salesforce Service Cloud vs Zoho Mail.

faq icon

What is Salesforce Service Cloud customer distribution based on company size?

faq icon

What is Salesforce Service Cloud market share in the instant-messaging-chat?

faq icon

What are the top countries that use Salesforce Service Cloud?

faq icon

What are the top industries that use Salesforce Service Cloud?

faq icon

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Get instant access to B2B contact data across the web

Sign Up Today
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2025 6sense