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Current Customer(s)
Market Share (Est.)
Ranking
The top three of Salesforce Service Cloud’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.
Popular Comparisons
The top three of Salesforce Service Cloud’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.
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Around the world in 2026, over 15770 companies have started using Salesforce Service Cloud as Instant Messaging And Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| NYA | 10,000+ | Alpharetta | Georgia | United States | |
| Insight | 10,000+ | Chandler | Arizona | United States | |
| Localiza Rent A Car S.A. | 10,000+ | Belo Horizonte | Minas Gerais | Brazil | |
| Dentsply Sirona | 10,000+ | Charlotte | North Carolina | United States | |
| The Access Group | 10,000+ | Loughborough | England | United Kingdom | |
| Nuance Communications | 10,000+ | Burlington | Massachusetts | United States | |
| RBC Wealth Management | 10,000+ | Toronto | Ontario | Canada | |
| Reply | 10,000+ | Turin | Piedmont | Italy | |
| U.S. Bank | 10,000+ | Minneapolis | Minnesota | United States | |
| Banco Do Brasil | 10,000+ | Brasilia | Federal District | Brazil |
The top three products and services offering customers that use Salesforce Service Cloud for Instant Messaging And Chat are Salesforce (477), Crm (357), Digital Transformation (316).
Customers
The majority of Salesforce Service Cloud's customers for the instant-messaging-chat category fall in the company size of 100 - 249 employees (2811 companies), 1,000 - 4,999 employees (2730 companies), 10,000+ employees (2179 companies).
Employee Size
The top three geographies of Salesforce Service Cloud for instant-messaging-chat are the United States with 8258(62.07%), United Kingdom with 1025(7.70%), India with 814(6.12%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs G Suite Salesforce Service Cloud vs Slack Salesforce Service Cloud vs Zendesk.
What is Salesforce Service Cloud customer distribution based on company size?
What is Salesforce Service Cloud market share in the instant-messaging-chat?
What are the top countries that use Salesforce Service Cloud?
What are the top industries that use Salesforce Service Cloud?
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