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Salesforce Service Cloud

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Salesforce Service Cloud engage with users customers when and where they are. Deliver service across every channel, over any device. Empower users cus...Read more

Instant Messaging And Chat
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Market Share of Salesforce Service Cloud

Current Customer(s)

10330

Market Share (Est.)

0.24%

Ranking

#16

Top Competitors and Alternatives of Salesforce Service Cloud

The top three of Salesforce Service Cloud’s competitors in the Instant Messaging And Chat category are G Suite with 72.55%, Slack with 9.26%, Zendesk with 3.48% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite318806072.55%Salesforce Service Cloud vs G Suite
Slack4070529.26%Salesforce Service Cloud vs Slack
Zendesk1527703.48%Salesforce Service Cloud vs Zendesk
Zoho Mail1113502.53%Salesforce Service Cloud vs Zoho Mail
Intercom1080502.46%Salesforce Service Cloud vs Intercom
Microsoft Teams496391.13%Salesforce Service Cloud vs Microsoft Teams
Tidio495341.13%Salesforce Service Cloud vs Tidio
Skype403240.92%Salesforce Service Cloud vs Skype
Snapchat374670.85%Salesforce Service Cloud vs Snapchat
LiveChat298300.68%Salesforce Service Cloud vs LiveChat
Zoho SalesIQ274310.62%Salesforce Service Cloud vs Zoho SalesIQ
Podium256750.58%Salesforce Service Cloud vs Podium
Crisp184260.42%Salesforce Service Cloud vs Crisp
Drift146580.33%Salesforce Service Cloud vs Drift
Smartsupp Live Chat130760.30%Salesforce Service Cloud vs Smartsupp Live Chat
Pure Chat100480.23%Salesforce Service Cloud vs Pure Chat
GetSiteControl99210.23%Salesforce Service Cloud vs GetSiteControl
Freshchat97060.22%Salesforce Service Cloud vs Freshchat
LiveAgent64680.15%Salesforce Service Cloud vs LiveAgent
Bitrix2460420.14%Salesforce Service Cloud vs Bitrix24
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Service Cloud

The top three of Salesforce Service Cloud’s competitors in the Instant Messaging And Chat category are G Suite with 72.55%, Slack with 9.26%, Zendesk with 3.48% market share.

Salesforce Service Cloud vs G Suite

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Salesforce Service Cloud vs Slack

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Salesforce Service Cloud vs Zendesk

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Salesforce Service Cloud vs Zoho Mail

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Salesforce Service Cloud vs Intercom

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Salesforce Service Cloud vs Microsoft Teams

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Salesforce Service Cloud vs Tidio

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Salesforce Service Cloud vs Skype

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Customers of Salesforce Service Cloud

Around the world in 2024, over 9558 companies have started using Salesforce Service Cloud as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Pentair10,000+LondonEnglandUnited Kingdom
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KUKA10,000+AugsburgBavariaGermany
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Opel10,000+SheltonConnecticutUnited States
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University Of Central Florida10,000+OrlandoFloridaUnited States
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Anthropologie10,000+PhiladelphiaPennsylvaniaUnited States
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University Of Kentucky10,000+Lexington-FayetteKentuckyUnited States
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Denver10,000+DenverColoradoUnited States
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San Diego Unified School District10,000+San DiegoCaliforniaUnited States
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University Of Arizona10,000+TucsonArizonaUnited States
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Microsemi10,000+Aliso ViejoCaliforniaUnited States
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Salesforce Service Cloud Customers by Products and Services

The top three products and services offering customers that use Salesforce Service Cloud for Instant Messaging And Chat are Salesforce (245), Crm (188), Consulting (184).

Customers

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Salesforce Service Cloud Customers by Employee Size

The majority of Salesforce Service Cloud's customers for the instant-messaging-chat category fall in the company size of 100 - 249 employees (1526 companies), 1,000 - 4,999 employees (1516 companies), 20 - 49 employees (1229 companies).

Employee Size

Salesforce Service Cloud Customers by Geography

The top three geographies of Salesforce Service Cloud for instant-messaging-chat are the United States with 5088(63.76%), United Kingdom with 694(8.70%), India with 437(5.48%) customers respectively.

Customers

Employees of Salesforce Service Cloud

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Also see other Products/Services by Salesforce Service Cloud in:

Customer Engagement
Customer Experience
Customer Support Services
Contact Center
Knowledge Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Service Cloud competitors?

Salesforce Service Cloud’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs G Suite Salesforce Service Cloud vs Slack Salesforce Service Cloud vs Zendesk.

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What is Salesforce Service Cloud customer distribution based on company size?

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What is Salesforce Service Cloud market share in the instant-messaging-chat?

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What are the top countries that use Salesforce Service Cloud?

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What are the top industries that use Salesforce Service Cloud?

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