Freshchat Vs Salesforce Service Cloud : In-Depth Comparison

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imageFreshchat

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Categories where Freshchat and Salesforce Service Cloud compete

Instant Messaging And Chat
Contact Center
Customer Engagement
Customer Experience
Customer Support Services

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Freshchat

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Comparing the customer bases of Freshchat and Salesforce Service Cloud

Comparing the customer bases of Freshchat and Salesforce Service Cloud, we can see that Freshchat has 11046 customer(s), while Salesforce Service Cloud has 9090 customer(s). In the Instant Messaging And Chat category, with 11046 customer(s) Freshchat stands at 18th place by ranking, while Salesforce Service Cloud with 9090 customer(s), is at the 19th place.

Freshchat

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18th

11046 Customer

Salesforce Service Cloud

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19th

9090 Customer

Comparing the market share of Freshchat and Salesforce Service Cloud

Freshchat has a 0.18% market share in the Instant Messaging And Chat category, while Salesforce Service Cloud has a 0.15% market share in the same space.

Compare Freshchat vs Salesforce Service Cloud customers by geography

Comparing Freshchat and Salesforce Service Cloud customers based on their geographic location, we can see that Freshchat has more customers in United States, India and United Kingdom, while Salesforce Service Cloud has more customers in United States.

Freshchat

Salesforce Service Cloud

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshchat vs Salesforce Service Cloud’s target audience.

Freshchat

New

63 Customer

Lost

50 Customer

Salesforce Service Cloud

New

345 Customer

Lost

331 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshchat and Salesforce Service Cloud compete against each other?

Freshchat and Salesforce Service Cloud compete against each other in the Instant Messaging And Chat, Contact Center, Customer Engagement, Customer Experience, Customer Support Services.

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How does the market share of Freshchat and Salesforce Service Cloud compare in the Instant Messaging And Chat market?

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How many customers are acquired by Freshchat and Salesforce Service Cloud in the Instant Messaging And Chat segment?

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What are the countries in which Freshchat and Salesforce Service Cloud has more customers?

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