Categories where Freshchat and Salesforce Service Cloud compete
Freshchat
Comparing the customer bases of Freshchat and Salesforce Service Cloud, we can see that Freshchat has 11046 customer(s), while Salesforce Service Cloud has 9090 customer(s). In the Instant Messaging And Chat category, with 11046 customer(s) Freshchat stands at 18th place by ranking, while Salesforce Service Cloud with 9090 customer(s), is at the 19th place.
Freshchat
18th
11046 Customer
Salesforce Service Cloud
19th
9090 Customer
Freshchat has a 0.18% market share in the Instant Messaging And Chat category, while Salesforce Service Cloud has a 0.15% market share in the same space.
Comparing Freshchat and Salesforce Service Cloud customers based on their geographic location, we can see that Freshchat has more customers in United States, India and United Kingdom, while Salesforce Service Cloud has more customers in United States.
Freshchat
Salesforce Service Cloud
Gain actionable insights about the buying patterns of Freshchat vs Salesforce Service Cloud’s target audience.
Freshchat
New
63 Customer
Lost
50 Customer
Salesforce Service Cloud
New
345 Customer
Lost
331 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshchat and Salesforce Service Cloud compete against each other?
Freshchat and Salesforce Service Cloud compete against each other in the Instant Messaging And Chat, Contact Center, Customer Engagement, Customer Experience, Customer Support Services.
How does the market share of Freshchat and Salesforce Service Cloud compare in the Instant Messaging And Chat market?
How many customers are acquired by Freshchat and Salesforce Service Cloud in the Instant Messaging And Chat segment?
What are the countries in which Freshchat and Salesforce Service Cloud has more customers?
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