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Slack

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

Instant Messaging And Chat
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Market Share of Slack

Current Customer(s)

587256

Market Share (Est.)

16.42%

Ranking

#2

Top Competitors and Alternatives of Slack

The top three of Slack’s competitors in the Instant Messaging And Chat category are G Suite with 57.95%, Zendesk with 5.09%, Intercom with 4.80% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite207303157.95%Slack vs G Suite
Zendesk1822685.09%Slack vs Zendesk
Intercom1718704.80%Slack vs Intercom
Microsoft Teams758512.12%Slack vs Microsoft Teams
Tidio731432.04%Slack vs Tidio
Snapchat515351.44%Slack vs Snapchat
Skype388781.09%Slack vs Skype
Crisp355971.00%Slack vs Crisp
LiveChat338220.95%Slack vs LiveChat
Zoho SalesIQ332450.93%Slack vs Zoho SalesIQ
Podium236940.66%Slack vs Podium
Smartsupp Live Chat191390.53%Slack vs Smartsupp Live Chat
GetSiteControl146340.41%Slack vs GetSiteControl
Drift128100.36%Slack vs Drift
Salesforce Service Cloud120360.34%Slack vs Salesforce Service Cloud
Freshchat106290.30%Slack vs Freshchat
Genesys PureCloud105700.30%Slack vs Genesys PureCloud
Zoho Mail104380.29%Slack vs Zoho Mail
Pure Chat96900.27%Slack vs Pure Chat
Bitrix2496530.27%Slack vs Bitrix24
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Popular Comparisons

Top Competitors and Alternatives of Slack

The top three of Slack’s competitors in the Instant Messaging And Chat category are G Suite with 57.95%, Zendesk with 5.09%, Intercom with 4.80% market share.

Slack vs G Suite

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Slack vs Zendesk

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Slack vs Intercom

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Slack vs Microsoft Teams

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Slack vs Tidio

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Slack vs Snapchat

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Slack vs Skype

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Slack vs Crisp

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Customers of Slack

Around the world in 2026, over 586881 companies have started using Slack as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Texas McCombs School Of Business10,000+AustinTexasUnited States
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Portland State University10,000+PortlandOregonUnited States
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Insight Global10,000+AtlantaGeorgiaUnited States
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Hermes10,000+ParisIle-de-FranceFrance
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Amazon Web Services10,000+SeattleWashingtonUnited States
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UL Global10,000+LuimneachMunsterIreland
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ELIS10,000+Saint-CloudIle-de-FranceFrance
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The Home Depot10,000+AtlantaGeorgiaUnited States
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iQor10,000+Fort LauderdaleFloridaUnited States
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University Of Wisconsin10,000+MadisonWisconsinUnited States
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Slack Customers by Products and Services

The top three products and services offering customers that use Slack for Instant Messaging And Chat are Marketing (10226), Digital Marketing (8037), Social Media (7377).

Customers

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Slack Customers by Employee Size

The majority of Slack's customers for the instant-messaging-chat category fall in the company size of 20 - 49 employees (202440 companies), 100 - 249 employees (141750 companies), 0 - 9 employees (91313 companies).

Employee Size

Slack Customers by Geography

The top three geographies of Slack for instant-messaging-chat are the United States with 316677(66.26%), United Kingdom with 41162(8.61%), Canada with 26388(5.52%) customers respectively.

Customers

Employees of Slack

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Also see other Products/Services by Slack in:

Productivity
Internal Communications
Project Collaboration
Unified Communications
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Slack competitors?

Slack’s Top competitors in the instant-messaging-chat category are G Suite, Zendesk, Intercom. You can view a full list of Slack competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Slack and 40,000 other technologies on the internet. You can also compare Slack and its feature with top competitors here : Slack vs G Suite Slack vs Zendesk Slack vs Intercom.

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What is Slack customer distribution based on company size?

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What is Slack market share in the instant-messaging-chat?

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What are the top countries that use Slack?

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What are the top industries that use Slack?

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