Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Genesys PureCloud’s competitors in the Instant Messaging And Chat category are G Suite with 57.59%, Slack with 17.16%, Zendesk with 4.94% market share.
Popular Comparisons
The top three of Genesys PureCloud’s competitors in the Instant Messaging And Chat category are G Suite with 57.59%, Slack with 17.16%, Zendesk with 4.94% market share.
Genesys PureCloud vs G Suite
Genesys PureCloud vs Slack
Genesys PureCloud vs Zendesk
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Genesys PureCloud vs Skype
Around the world in 2026, over 9212 companies have started using Genesys PureCloud as Instant Messaging And Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Trinity Health | 10,000+ | Livonia | Michigan | United States | |
| Scotiabank | 10,000+ | Toronto | Ontario | Canada | |
| Rush University Medical Center | 10,000+ | Chicago | Illinois | United States | |
| Mercedes - Benz AG | 10,000+ | Stuttgart | Baden-Wuerttemberg | Germany | |
| Philip Morris International | 10,000+ | Lausanne | Vaud | Switzerland | |
| IBM | 10,000+ | Armonk | New York | United States | |
| Ethiopian Airlines | 10,000+ | Addis Ababa | Addis Ababa | Ethiopia | |
| EXL | 10,000+ | New York City | New York | United States | |
| RS | 10,000+ | London | England | United Kingdom | |
| Walgreens | 10,000+ | Deerfield | Illinois | United States |
The top three products and services offering customers that use Genesys PureCloud for Instant Messaging And Chat are Insurance (128), Financial Services (103), Cloud Services (88).
Customers
The majority of Genesys PureCloud's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (4342 companies), 20 - 49 employees (1008 companies), 100 - 249 employees (787 companies).
Employee Size
The top three geographies of Genesys PureCloud for instant-messaging-chat are the United States with 6238(76.00%), Australia with 454(5.53%), United Kingdom with 388(4.73%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs G Suite Genesys PureCloud vs Slack Genesys PureCloud vs Zendesk.
What is Genesys PureCloud customer distribution based on company size?
What is Genesys PureCloud market share in the instant-messaging-chat?
What are the top countries that use Genesys PureCloud?
What are the top industries that use Genesys PureCloud?
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