Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Genesys PureCloud’s competitors in the Instant Messaging And Chat category are G Suite with 78.10%, Slack with 5.98%, Zoho Mail with 3.32% market share.
Popular Comparisons
The top three of Genesys PureCloud’s competitors in the Instant Messaging And Chat category are G Suite with 78.10%, Slack with 5.98%, Zoho Mail with 3.32% market share.
Genesys PureCloud vs G Suite
Genesys PureCloud vs Slack
Genesys PureCloud vs Zoho Mail
Genesys PureCloud vs Zendesk
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Genesys PureCloud vs Snapchat
Around the world in 2025, over 2921 companies have started using Genesys PureCloud as Instant Messaging And Chat tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Wipro | 10,000+ | Bengaluru | Karnataka | India | |
Regus | 10,000+ | Addison | Texas | United States | |
AT&T | 10,000+ | Dallas | Texas | United States | |
Vodafone | 10,000+ | Newbury | England | United Kingdom | |
CVS Health | 10,000+ | Woonsocket | Rhode Island | United States | |
Academy | 10,000+ | Katy | Texas | United States | |
Magellan Health | 10,000+ | Scottsdale | Arizona | United States | |
Allied Universal | 10,000+ | Santa Ana | California | United States | |
Sutter Health | 10,000+ | Sacramento | California | United States | |
Embratel | 10,000+ | Rio de Janeiro | Rio de Janeiro | Brazil |
The top three products and services offering customers that use Genesys PureCloud for Instant Messaging And Chat are Insurance (76), Financial Services (54), Cloud Services (52).
Customers
The majority of Genesys PureCloud's customers for the instant-messaging-chat category fall in the company size of 100 - 249 employees (492 companies), 1,000 - 4,999 employees (395 companies), 250 - 499 employees (353 companies).
Employee Size
The top three geographies of Genesys PureCloud for instant-messaging-chat are the United States with 1246(51.64%), Australia with 364(15.08%), United Kingdom with 364(15.08%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs G Suite Genesys PureCloud vs Slack Genesys PureCloud vs Zoho Mail.
What is Genesys PureCloud customer distribution based on company size?
What is Genesys PureCloud market share in the instant-messaging-chat?
What are the top countries that use Genesys PureCloud?
What are the top industries that use Genesys PureCloud?
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