Zendesk Vs Genesys PureCloud : In-Depth Comparison
Categories where Zendesk and Genesys PureCloud compete
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Zendesk
Comparing the customer bases of Zendesk and Genesys PureCloud
Comparing the customer bases of Zendesk and Genesys PureCloud, we can see that Zendesk has 163257 customer(s), while Genesys PureCloud has 2794 customer(s). In the Instant Messaging And Chat category, with 163257 customer(s) Zendesk stands at 4th place by ranking, while Genesys PureCloud with 2794 customer(s), is at the 30th place.
Zendesk
4th
163257 Customer
Genesys PureCloud
30th
2794 Customer
Comparing the market share of Zendesk and Genesys PureCloud
Zendesk has a 2.63% market share in the Instant Messaging And Chat category, while Genesys PureCloud has a 0.04% market share in the same space.
Compare Zendesk vs Genesys PureCloud customers by geography
Comparing Zendesk and Genesys PureCloud customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Genesys PureCloud has more customers in United States.
Zendesk
Genesys PureCloud
Customer Movements for this month
Gain actionable insights about the buying patterns of Zendesk vs Genesys PureCloud’s target audience.
Zendesk
New
1687 Customer
Lost
2278 Customer
Genesys PureCloud
New
224 Customer
Lost
92 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Genesys PureCloud compete against each other?
Zendesk and Genesys PureCloud compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Auto Dialer.
How does the market share of Zendesk and Genesys PureCloud compare in the Instant Messaging And Chat market?
How many customers are acquired by Zendesk and Genesys PureCloud in the Instant Messaging And Chat segment?
What are the countries in which Zendesk and Genesys PureCloud has more customers?
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