Question 1

What are the different markets in which
        Zendesk and
        Zoho Mail compete against each other?

Accepted Answer

Zendesk and
        Zoho Mail compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Email Hosting, Email Management.

Question 2

How does the market share of
        Zendesk
        and Zoho Mail compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        3.48%
        market share in comparison to
        Zoho Mail’s
        2.53%.
        Since it has a better market share coverage,
        Zendesk holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Zoho Mail holds the
        4th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Zoho Mail in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        152,770 customers and
        Zoho Mail has
        111,350 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        41420 more customers than
        Zoho Mail in this category.

Question 4

What are the countries in which
        Zendesk and
        Zoho Mail has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Canada.
Zoho Mail has more customers in United States, India and United Kingdom.

Zendesk Vs Zoho Mail : In-Depth Comparison

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Comparing the customer bases of Zendesk and Zoho Mail

Comparing the market share of Zendesk and Zoho Mail

Compare Zendesk vs Zoho Mail customers by geography

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