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Zoho Desk

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Zoho Desk is a web-based customer service application that helps build stronger relationships with customers.

Instant Messaging And Chat
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Market Share of Zoho Desk

Current Customer(s)

7296

Market Share (Est.)

0.21%

Ranking

#24

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite198208155.84%Zoho Desk vs G Suite
Slack59283216.70%Zoho Desk vs Slack
Zendesk1804145.08%Zoho Desk vs Zendesk
Intercom1613604.55%Zoho Desk vs Intercom
Microsoft Teams1154573.25%Zoho Desk vs Microsoft Teams
Tidio674341.90%Zoho Desk vs Tidio
Snapchat601041.69%Zoho Desk vs Snapchat
Skype581681.64%Zoho Desk vs Skype
Crisp326060.92%Zoho Desk vs Crisp
Zoho SalesIQ305540.86%Zoho Desk vs Zoho SalesIQ
LiveChat294490.83%Zoho Desk vs LiveChat
Podium216550.61%Zoho Desk vs Podium
Smartsupp Live Chat179500.51%Zoho Desk vs Smartsupp Live Chat
Salesforce Service Cloud158950.45%Zoho Desk vs Salesforce Service Cloud
Zoho Mail141310.40%Zoho Desk vs Zoho Mail
GetSiteControl133910.38%Zoho Desk vs GetSiteControl
Skype for Business130790.37%Zoho Desk vs Skype for Business
Drift118950.34%Zoho Desk vs Drift
Genesys PureCloud105540.30%Zoho Desk vs Genesys PureCloud
Freshchat102730.29%Zoho Desk vs Freshchat
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.

Zoho Desk vs G Suite

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Zoho Desk vs Slack

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Zoho Desk vs Zendesk

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Zoho Desk vs Intercom

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Zoho Desk vs Microsoft Teams

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Zoho Desk vs Tidio

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Zoho Desk vs Snapchat

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Zoho Desk vs Skype

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Customers of Zoho Desk

Around the world in 2026, over 7259 companies have started using Zoho Desk as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Insight Global10,000+AtlantaGeorgiaUnited States
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Amazon Web Services10,000+SeattleWashingtonUnited States
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2coms10,000+KolkataWest BengalIndia
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Tech Mahindra10,000+PuneMaharashtraIndia
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The Times Of India10,000+GurgaonHaryanaIndia
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Burger King10,000+MiamiFloridaUnited States
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Medipol Healthcare Group10,000+IstanbulIstanbulTurkey
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PCCW10,000+Hong KongHong Kong SARPeople's Republic of China
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Lassonde School Of Engineering10,000+TorontoOntarioCanada
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Genentech10,000+South San FranciscoCaliforniaUnited States
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Instant Messaging And Chat are Crm (104), Digital Marketing (102), Technology (98).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the instant-messaging-chat category fall in the company size of 20 - 49 employees (2153 companies), 0 - 9 employees (1899 companies), 100 - 249 employees (1355 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for instant-messaging-chat are the United States with 3049(53.67%), India with 786(13.84%), United Kingdom with 400(7.04%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Helpdesk Tools
Contact Center
Knowledge Management
Customer Experience
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs G Suite Zoho Desk vs Slack Zoho Desk vs Zendesk.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the instant-messaging-chat?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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