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Zoho Desk

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Zoho Desk is a web-based customer service application that helps build stronger relationships with customers.

Instant Messaging And Chat
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Market Share of Zoho Desk

Current Customer(s)

5179

Market Share (Est.)

0.08%

Ranking

#24

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Instant Messaging And Chat category are G Suite with 78.12%, Slack with 6.00%, Zoho Mail with 3.32% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite486639978.12%Zoho Desk vs G Suite
Slack3736266.00%Zoho Desk vs Slack
Zoho Mail2068173.32%Zoho Desk vs Zoho Mail
Zendesk1647072.64%Zoho Desk vs Zendesk
Intercom1349002.17%Zoho Desk vs Intercom
Tidio690851.11%Zoho Desk vs Tidio
Microsoft Teams476740.77%Zoho Desk vs Microsoft Teams
Snapchat444200.71%Zoho Desk vs Snapchat
Skype375640.60%Zoho Desk vs Skype
LiveChat333130.53%Zoho Desk vs LiveChat
Zoho SalesIQ328040.53%Zoho Desk vs Zoho SalesIQ
Podium264520.42%Zoho Desk vs Podium
Crisp246410.40%Zoho Desk vs Crisp
Smartsupp Live Chat173900.28%Zoho Desk vs Smartsupp Live Chat
Drift160120.26%Zoho Desk vs Drift
GetSiteControl140710.23%Zoho Desk vs GetSiteControl
Pure Chat111310.18%Zoho Desk vs Pure Chat
Freshchat110460.18%Zoho Desk vs Freshchat
Salesforce Service Cloud90900.15%Zoho Desk vs Salesforce Service Cloud
Bitrix2483530.13%Zoho Desk vs Bitrix24
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Instant Messaging And Chat category are G Suite with 78.12%, Slack with 6.00%, Zoho Mail with 3.32% market share.

Zoho Desk vs G Suite

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Zoho Desk vs Slack

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Zoho Desk vs Zoho Mail

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Zoho Desk vs Zendesk

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Zoho Desk vs Intercom

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Zoho Desk vs Tidio

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Zoho Desk vs Microsoft Teams

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Zoho Desk vs Snapchat

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Customers of Zoho Desk

Around the world in 2025, over 5179 companies have started using Zoho Desk as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
University Of Hawaii10,000+HonoluluHawaiiUnited States
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FirstService Residential10,000+Dania BeachFloridaUnited States
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Tektronix5,000 - 9,999BeavertonOregonUnited States
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Zillum5,000 - 9,999ChingleputTamil NaduIndia
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Orient Electronics5,000 - 9,999LahorePunjabPakistan
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MiTAC Computing Technology5,000 - 9,999NewarkCaliforniaUnited States
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Shiji Group5,000 - 9,999BeijingBeijingPeople's Republic of China
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Universidad Católica San Pablo5,000 - 9,999ArequipaArequipaPeru
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Universidad De Lima5,000 - 9,999LimaLimaPeru
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UC Santa Barbara5,000 - 9,999Santa BarbaraCaliforniaUnited States
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Instant Messaging And Chat are Crm (78), Software (73), Saas (67).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the instant-messaging-chat category fall in the company size of 20 - 49 employees (1747 companies), 0 - 9 employees (1661 companies), 100 - 249 employees (616 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for instant-messaging-chat are the United States with 2424(58.92%), India with 332(8.07%), Australia with 330(8.02%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Contact Center
Knowledge Management
Instant Messaging And Chat
Helpdesk Tools
Customer Engagement

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs G Suite Zoho Desk vs Slack Zoho Desk vs Zoho Mail.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the instant-messaging-chat?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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