Question 1

What are the different markets in which
        Skype and
        Zoho Desk compete against each other?

Accepted Answer

Skype and
        Zoho Desk compete against each other in
        the Instant Messaging And Chat, Communication, Contact Center, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Skype
        and Zoho Desk compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Skype has a
        0.60%
        market share in comparison to
        Zoho Desk’s
        0.08%.
        Since it has a better market share coverage,
        Skype holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Zoho Desk holds the
        24th spot.

Question 3

How many customers are acquired by
        Skype and
        Zoho Desk in the
        Instant Messaging And Chat segment?

Accepted Answer

Skype has
        37,564 customers and
        Zoho Desk has
        5,179 customers in the
        Instant Messaging And Chat
        segment. Skype has
        32385 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        Skype and
        Zoho Desk has more customers?

Accepted Answer

Skype has more customers in United States, United Kingdom and India.
Zoho Desk has more customers in United States, India and Australia.

Skype Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of Skype and Zoho Desk

Comparing the market share of Skype and Zoho Desk

Compare Skype vs Zoho Desk customers by geography

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