Question 1

What are the different markets in which
        Slack and
        Zoho Desk compete against each other?

Accepted Answer

Slack and
        Zoho Desk compete against each other in
        the Instant Messaging And Chat, Communication, Contact Center, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Slack
        and Zoho Desk compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Slack has a
        16.67%
        market share in comparison to
        Zoho Desk’s
        0.17%.
        Since it has a better market share coverage,
        Slack holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Zoho Desk holds the
        24th spot.

Question 3

How many customers are acquired by
        Slack and
        Zoho Desk in the
        Instant Messaging And Chat segment?

Accepted Answer

Slack has
        593,981 customers and
        Zoho Desk has
        6,232 customers in the
        Instant Messaging And Chat
        segment. Slack has
        587749 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        Slack and
        Zoho Desk has more customers?

Accepted Answer

Slack has more customers in United States, United Kingdom and Canada.
Zoho Desk has more customers in United States, India and Canada.

Slack Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of Slack and Zoho Desk

Comparing the market share of Slack and Zoho Desk

Compare Slack vs Zoho Desk customers by geography

Customer Movements for this month

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