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Kayako

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Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers be...Read more

Instant Messaging And Chat
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Market Share of Kayako

Current Customer(s)

1493

Market Share (Est.)

0.02%

Ranking

#39

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Instant Messaging And Chat category are G Suite with 75.58%, Slack with 8.57%, Zoho Mail with 3.21% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite534026875.58%Kayako vs G Suite
Slack6052718.57%Kayako vs Slack
Zoho Mail2269903.21%Kayako vs Zoho Mail
Zendesk1779772.52%Kayako vs Zendesk
Intercom1526112.16%Kayako vs Intercom
Microsoft Teams779771.10%Kayako vs Microsoft Teams
Tidio738531.05%Kayako vs Tidio
Snapchat540370.76%Kayako vs Snapchat
Skype474590.67%Kayako vs Skype
Crisp371390.53%Kayako vs Crisp
Zoho SalesIQ334980.47%Kayako vs Zoho SalesIQ
LiveChat324140.46%Kayako vs LiveChat
Podium210920.30%Kayako vs Podium
Smartsupp Live Chat193430.27%Kayako vs Smartsupp Live Chat
GetSiteControl150830.21%Kayako vs GetSiteControl
Salesforce Service Cloud129240.18%Kayako vs Salesforce Service Cloud
Drift114110.16%Kayako vs Drift
Freshchat104560.15%Kayako vs Freshchat
Pure Chat103150.15%Kayako vs Pure Chat
Bitrix2496340.14%Kayako vs Bitrix24
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Popular Comparisons

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Instant Messaging And Chat category are G Suite with 75.58%, Slack with 8.57%, Zoho Mail with 3.21% market share.

Kayako vs G Suite

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Kayako vs Slack

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Kayako vs Zoho Mail

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Kayako vs Zendesk

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Kayako vs Intercom

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Kayako vs Microsoft Teams

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Kayako vs Tidio

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Kayako vs Snapchat

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Customers of Kayako

Around the world in 2025, over 1478 companies have started using Kayako as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Verizon10,000+New York CityNew YorkUnited States
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Youtube10,000+San BrunoCaliforniaUnited States
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Nesma10,000+JeddahMakkahSaudi Arabia
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U.S. Coast Guard Auxiliary10,000+Fort Myers BeachFloridaUnited States
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Aldi Recruitment UK10,000+AtherstoneEnglandUnited Kingdom
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CGI10,000+MontrealQuebecCanada
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Babilou Family10,000+Bois-ColombesIle-de-FranceFrance
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Cardiff University Professional Development Unit10,000+CardiffWalesUnited Kingdom
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IGT10,000+LondonEnglandUnited Kingdom
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Delta Air Lines10,000+AtlantaGeorgiaUnited States
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Kayako Customers by Products and Services

The top three products and services offering customers that use Kayako for Instant Messaging And Chat are Software Development (44), Cloud Services (35), Education (27).

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Kayako Customers by Employee Size

The majority of Kayako's customers for the instant-messaging-chat category fall in the company size of 100 - 249 employees (342 companies), 20 - 49 employees (326 companies), 1,000 - 4,999 employees (184 companies).

Employee Size

Kayako Customers by Geography

The top three geographies of Kayako for instant-messaging-chat are the United States with 694(59.98%), United Kingdom with 134(11.58%), India with 90(7.78%) customers respectively.

Customers

Employees of Kayako

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Also see other Products/Services by Kayako in:

Customer Experience
Helpdesk Tools
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Kayako competitors?

Kayako’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs G Suite Kayako vs Slack Kayako vs Zoho Mail.

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What is Kayako customer distribution based on company size?

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What is Kayako market share in the instant-messaging-chat?

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What are the top countries that use Kayako?

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What are the top industries that use Kayako?

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