Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers be...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Kayako’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| G Suite | 1982081 | 55.84% | Kayako vs G Suite |
| Slack | 592832 | 16.70% | Kayako vs Slack |
| Zendesk | 180414 | 5.08% | Kayako vs Zendesk |
| Intercom | 161360 | 4.55% | Kayako vs Intercom |
| Microsoft Teams | 115457 | 3.25% | Kayako vs Microsoft Teams |
| Tidio | 67434 | 1.90% | Kayako vs Tidio |
| Snapchat | 60104 | 1.69% | Kayako vs Snapchat |
| Skype | 58168 | 1.64% | Kayako vs Skype |
| Crisp | 32606 | 0.92% | Kayako vs Crisp |
| Zoho SalesIQ | 30554 | 0.86% | Kayako vs Zoho SalesIQ |
| LiveChat | 29449 | 0.83% | Kayako vs LiveChat |
| Podium | 21655 | 0.61% | Kayako vs Podium |
| Smartsupp Live Chat | 17950 | 0.51% | Kayako vs Smartsupp Live Chat |
| Salesforce Service Cloud | 15895 | 0.45% | Kayako vs Salesforce Service Cloud |
| Zoho Mail | 14131 | 0.40% | Kayako vs Zoho Mail |
| GetSiteControl | 13391 | 0.38% | Kayako vs GetSiteControl |
| Skype for Business | 13079 | 0.37% | Kayako vs Skype for Business |
| Drift | 11895 | 0.34% | Kayako vs Drift |
| Genesys PureCloud | 10554 | 0.30% | Kayako vs Genesys PureCloud |
| Freshchat | 10273 | 0.29% | Kayako vs Freshchat |
Popular Comparisons
The top three of Kayako’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.
Kayako vs G Suite
Kayako vs Slack
Kayako vs Zendesk
Kayako vs Intercom
Kayako vs Microsoft Teams
Kayako vs Tidio
Kayako vs Snapchat
Kayako vs Skype
Around the world in 2026, over 1753 companies have started using Kayako as Instant Messaging And Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| DCU Global | 10,000+ | Dublin | Leinster | Ireland | |
| American Bar Association | 10,000+ | Chicago | Illinois | United States | |
| NYU Langone Health | 10,000+ | New York City | New York | United States | |
| Jersey Mike's Subs | 10,000+ | Manasquan | New Jersey | United States | |
| Keywords Studios | 10,000+ | Dublin | Leinster | Ireland | |
| Cognizant | 10,000+ | Teaneck | New Jersey | United States | |
| Department Of Defense Education Activity | 10,000+ | Alexandria | Virginia | United States | |
| Georgia Department Of Public Health | 10,000+ | Atlanta | Georgia | United States | |
| USIC | 10,000+ | Indianapolis | Indiana | United States | |
| Odgers | 10,000+ | London | England | United Kingdom |
The top three products and services offering customers that use Kayako for Instant Messaging And Chat are Software Development (47), Cloud Services (47), Managed Services (38).
Customers
The majority of Kayako's customers for the instant-messaging-chat category fall in the company size of 100 - 249 employees (410 companies), 20 - 49 employees (358 companies), 1,000 - 4,999 employees (218 companies).
Employee Size
The top three geographies of Kayako for instant-messaging-chat are the United States with 835(61.62%), United Kingdom with 148(10.92%), India with 99(7.31%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Kayako competitors?
Kayako’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs G Suite Kayako vs Slack Kayako vs Zendesk.
What is Kayako customer distribution based on company size?
What is Kayako market share in the instant-messaging-chat?
What are the top countries that use Kayako?
What are the top industries that use Kayako?
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