image

Kayako

thumbs_up

thumbs_down

Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers be...Read more

Instant Messaging And Chat
icon

Market Share of Kayako

Current Customer(s)

1240

Market Share (Est.)

0.04%

Ranking

#41

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Instant Messaging And Chat category are G Suite with 57.59%, Slack with 17.16%, Zendesk with 4.94% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite200129757.59%Kayako vs G Suite
Slack59616517.16%Kayako vs Slack
Zendesk1715044.94%Kayako vs Zendesk
Intercom1639134.72%Kayako vs Intercom
Microsoft Teams753832.17%Kayako vs Microsoft Teams
Tidio703362.02%Kayako vs Tidio
Snapchat500821.44%Kayako vs Snapchat
Skype385441.11%Kayako vs Skype
Crisp342990.99%Kayako vs Crisp
Zoho SalesIQ319380.92%Kayako vs Zoho SalesIQ
LiveChat306680.88%Kayako vs LiveChat
Podium223380.64%Kayako vs Podium
Smartsupp Live Chat184180.53%Kayako vs Smartsupp Live Chat
GetSiteControl141240.41%Kayako vs GetSiteControl
Drift117230.34%Kayako vs Drift
Salesforce Service Cloud106130.31%Kayako vs Salesforce Service Cloud
Freshchat102780.30%Kayako vs Freshchat
Zoho Mail102710.30%Kayako vs Zoho Mail
Bitrix2493590.27%Kayako vs Bitrix24
Pure Chat93110.27%Kayako vs Pure Chat
image

Popular Comparisons

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Instant Messaging And Chat category are G Suite with 57.59%, Slack with 17.16%, Zendesk with 4.94% market share.

Kayako vs G Suite

arrow_icon

Kayako vs Slack

arrow_icon

Kayako vs Zendesk

arrow_icon

Kayako vs Intercom

arrow_icon

Kayako vs Microsoft Teams

arrow_icon

Kayako vs Tidio

arrow_icon

Kayako vs Snapchat

arrow_icon

Kayako vs Skype

arrow_icon

Customers of Kayako

Around the world in 2026, over 1205 companies have started using Kayako as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
CGI10,000+MontrealQuebecCanada
social_iconsocial_iconsocial_iconsocial_icon
CVS Health10,000+WoonsocketRhode IslandUnited States
social_iconsocial_iconsocial_iconsocial_icon
Cardiff University Professional Development Unit10,000+CardiffWalesUnited Kingdom
social_iconsocial_iconsocial_iconsocial_icon
DCU Global10,000+DublinLeinsterIreland
social_iconsocial_iconsocial_iconsocial_icon
Infosys Ltd10,000+BengaluruKarnatakaIndia
social_iconsocial_iconsocial_iconsocial_icon
Speedway10,000+EnonOhioUnited States
social_iconsocial_iconsocial_iconsocial_icon
HARMAN International10,000+StamfordConnecticutUnited States
social_iconsocial_iconsocial_iconsocial_icon
Guidehouse10,000+McLeanVirginiaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Zurich Insurance10,000+ZurichZurichSwitzerland
social_iconsocial_iconsocial_iconsocial_icon
Ingram Micro10,000+IrvineCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

Kayako Customers by Products and Services

The top three products and services offering customers that use Kayako for Instant Messaging And Chat are Software Development (35), Cloud Services (33), Education (23).

Customers

Download the 6sense Chrome Extension to get verified contact data of Kayako employees

Install Now
Company Logo

Kayako Customers by Employee Size

The majority of Kayako's customers for the instant-messaging-chat category fall in the company size of 100 - 249 employees (273 companies), 20 - 49 employees (256 companies), 1,000 - 4,999 employees (158 companies).

Employee Size

Kayako Customers by Geography

The top three geographies of Kayako for instant-messaging-chat are the United States with 568(60.17%), United Kingdom with 111(11.76%), India with 67(7.10%) customers respectively.

Customers

Employees of Kayako

image

Also see other Products/Services by Kayako in:

Instant Messaging And Chat
Customer Experience
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Kayako competitors?

Kayako’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs G Suite Kayako vs Slack Kayako vs Zendesk.

faq icon

What is Kayako customer distribution based on company size?

faq icon

What is Kayako market share in the instant-messaging-chat?

faq icon

What are the top countries that use Kayako?

faq icon

What are the top industries that use Kayako?

faq icon

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Interested in 6sense for your organization?

Book a Demo
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2026 6sense