Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers be...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Kayako’s competitors in the Instant Messaging And Chat category are G Suite with 75.58%, Slack with 8.57%, Zoho Mail with 3.21% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| G Suite | 5340268 | 75.58% | Kayako vs G Suite |
| Slack | 605271 | 8.57% | Kayako vs Slack |
| Zoho Mail | 226990 | 3.21% | Kayako vs Zoho Mail |
| Zendesk | 177977 | 2.52% | Kayako vs Zendesk |
| Intercom | 152611 | 2.16% | Kayako vs Intercom |
| Microsoft Teams | 77977 | 1.10% | Kayako vs Microsoft Teams |
| Tidio | 73853 | 1.05% | Kayako vs Tidio |
| Snapchat | 54037 | 0.76% | Kayako vs Snapchat |
| Skype | 47459 | 0.67% | Kayako vs Skype |
| Crisp | 37139 | 0.53% | Kayako vs Crisp |
| Zoho SalesIQ | 33498 | 0.47% | Kayako vs Zoho SalesIQ |
| LiveChat | 32414 | 0.46% | Kayako vs LiveChat |
| Podium | 21092 | 0.30% | Kayako vs Podium |
| Smartsupp Live Chat | 19343 | 0.27% | Kayako vs Smartsupp Live Chat |
| GetSiteControl | 15083 | 0.21% | Kayako vs GetSiteControl |
| Salesforce Service Cloud | 12924 | 0.18% | Kayako vs Salesforce Service Cloud |
| Drift | 11411 | 0.16% | Kayako vs Drift |
| Freshchat | 10456 | 0.15% | Kayako vs Freshchat |
| Pure Chat | 10315 | 0.15% | Kayako vs Pure Chat |
| Bitrix24 | 9634 | 0.14% | Kayako vs Bitrix24 |
Popular Comparisons
The top three of Kayako’s competitors in the Instant Messaging And Chat category are G Suite with 75.58%, Slack with 8.57%, Zoho Mail with 3.21% market share.
Kayako vs G Suite
Kayako vs Slack
Kayako vs Zoho Mail
Kayako vs Zendesk
Kayako vs Intercom
Kayako vs Microsoft Teams
Kayako vs Tidio
Kayako vs Snapchat
Around the world in 2025, over 1478 companies have started using Kayako as Instant Messaging And Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Verizon | 10,000+ | New York City | New York | United States | |
| Youtube | 10,000+ | San Bruno | California | United States | |
| Nesma | 10,000+ | Jeddah | Makkah | Saudi Arabia | |
| U.S. Coast Guard Auxiliary | 10,000+ | Fort Myers Beach | Florida | United States | |
| Aldi Recruitment UK | 10,000+ | Atherstone | England | United Kingdom | |
| CGI | 10,000+ | Montreal | Quebec | Canada | |
| Babilou Family | 10,000+ | Bois-Colombes | Ile-de-France | France | |
| Cardiff University Professional Development Unit | 10,000+ | Cardiff | Wales | United Kingdom | |
| IGT | 10,000+ | London | England | United Kingdom | |
| Delta Air Lines | 10,000+ | Atlanta | Georgia | United States |
The top three products and services offering customers that use Kayako for Instant Messaging And Chat are Software Development (44), Cloud Services (35), Education (27).
Customers
The majority of Kayako's customers for the instant-messaging-chat category fall in the company size of 100 - 249 employees (342 companies), 20 - 49 employees (326 companies), 1,000 - 4,999 employees (184 companies).
Employee Size
The top three geographies of Kayako for instant-messaging-chat are the United States with 694(59.98%), United Kingdom with 134(11.58%), India with 90(7.78%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Kayako competitors?
Kayako’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs G Suite Kayako vs Slack Kayako vs Zoho Mail.
What is Kayako customer distribution based on company size?
What is Kayako market share in the instant-messaging-chat?
What are the top countries that use Kayako?
What are the top industries that use Kayako?
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