Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers be...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Kayako’s competitors in the Instant Messaging And Chat category are G Suite with 57.59%, Slack with 17.16%, Zendesk with 4.94% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| G Suite | 2001297 | 57.59% | Kayako vs G Suite |
| Slack | 596165 | 17.16% | Kayako vs Slack |
| Zendesk | 171504 | 4.94% | Kayako vs Zendesk |
| Intercom | 163913 | 4.72% | Kayako vs Intercom |
| Microsoft Teams | 75383 | 2.17% | Kayako vs Microsoft Teams |
| Tidio | 70336 | 2.02% | Kayako vs Tidio |
| Snapchat | 50082 | 1.44% | Kayako vs Snapchat |
| Skype | 38544 | 1.11% | Kayako vs Skype |
| Crisp | 34299 | 0.99% | Kayako vs Crisp |
| Zoho SalesIQ | 31938 | 0.92% | Kayako vs Zoho SalesIQ |
| LiveChat | 30668 | 0.88% | Kayako vs LiveChat |
| Podium | 22338 | 0.64% | Kayako vs Podium |
| Smartsupp Live Chat | 18418 | 0.53% | Kayako vs Smartsupp Live Chat |
| GetSiteControl | 14124 | 0.41% | Kayako vs GetSiteControl |
| Drift | 11723 | 0.34% | Kayako vs Drift |
| Salesforce Service Cloud | 10613 | 0.31% | Kayako vs Salesforce Service Cloud |
| Freshchat | 10278 | 0.30% | Kayako vs Freshchat |
| Zoho Mail | 10271 | 0.30% | Kayako vs Zoho Mail |
| Bitrix24 | 9359 | 0.27% | Kayako vs Bitrix24 |
| Pure Chat | 9311 | 0.27% | Kayako vs Pure Chat |
Popular Comparisons
The top three of Kayako’s competitors in the Instant Messaging And Chat category are G Suite with 57.59%, Slack with 17.16%, Zendesk with 4.94% market share.
Kayako vs G Suite
Kayako vs Slack
Kayako vs Zendesk
Kayako vs Intercom
Kayako vs Microsoft Teams
Kayako vs Tidio
Kayako vs Snapchat
Kayako vs Skype
Around the world in 2026, over 1205 companies have started using Kayako as Instant Messaging And Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| CGI | 10,000+ | Montreal | Quebec | Canada | |
| CVS Health | 10,000+ | Woonsocket | Rhode Island | United States | |
| Cardiff University Professional Development Unit | 10,000+ | Cardiff | Wales | United Kingdom | |
| DCU Global | 10,000+ | Dublin | Leinster | Ireland | |
| Infosys Ltd | 10,000+ | Bengaluru | Karnataka | India | |
| Speedway | 10,000+ | Enon | Ohio | United States | |
| HARMAN International | 10,000+ | Stamford | Connecticut | United States | |
| Guidehouse | 10,000+ | McLean | Virginia | United States | |
| Zurich Insurance | 10,000+ | Zurich | Zurich | Switzerland | |
| Ingram Micro | 10,000+ | Irvine | California | United States |
The top three products and services offering customers that use Kayako for Instant Messaging And Chat are Software Development (35), Cloud Services (33), Education (23).
Customers
The majority of Kayako's customers for the instant-messaging-chat category fall in the company size of 100 - 249 employees (273 companies), 20 - 49 employees (256 companies), 1,000 - 4,999 employees (158 companies).
Employee Size
The top three geographies of Kayako for instant-messaging-chat are the United States with 568(60.17%), United Kingdom with 111(11.76%), India with 67(7.10%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Kayako competitors?
Kayako’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs G Suite Kayako vs Slack Kayako vs Zendesk.
What is Kayako customer distribution based on company size?
What is Kayako market share in the instant-messaging-chat?
What are the top countries that use Kayako?
What are the top industries that use Kayako?
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