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Kayako

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Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers be...Read more

Instant Messaging And Chat
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Market Share of Kayako

Current Customer(s)

1128

Market Share (Est.)

0.02%

Ranking

#40

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Instant Messaging And Chat category are G Suite with 75.28%, Slack with 9.81%, Zoho Mail with 3.28% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite489221075.28%Kayako vs G Suite
Slack6376379.81%Kayako vs Slack
Zoho Mail2132853.28%Kayako vs Zoho Mail
Zendesk1654822.55%Kayako vs Zendesk
Intercom1345142.07%Kayako vs Intercom
Tidio666821.03%Kayako vs Tidio
Microsoft Teams474330.73%Kayako vs Microsoft Teams
Snapchat409030.63%Kayako vs Snapchat
Zoho SalesIQ319070.49%Kayako vs Zoho SalesIQ
LiveChat312610.48%Kayako vs LiveChat
Skype298650.46%Kayako vs Skype
Podium249640.38%Kayako vs Podium
Crisp247840.38%Kayako vs Crisp
Smartsupp Live Chat169080.26%Kayako vs Smartsupp Live Chat
GetSiteControl130550.20%Kayako vs GetSiteControl
Drift116780.18%Kayako vs Drift
Pure Chat103140.16%Kayako vs Pure Chat
Freshchat99920.15%Kayako vs Freshchat
Salesforce Service Cloud81600.13%Kayako vs Salesforce Service Cloud
Bitrix2480940.12%Kayako vs Bitrix24
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Popular Comparisons

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Instant Messaging And Chat category are G Suite with 75.28%, Slack with 9.81%, Zoho Mail with 3.28% market share.

Kayako vs G Suite

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Kayako vs Slack

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Kayako vs Zoho Mail

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Kayako vs Zendesk

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Kayako vs Intercom

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Kayako vs Tidio

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Kayako vs Microsoft Teams

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Kayako vs Snapchat

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Customers of Kayako

Around the world in 2025, over 1088 companies have started using Kayako as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Government Of New Brunswick / Gouvernement Du Nouveau - Brunswick10,000+FrederictonNew BrunswickCanada
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Tech Mahindra10,000+PuneMaharashtraIndia
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YASH Technologies10,000+HyderabadTelanganaIndia
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Thermo Fisher Scientific10,000+WalthamMassachusettsUnited States
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Softcom10,000+TorontoOntarioCanada
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DHL International10,000+BonnNorth Rhine-WestphaliaGermany
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ING Groep N.V.10,000+AmsterdamNorth HollandNetherlands
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DSV10,000+KoldingSouth DenmarkDenmark
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IWFM Rising FMs Network (UK) - For Aspiring Workplace and Facilities Management professionals10,000+Bishops StortfordEnglandUnited Kingdom
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Uber10,000+San FranciscoCaliforniaUnited States
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Kayako Customers by Products and Services

The top three products and services offering customers that use Kayako for Instant Messaging And Chat are Software Development (34), Web Hosting (21), Education (20).

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Kayako Customers by Employee Size

The majority of Kayako's customers for the instant-messaging-chat category fall in the company size of 100 - 249 employees (267 companies), 20 - 49 employees (264 companies), 250 - 499 employees (119 companies).

Employee Size

Kayako Customers by Geography

The top three geographies of Kayako for instant-messaging-chat are the United States with 516(60.07%), United Kingdom with 103(11.99%), India with 57(6.64%) customers respectively.

Customers

Employees of Kayako

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Also see other Products/Services by Kayako in:

Customer Experience
Instant Messaging And Chat
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Kayako competitors?

Kayako’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs G Suite Kayako vs Slack Kayako vs Zoho Mail.

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What is Kayako customer distribution based on company size?

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What is Kayako market share in the instant-messaging-chat?

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What are the top countries that use Kayako?

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What are the top industries that use Kayako?

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