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Kayako

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Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers be...Read more

Instant Messaging And Chat
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Market Share of Kayako

Current Customer(s)

1785

Market Share (Est.)

0.05%

Ranking

#37

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite198208155.84%Kayako vs G Suite
Slack59283216.70%Kayako vs Slack
Zendesk1804145.08%Kayako vs Zendesk
Intercom1613604.55%Kayako vs Intercom
Microsoft Teams1154573.25%Kayako vs Microsoft Teams
Tidio674341.90%Kayako vs Tidio
Snapchat601041.69%Kayako vs Snapchat
Skype581681.64%Kayako vs Skype
Crisp326060.92%Kayako vs Crisp
Zoho SalesIQ305540.86%Kayako vs Zoho SalesIQ
LiveChat294490.83%Kayako vs LiveChat
Podium216550.61%Kayako vs Podium
Smartsupp Live Chat179500.51%Kayako vs Smartsupp Live Chat
Salesforce Service Cloud158950.45%Kayako vs Salesforce Service Cloud
Zoho Mail141310.40%Kayako vs Zoho Mail
GetSiteControl133910.38%Kayako vs GetSiteControl
Skype for Business130790.37%Kayako vs Skype for Business
Drift118950.34%Kayako vs Drift
Genesys PureCloud105540.30%Kayako vs Genesys PureCloud
Freshchat102730.29%Kayako vs Freshchat
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Popular Comparisons

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.

Kayako vs G Suite

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Kayako vs Slack

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Kayako vs Zendesk

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Kayako vs Intercom

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Kayako vs Microsoft Teams

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Kayako vs Tidio

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Kayako vs Snapchat

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Kayako vs Skype

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Customers of Kayako

Around the world in 2026, over 1753 companies have started using Kayako as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
DCU Global10,000+DublinLeinsterIreland
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American Bar Association10,000+ChicagoIllinoisUnited States
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NYU Langone Health10,000+New York CityNew YorkUnited States
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Jersey Mike's Subs10,000+ManasquanNew JerseyUnited States
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Keywords Studios10,000+DublinLeinsterIreland
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Cognizant10,000+TeaneckNew JerseyUnited States
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Department Of Defense Education Activity10,000+AlexandriaVirginiaUnited States
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Georgia Department Of Public Health10,000+AtlantaGeorgiaUnited States
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USIC10,000+IndianapolisIndianaUnited States
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Odgers10,000+LondonEnglandUnited Kingdom
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Kayako Customers by Products and Services

The top three products and services offering customers that use Kayako for Instant Messaging And Chat are Software Development (47), Cloud Services (47), Managed Services (38).

Customers

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Kayako Customers by Employee Size

The majority of Kayako's customers for the instant-messaging-chat category fall in the company size of 100 - 249 employees (410 companies), 20 - 49 employees (358 companies), 1,000 - 4,999 employees (218 companies).

Employee Size

Kayako Customers by Geography

The top three geographies of Kayako for instant-messaging-chat are the United States with 835(61.62%), United Kingdom with 148(10.92%), India with 99(7.31%) customers respectively.

Customers

Employees of Kayako

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Also see other Products/Services by Kayako in:

Customer Experience
Instant Messaging And Chat
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Kayako competitors?

Kayako’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs G Suite Kayako vs Slack Kayako vs Zendesk.

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What is Kayako customer distribution based on company size?

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What is Kayako market share in the instant-messaging-chat?

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What are the top countries that use Kayako?

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What are the top industries that use Kayako?

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