Question 1

What are the different markets in which
        Zoho Mail and
        Kayako compete against each other?

Accepted Answer

Zoho Mail and
        Kayako compete against each other in
        the Instant Messaging And Chat, Customer Experience, Email Hosting, Email Management, Helpdesk Tools.

Question 2

How does the market share of
        Zoho Mail
        and Kayako compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zoho Mail has a
        3.14%
        market share in comparison to
        Kayako’s
        0.02%.
        Since it has a better market share coverage,
        Zoho Mail holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Kayako holds the
        40th spot.

Question 3

How many customers are acquired by
        Zoho Mail and
        Kayako in the
        Instant Messaging And Chat segment?

Accepted Answer

Zoho Mail has
        217,567 customers and
        Kayako has
        1,269 customers in the
        Instant Messaging And Chat
        segment. Zoho Mail has
        216298 more customers than
        Kayako in this category.

Question 4

What are the countries in which
        Zoho Mail and
        Kayako has more customers?

Accepted Answer

Zoho Mail has more customers in United States, India and Brazil.
Kayako has more customers in United States, United Kingdom and India.

Zoho Mail Vs Kayako : In-Depth Comparison

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Comparing the customer bases of Zoho Mail and Kayako

Comparing the market share of Zoho Mail and Kayako

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