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Five9

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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more

Instant Messaging And Chat
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Market Share of Five9

Current Customer(s)

2734

Market Share (Est.)

0.04%

Ranking

#31

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Instant Messaging And Chat category are G Suite with 78.12%, Slack with 6.00%, Zoho Mail with 3.32% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite486639978.12%Five9 vs G Suite
Slack3736266.00%Five9 vs Slack
Zoho Mail2068173.32%Five9 vs Zoho Mail
Zendesk1647072.64%Five9 vs Zendesk
Intercom1349002.17%Five9 vs Intercom
Tidio690851.11%Five9 vs Tidio
Microsoft Teams476740.77%Five9 vs Microsoft Teams
Snapchat444200.71%Five9 vs Snapchat
Skype375640.60%Five9 vs Skype
LiveChat333130.53%Five9 vs LiveChat
Zoho SalesIQ328040.53%Five9 vs Zoho SalesIQ
Podium264520.42%Five9 vs Podium
Crisp246410.40%Five9 vs Crisp
Smartsupp Live Chat173900.28%Five9 vs Smartsupp Live Chat
Drift160120.26%Five9 vs Drift
GetSiteControl140710.23%Five9 vs GetSiteControl
Pure Chat111310.18%Five9 vs Pure Chat
Freshchat110460.18%Five9 vs Freshchat
Salesforce Service Cloud90900.15%Five9 vs Salesforce Service Cloud
Bitrix2483530.13%Five9 vs Bitrix24
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Popular Comparisons

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Instant Messaging And Chat category are G Suite with 78.12%, Slack with 6.00%, Zoho Mail with 3.32% market share.

Five9 vs G Suite

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Five9 vs Slack

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Five9 vs Zoho Mail

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Five9 vs Zendesk

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Five9 vs Intercom

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Five9 vs Tidio

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Five9 vs Microsoft Teams

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Five9 vs Snapchat

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Customers of Five9

Around the world in 2025, over 2734 companies have started using Five9 as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
ADESA10,000+CarmelIndianaUnited States
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The Estée Lauder Companies10,000+New York CityNew YorkUnited States
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Omron Corporation10,000+KyotoKyotoJapan
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Kyndryl10,000+New York CityNew YorkUnited States
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Southern New Hampshire University10,000+ManchesterNew HampshireUnited States
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Ricoh10,000+ExtonPennsylvaniaUnited States
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Citrix10,000+Fort LauderdaleFloridaUnited States
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KAR Auction Services10,000+CarmelIndianaUnited States
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AdventHealth10,000+Altamonte SpringsFloridaUnited States
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MetLife10,000+New York CityNew YorkUnited States
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Five9 Customers by Products and Services

The top three products and services offering customers that use Five9 for Instant Messaging And Chat are Customer Service (36), Financial Services (35), Managed Services (33).

Customers

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Five9 Customers by Employee Size

The majority of Five9's customers for the instant-messaging-chat category fall in the company size of 100 - 249 employees (441 companies), 0 - 9 employees (399 companies), 20 - 49 employees (368 companies).

Employee Size

Five9 Customers by Geography

The top three geographies of Five9 for instant-messaging-chat are the United States with 2328(88.52%), Canada with 130(4.94%), United Kingdom with 80(3.04%) customers respectively.

Customers

Employees of Five9

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Also see other Products/Services by Five9 in:

VoIP And SIP
Inside Sales
Communication
Sales Force Automation
Telemarketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Five9 competitors?

Five9’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs G Suite Five9 vs Slack Five9 vs Zoho Mail.

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What is Five9 customer distribution based on company size?

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What is Five9 market share in the instant-messaging-chat?

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What are the top countries that use Five9?

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What are the top industries that use Five9?

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