Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that enables mobile apps to improve customer experience, drive high...Read more
Market Share of Helpshift
Current Customer(s)
978
Market Share (Est.)
0.02%
Ranking
#43
Top Competitors and Alternatives of Helpshift
The top three of Helpshift’s competitors in the Instant Messaging And Chat category are G Suite with 78.12%, Slack with 6.00%, Zoho Mail with 3.32% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| G Suite | 4866399 | 78.12% | Helpshift vs G Suite |
| Slack | 373626 | 6.00% | Helpshift vs Slack |
| Zoho Mail | 206817 | 3.32% | Helpshift vs Zoho Mail |
| Zendesk | 164707 | 2.64% | Helpshift vs Zendesk |
| Intercom | 134900 | 2.17% | Helpshift vs Intercom |
| Tidio | 69085 | 1.11% | Helpshift vs Tidio |
| Microsoft Teams | 47674 | 0.77% | Helpshift vs Microsoft Teams |
| Snapchat | 44420 | 0.71% | Helpshift vs Snapchat |
| Skype | 37564 | 0.60% | Helpshift vs Skype |
| LiveChat | 33313 | 0.53% | Helpshift vs LiveChat |
| Zoho SalesIQ | 32804 | 0.53% | Helpshift vs Zoho SalesIQ |
| Podium | 26452 | 0.42% | Helpshift vs Podium |
| Crisp | 24641 | 0.40% | Helpshift vs Crisp |
| Smartsupp Live Chat | 17390 | 0.28% | Helpshift vs Smartsupp Live Chat |
| Drift | 16012 | 0.26% | Helpshift vs Drift |
| GetSiteControl | 14071 | 0.23% | Helpshift vs GetSiteControl |
| Pure Chat | 11131 | 0.18% | Helpshift vs Pure Chat |
| Freshchat | 11046 | 0.18% | Helpshift vs Freshchat |
| Salesforce Service Cloud | 9090 | 0.15% | Helpshift vs Salesforce Service Cloud |
| Bitrix24 | 8353 | 0.13% | Helpshift vs Bitrix24 |
Popular Comparisons
Top Competitors and Alternatives of Helpshift
The top three of Helpshift’s competitors in the Instant Messaging And Chat category are G Suite with 78.12%, Slack with 6.00%, Zoho Mail with 3.32% market share.
Helpshift vs G Suite
Helpshift vs Slack
Helpshift vs Zoho Mail
Helpshift vs Zendesk
Helpshift vs Intercom
Helpshift vs Tidio
Helpshift vs Microsoft Teams
Helpshift vs Snapchat
Customers of Helpshift
Around the world in 2025, over 978 companies have started using Helpshift as Instant Messaging And Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Apple | 10,000+ | Cupertino | California | United States |     |
| Cisco | 10,000+ | San Jose | California | United States | |
| Western Union | 10,000+ | Denver | Colorado | United States | |
| Ricoh | 10,000+ | Tokyo | Tokyo | Japan | |
| Beijing Byte Dance Telecommunications | 10,000+ | Beijing | Beijing | People's Republic of China | |
| MTV | 10,000+ | New York City | New York | United States | |
| Activision | 10,000+ | Santa Monica | California | United States | |
| Old Navy | 10,000+ | San Francisco | California | United States | |
| Montgomery County Maryland | 10,000+ | Rockville | Maryland | United States | |
| Electronic Arts | 10,000+ | Redwood City | California | United States | |
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Helpshift Customers by Products and Services
The top three products and services offering customers that use Helpshift for Instant Messaging And Chat are Mobile Games (61), Game Development (36), Marketing (19).
Customers
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Helpshift Customers by Employee Size
The majority of Helpshift's customers for the instant-messaging-chat category fall in the company size of 20 - 49 employees (257 companies), 0 - 9 employees (209 companies), 100 - 249 employees (156 companies).
Employee Size
Helpshift Customers by Geography
The top three geographies of Helpshift for instant-messaging-chat are the United States with 432(56.92%), India with 59(7.77%), United Kingdom with 58(7.64%) customers respectively.
Customers
Employees of Helpshift
Also see other Products/Services by Helpshift in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Helpshift competitors?
Helpshift’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Helpshift competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Helpshift and 40,000 other technologies on the internet. You can also compare Helpshift and its feature with top competitors here : Helpshift vs G Suite Helpshift vs Slack Helpshift vs Zoho Mail.
What is Helpshift customer distribution based on company size?
What is Helpshift market share in the instant-messaging-chat?
What are the top countries that use Helpshift?
What are the top industries that use Helpshift?
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