Question 1

What are the different markets in which
        Drift and
        Helpshift compete against each other?

Accepted Answer

Drift and
        Helpshift compete against each other in
        the Instant Messaging And Chat, Account Based Marketing, Appointments And Scheduling, Artificial Intelligence, Contact Center.

Question 2

How does the market share of
        Drift
        and Helpshift compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Drift has a
        0.16%
        market share in comparison to
        Helpshift’s
        0.01%.
        Since it has a better market share coverage,
        Drift holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Helpshift holds the
        43rd spot.

Question 3

How many customers are acquired by
        Drift and
        Helpshift in the
        Instant Messaging And Chat segment?

Accepted Answer

Drift has
        11,233 customers and
        Helpshift has
        974 customers in the
        Instant Messaging And Chat
        segment. Drift has
        10259 more customers than
        Helpshift in this category.

Question 4

What are the countries in which
        Drift and
        Helpshift has more customers?

Accepted Answer

Drift has more customers in United States, United Kingdom and India.
Helpshift has more customers in United States, United Kingdom and Canada.

Drift Vs Helpshift : In-Depth Comparison

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Comparing the customer bases of Drift and Helpshift

Comparing the market share of Drift and Helpshift

Compare Drift vs Helpshift customers by geography

Customer Movements for this month

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