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LiveAgent

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Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

Instant Messaging And Chat
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Market Share of LiveAgent

Current Customer(s)

6663

Market Share (Est.)

0.11%

Ranking

#21

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Instant Messaging And Chat category are G Suite with 78.12%, Slack with 6.00%, Zoho Mail with 3.32% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite486639978.12%LiveAgent vs G Suite
Slack3736266.00%LiveAgent vs Slack
Zoho Mail2068173.32%LiveAgent vs Zoho Mail
Zendesk1647072.64%LiveAgent vs Zendesk
Intercom1349002.17%LiveAgent vs Intercom
Tidio690851.11%LiveAgent vs Tidio
Microsoft Teams476740.77%LiveAgent vs Microsoft Teams
Snapchat444200.71%LiveAgent vs Snapchat
Skype375640.60%LiveAgent vs Skype
LiveChat333130.53%LiveAgent vs LiveChat
Zoho SalesIQ328040.53%LiveAgent vs Zoho SalesIQ
Podium264520.42%LiveAgent vs Podium
Crisp246410.40%LiveAgent vs Crisp
Smartsupp Live Chat173900.28%LiveAgent vs Smartsupp Live Chat
Drift160120.26%LiveAgent vs Drift
GetSiteControl140710.23%LiveAgent vs GetSiteControl
Pure Chat111310.18%LiveAgent vs Pure Chat
Freshchat110460.18%LiveAgent vs Freshchat
Salesforce Service Cloud90900.15%LiveAgent vs Salesforce Service Cloud
Bitrix2483530.13%LiveAgent vs Bitrix24
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Instant Messaging And Chat category are G Suite with 78.12%, Slack with 6.00%, Zoho Mail with 3.32% market share.

LiveAgent vs G Suite

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LiveAgent vs Slack

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LiveAgent vs Zoho Mail

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LiveAgent vs Zendesk

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LiveAgent vs Intercom

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LiveAgent vs Tidio

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LiveAgent vs Microsoft Teams

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LiveAgent vs Snapchat

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Customers of LiveAgent

Around the world in 2025, over 6662 companies have started using LiveAgent as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Tata Consultancy Services10,000+MumbaiMaharashtraIndia
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Jana Small Finance Bank10,000+BengaluruKarnatakaIndia
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City Of Seattle10,000+SeattleWashingtonUnited States
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Raley's10,000+West SacramentoCaliforniaUnited States
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Mid - States Distributing10,000+Saint PaulMinnesotaUnited States
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JTI10,000+GeneveGenevaSwitzerland
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Bausch10,000+VaughanOntarioCanada
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U.S. Air Force10,000+San AntonioTexasUnited States
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CBRE10,000+DallasTexasUnited States
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AXA10,000+ParisIle-de-FranceFrance
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Instant Messaging And Chat are Software (50), Marketing (50), Seo (47).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (1569 companies), 20 - 49 employees (1557 companies), 100 - 249 employees (936 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for instant-messaging-chat are the United States with 3112(63.52%), United Kingdom with 447(9.12%), Canada with 231(4.72%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Customer Experience
Instant Messaging And Chat
Personalization Behavioral Targeting
Sales Management
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs G Suite LiveAgent vs Slack LiveAgent vs Zoho Mail.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the instant-messaging-chat?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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