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LiveAgent

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Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

Instant Messaging And Chat
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Market Share of LiveAgent

Current Customer(s)

7621

Market Share (Est.)

0.15%

Ranking

#21

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Instant Messaging And Chat category are G Suite with 73.98%, Slack with 8.46%, Zendesk with 3.36% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite374067473.98%LiveAgent vs G Suite
Slack4277848.46%LiveAgent vs Slack
Zendesk1697623.36%LiveAgent vs Zendesk
Zoho Mail1373432.72%LiveAgent vs Zoho Mail
Intercom661611.31%LiveAgent vs Intercom
Microsoft Teams613751.21%LiveAgent vs Microsoft Teams
Tidio561221.11%LiveAgent vs Tidio
Snapchat462430.91%LiveAgent vs Snapchat
Skype443800.88%LiveAgent vs Skype
LiveChat332680.66%LiveAgent vs LiveChat
Podium301540.60%LiveAgent vs Podium
Zoho SalesIQ300620.59%LiveAgent vs Zoho SalesIQ
Bitrix24220000.44%LiveAgent vs Bitrix24
Crisp205900.41%LiveAgent vs Crisp
Drift151450.30%LiveAgent vs Drift
Salesforce Service Cloud149710.30%LiveAgent vs Salesforce Service Cloud
Smartsupp Live Chat148840.29%LiveAgent vs Smartsupp Live Chat
Pure Chat118870.24%LiveAgent vs Pure Chat
Freshchat110250.22%LiveAgent vs Freshchat
GetSiteControl103250.20%LiveAgent vs GetSiteControl
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Instant Messaging And Chat category are G Suite with 73.98%, Slack with 8.46%, Zendesk with 3.36% market share.

LiveAgent vs G Suite

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LiveAgent vs Slack

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LiveAgent vs Zendesk

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LiveAgent vs Zoho Mail

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LiveAgent vs Intercom

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LiveAgent vs Microsoft Teams

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LiveAgent vs Tidio

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LiveAgent vs Snapchat

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Customers of LiveAgent

Around the world in 2024, over 7621 companies have started using LiveAgent as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Panasonic10,000+KadomaOsakaJapan
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Michelin Newsroom10,000+GreenvilleSouth CarolinaUnited States
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British Council10,000+LondonEnglandUnited Kingdom
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Department Of Defence10,000+CanberraACTAustralia
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Aga Khan University10,000+KarachiSindhPakistan
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MASONITE10,000+TampaFloridaUnited States
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Jana Small Finance Bank10,000+BengaluruKarnatakaIndia
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YPF SA10,000+Buenos AiresBuenos Aires F.D.Argentina
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Raley's10,000+West SacramentoCaliforniaUnited States
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GSA10,000+Washington, D.C.Washington, D.C.United States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Instant Messaging And Chat are Marketing (78), Seo (60), Education (58).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (2009 companies), 20 - 49 employees (1472 companies), 100 - 249 employees (936 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for instant-messaging-chat are the United States with 3443(59.95%), United Kingdom with 588(10.24%), Australia with 393(6.84%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Instant Messaging And Chat
Customer Experience
Knowledge Management
Sales Management
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs G Suite LiveAgent vs Slack LiveAgent vs Zendesk.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the instant-messaging-chat?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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