Question 1

What are the different markets in which
        Zoho Mail and
        LiveAgent compete against each other?

Accepted Answer

Zoho Mail and
        LiveAgent compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Email Hosting, Email Management.

Question 2

How does the market share of
        Zoho Mail
        and LiveAgent compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zoho Mail has a
        3.32%
        market share in comparison to
        LiveAgent’s
        0.11%.
        Since it has a better market share coverage,
        Zoho Mail holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        LiveAgent holds the
        21st spot.

Question 3

How many customers are acquired by
        Zoho Mail and
        LiveAgent in the
        Instant Messaging And Chat segment?

Accepted Answer

Zoho Mail has
        206,817 customers and
        LiveAgent has
        6,663 customers in the
        Instant Messaging And Chat
        segment. Zoho Mail has
        200154 more customers than
        LiveAgent in this category.

Question 4

What are the countries in which
        Zoho Mail and
        LiveAgent has more customers?

Accepted Answer

Zoho Mail has more customers in United States, India and Brazil.
LiveAgent has more customers in United States, United Kingdom and Canada.

Zoho Mail Vs LiveAgent : In-Depth Comparison

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Comparing the customer bases of Zoho Mail and LiveAgent

Comparing the market share of Zoho Mail and LiveAgent

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