Question 1

What are the different markets in which
        Slack and
        LiveAgent compete against each other?

Accepted Answer

Slack and
        LiveAgent compete against each other in
        the Instant Messaging And Chat, Communication, Contact Center, Customer Experience, File Sharing.

Question 2

How does the market share of
        Slack
        and LiveAgent compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Slack has a
        8.73%
        market share in comparison to
        LiveAgent’s
        0.10%.
        Since it has a better market share coverage,
        Slack holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        LiveAgent holds the
        22nd spot.

Question 3

How many customers are acquired by
        Slack and
        LiveAgent in the
        Instant Messaging And Chat segment?

Accepted Answer

Slack has
        604,502 customers and
        LiveAgent has
        6,845 customers in the
        Instant Messaging And Chat
        segment. Slack has
        597657 more customers than
        LiveAgent in this category.

Question 4

What are the countries in which
        Slack and
        LiveAgent has more customers?

Accepted Answer

Slack has more customers in United States, United Kingdom and Canada.
LiveAgent has more customers in United States, United Kingdom and Canada.

Slack Vs LiveAgent : In-Depth Comparison

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Comparing the customer bases of Slack and LiveAgent

Comparing the market share of Slack and LiveAgent

Compare Slack vs LiveAgent customers by geography

Customer Movements for this month

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