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UseResponse

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UseResponse is an complex solution that consists of 4 products: helpdesk with ticketing, feedback platform, knowledge base and live chat with messenge...Read more

Helpdesk Tools
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Market Share of UseResponse

Current Customer(s)

69

Market Share (Est.)

0.07%

Ranking

#49

Top Competitors and Alternatives of UseResponse

The top three of UseResponse’s competitors in the Helpdesk Tools category are Gorgias with 17.36%, SherpaDesk with 12.39%, Help Scout with 10.24% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1633117.36%UseResponse vs Gorgias
SherpaDesk1165512.39%UseResponse vs SherpaDesk
Help Scout963010.24%UseResponse vs Help Scout
Agent.ai71697.62%UseResponse vs Agent.ai
LiveAgent64276.83%UseResponse vs LiveAgent
Zoho Desk62326.62%UseResponse vs Zoho Desk
ConnectWise45564.84%UseResponse vs ConnectWise
osTicket40064.26%UseResponse vs osTicket
OTRS28913.07%UseResponse vs OTRS
Front28082.98%UseResponse vs Front
Chaport Live Chat20872.22%UseResponse vs Chaport Live Chat
Spiceworks Help Desk20072.13%UseResponse vs Spiceworks Help Desk
Oracle Service Cloud (formerly RightNow)14421.53%UseResponse vs Oracle Service Cloud (formerly RightNow)
Kayako12491.33%UseResponse vs Kayako
SupportSystem11491.22%UseResponse vs SupportSystem
ManageEngine ServiceDesk Plus10771.14%UseResponse vs ManageEngine ServiceDesk Plus
HappyFox10271.09%UseResponse vs HappyFox
Helpshift10041.07%UseResponse vs Helpshift
LiveHelpNow8380.89%UseResponse vs LiveHelpNow
GrooveHQ7110.76%UseResponse vs GrooveHQ
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Popular Comparisons

Top Competitors and Alternatives of UseResponse

The top three of UseResponse’s competitors in the Helpdesk Tools category are Gorgias with 17.36%, SherpaDesk with 12.39%, Help Scout with 10.24% market share.

UseResponse vs Gorgias

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UseResponse vs SherpaDesk

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UseResponse vs Help Scout

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UseResponse vs Agent.ai

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UseResponse vs LiveAgent

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UseResponse vs Zoho Desk

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UseResponse vs ConnectWise

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UseResponse vs osTicket

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Customers of UseResponse

Around the world in 2026, over 69 companies have started using UseResponse as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Procter & Gamble10,000+CincinnatiOhioUnited States
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Admitad1,000 - 4,999HeilbronnBaden-WuerttembergGermany
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Donetsk Experimental Repair Mechanical Plant, PubJSC500 - 999DonetskDonetskUkraine
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IT Logica500 - 999KyivKyiv CityUkraine
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YouFibre250 - 499TewkesburyEnglandUnited Kingdom
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Baramundi Software250 - 499AugsburgBavariaGermany
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MindManager250 - 499San FranciscoCaliforniaUnited States
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LayerStack100 - 249SingaporeCentral SingaporeSingapore
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Pep's Up100 - 249Saint-GalmierAuvergne-Rhone-AlpesFrance
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run.events GmbH20 - 49Bingen am RheinRheinland-PfalzGermany
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UseResponse Customers by Products and Services

The top three products and services offering customers that use UseResponse for Helpdesk Tools are Software Development (3), Wellness (2), Cloud Services (2).

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UseResponse Customers by Employee Size

The majority of UseResponse's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (17 companies), 0 - 9 employees (15 companies), 100 - 249 employees (11 companies).

Employee Size

UseResponse Customers by Geography

The top three geographies of UseResponse for helpdesk-tools are the United States with 22(35.48%), Ukraine with 12(19.35%), Germany with 8(12.90%) customers respectively.

Customers

Employees of UseResponse

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Also see other Products/Services by UseResponse in:

Idea Management
Communication
Helpdesk Tools
Knowledge Management

FAQ

Find answers to the most often asked questions by users.

Who are the top UseResponse competitors?

UseResponse’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of UseResponse competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UseResponse and 40,000 other technologies on the internet. You can also compare UseResponse and its feature with top competitors here : UseResponse vs Gorgias UseResponse vs SherpaDesk UseResponse vs Help Scout.

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What is UseResponse customer distribution based on company size?

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What is UseResponse market share in the helpdesk-tools?

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What are the top countries that use UseResponse?

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What are the top industries that use UseResponse?

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