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UseResponse

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UseResponse is an complex solution that consists of 4 products: helpdesk with ticketing, feedback platform, knowledge base and live chat with messenge...Read more

Helpdesk Tools
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Market Share of UseResponse

Current Customer(s)

148

Market Share (Est.)

0.20%

Ranking

#44

Top Competitors and Alternatives of UseResponse

The top three of UseResponse’s competitors in the Helpdesk Tools category are Gorgias with 15.94%, Help Scout with 11.15%, LiveAgent with 10.42% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1163615.94%UseResponse vs Gorgias
Help Scout813711.15%UseResponse vs Help Scout
LiveAgent760910.42%UseResponse vs LiveAgent
SherpaDesk56377.72%UseResponse vs SherpaDesk
Zoho Desk52437.18%UseResponse vs Zoho Desk
osTicket39265.38%UseResponse vs osTicket
ConnectWise37655.16%UseResponse vs ConnectWise
Spiceworks Help Desk21772.98%UseResponse vs Spiceworks Help Desk
Front21132.89%UseResponse vs Front
Oracle Service Cloud (formerly RightNow)19932.73%UseResponse vs Oracle Service Cloud (formerly RightNow)
OTRS17632.42%UseResponse vs OTRS
Chaport Live Chat15662.15%UseResponse vs Chaport Live Chat
LiveHelpNow12411.70%UseResponse vs LiveHelpNow
Kayako12191.67%UseResponse vs Kayako
Helpshift10931.50%UseResponse vs Helpshift
HappyFox10161.39%UseResponse vs HappyFox
GrooveHQ8141.12%UseResponse vs GrooveHQ
HelpSite8111.11%UseResponse vs HelpSite
SupportSystem7841.07%UseResponse vs SupportSystem
ManageEngine ServiceDesk Plus6880.94%UseResponse vs ManageEngine ServiceDesk Plus
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Popular Comparisons

Top Competitors and Alternatives of UseResponse

The top three of UseResponse’s competitors in the Helpdesk Tools category are Gorgias with 15.94%, Help Scout with 11.15%, LiveAgent with 10.42% market share.

UseResponse vs Gorgias

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UseResponse vs Help Scout

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UseResponse vs LiveAgent

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UseResponse vs SherpaDesk

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UseResponse vs Zoho Desk

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UseResponse vs osTicket

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UseResponse vs ConnectWise

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UseResponse vs Spiceworks Help Desk

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Customers of UseResponse

Around the world in 2024, over 148 companies have started using UseResponse as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Inetum10,000+Saint-OuenIle-de-FranceFrance
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Herbalife Nutrition Ltd.5,000 - 9,999Los AngelesCaliforniaUnited States
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Corsearch1,000 - 4,999New York CityNew YorkUnited States
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Riso, Inc.250 - 499BurlingtonMassachusettsUnited States
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Aspro250 - 499Buenos AiresBuenos Aires F.D.Argentina
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Freedom Finance250 - 499ManchesterEnglandUnited Kingdom
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WebTech100 - 249DhakaDhakaBangladesh
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EarthCam100 - 249Upper Saddle RiverNew JerseyUnited States
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YCharts100 - 249ChicagoIllinoisUnited States
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Poloniex100 - 249BostonMassachusettsUnited States
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UseResponse Customers by Products and Services

The top three products and services offering customers that use UseResponse for Helpdesk Tools are Saas (6), Project Management (5), Customer Experience (5).

Customers

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UseResponse Customers by Employee Size

The majority of UseResponse's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (39 companies), 20 - 49 employees (33 companies), 10 - 19 employees (28 companies).

Employee Size

UseResponse Customers by Geography

The top three geographies of UseResponse for helpdesk-tools are the United States with 60(50.00%), United Kingdom with 13(10.83%), India with 12(10.00%) customers respectively.

Customers

Employees of UseResponse

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Also see other Products/Services by UseResponse in:

Helpdesk Tools
Knowledge Management
Communication
Idea Management

FAQ

Find answers to the most often asked questions by users.

Who are the top UseResponse competitors?

UseResponse’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of UseResponse competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UseResponse and 40,000 other technologies on the internet. You can also compare UseResponse and its feature with top competitors here : UseResponse vs Gorgias UseResponse vs Help Scout UseResponse vs LiveAgent.

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What is UseResponse customer distribution based on company size?

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What is UseResponse market share in the helpdesk-tools?

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What are the top countries that use UseResponse?

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What are the top industries that use UseResponse?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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