UseResponse is an complex solution that consists of 4 products: helpdesk with ticketing, feedback platform, knowledge base and live chat with messenge...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of UseResponse’s competitors in the Helpdesk Tools category are Gorgias with 17.36%, SherpaDesk with 12.39%, Help Scout with 10.24% market share.
Popular Comparisons
The top three of UseResponse’s competitors in the Helpdesk Tools category are Gorgias with 17.36%, SherpaDesk with 12.39%, Help Scout with 10.24% market share.
UseResponse vs Gorgias
UseResponse vs SherpaDesk
UseResponse vs Help Scout
UseResponse vs Agent.ai
UseResponse vs LiveAgent
UseResponse vs Zoho Desk
UseResponse vs ConnectWise
UseResponse vs osTicket
Around the world in 2026, over 69 companies have started using UseResponse as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Procter & Gamble | 10,000+ | Cincinnati | Ohio | United States | |
| Admitad | 1,000 - 4,999 | Heilbronn | Baden-Wuerttemberg | Germany | |
| Donetsk Experimental Repair Mechanical Plant, PubJSC | 500 - 999 | Donetsk | Donetsk | Ukraine | |
| IT Logica | 500 - 999 | Kyiv | Kyiv City | Ukraine | |
| YouFibre | 250 - 499 | Tewkesbury | England | United Kingdom | |
| Baramundi Software | 250 - 499 | Augsburg | Bavaria | Germany | |
| MindManager | 250 - 499 | San Francisco | California | United States | |
| LayerStack | 100 - 249 | Singapore | Central Singapore | Singapore | |
| Pep's Up | 100 - 249 | Saint-Galmier | Auvergne-Rhone-Alpes | France | |
| run.events GmbH | 20 - 49 | Bingen am Rhein | Rheinland-Pfalz | Germany |
The top three products and services offering customers that use UseResponse for Helpdesk Tools are Software Development (3), Wellness (2), Cloud Services (2).
Customers
The majority of UseResponse's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (17 companies), 0 - 9 employees (15 companies), 100 - 249 employees (11 companies).
Employee Size
The top three geographies of UseResponse for helpdesk-tools are the United States with 22(35.48%), Ukraine with 12(19.35%), Germany with 8(12.90%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top UseResponse competitors?
UseResponse’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of UseResponse competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UseResponse and 40,000 other technologies on the internet. You can also compare UseResponse and its feature with top competitors here : UseResponse vs Gorgias UseResponse vs SherpaDesk UseResponse vs Help Scout.
What is UseResponse customer distribution based on company size?
What is UseResponse market share in the helpdesk-tools?
What are the top countries that use UseResponse?
What are the top industries that use UseResponse?
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demo