Question 1

What are the different markets in which
        SherpaDesk and
        UseResponse compete against each other?

Accepted Answer

SherpaDesk and
        UseResponse compete against each other in
        the Helpdesk Tools, Communication, Idea Management, Knowledge Management, Professional Services Automation.

Question 2

How does the market share of
        SherpaDesk
        and UseResponse compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        SherpaDesk has a
        7.73%
        market share in comparison to
        UseResponse’s
        0.20%.
        Since it has a better market share coverage,
        SherpaDesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        UseResponse holds the
        44th spot.

Question 3

How many customers are acquired by
        SherpaDesk and
        UseResponse in the
        Helpdesk Tools segment?

Accepted Answer

SherpaDesk has
        5,633 customers and
        UseResponse has
        149 customers in the
        Helpdesk Tools
        segment. SherpaDesk has
        5484 more customers than
        UseResponse in this category.

Question 4

What are the countries in which
        SherpaDesk and
        UseResponse has more customers?

Accepted Answer

SherpaDesk has more customers in United States, United Kingdom and Germany.
UseResponse has more customers in United States, United Kingdom and India.

SherpaDesk Vs UseResponse : In-Depth Comparison

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Comparing the customer bases of SherpaDesk and UseResponse

Comparing the market share of SherpaDesk and UseResponse

Compare SherpaDesk vs UseResponse customers by geography

Customer Movements for this month

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