Categories where OTRS and UseResponse compete
OTRS
Comparing the customer bases of OTRS and UseResponse, we can see that OTRS has 1760 customer(s), while UseResponse has 149 customer(s). In the Helpdesk Tools category, with 1760 customer(s) OTRS stands at 11th place by ranking, while UseResponse with 149 customer(s), is at the 44th place.
OTRS
11th
1760 Customer
UseResponse
44th
149 Customer
OTRS has a 2.41% market share in the Helpdesk Tools category, while UseResponse has a 0.20% market share in the same space.
Comparing OTRS and UseResponse customers based on their geographic location, we can see that OTRS has more customers in United States, Germany and India, while UseResponse has more customers in United States.
OTRS
UseResponse
Gain actionable insights about the buying patterns of OTRS vs UseResponse’s target audience.
OTRS
UseResponse
New
1 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which OTRS and UseResponse compete against each other?
OTRS and UseResponse compete against each other in the Helpdesk Tools, Communication, Idea Management, Knowledge Management.
How does the market share of OTRS and UseResponse compare in the Helpdesk Tools market?
How many customers are acquired by OTRS and UseResponse in the Helpdesk Tools segment?
What are the countries in which OTRS and UseResponse has more customers?
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