UserEcho
UserEcho is the opportunity to create a modern community to support customers in a few minutes.It includes support forum with the possibility of votin...Read more
Market Share of UserEcho
Current Customer(s)
594
Market Share (Est.)
0.81%
Ranking
#21
Top Competitors and Alternatives of UserEcho
The top three of UserEcho’s competitors in the Helpdesk Tools category are Gorgias with 15.94%, Help Scout with 11.15%, LiveAgent with 10.42% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 11636 | 15.94% | UserEcho vs Gorgias |
| Help Scout | 8137 | 11.15% | UserEcho vs Help Scout |
| LiveAgent | 7609 | 10.42% | UserEcho vs LiveAgent |
| SherpaDesk | 5637 | 7.72% | UserEcho vs SherpaDesk |
| Zoho Desk | 5243 | 7.18% | UserEcho vs Zoho Desk |
| osTicket | 3926 | 5.38% | UserEcho vs osTicket |
| ConnectWise | 3765 | 5.16% | UserEcho vs ConnectWise |
| Spiceworks Help Desk | 2177 | 2.98% | UserEcho vs Spiceworks Help Desk |
| Front | 2113 | 2.89% | UserEcho vs Front |
| Oracle Service Cloud (formerly RightNow) | 1993 | 2.73% | UserEcho vs Oracle Service Cloud (formerly RightNow) |
| OTRS | 1763 | 2.42% | UserEcho vs OTRS |
| Chaport Live Chat | 1566 | 2.15% | UserEcho vs Chaport Live Chat |
| LiveHelpNow | 1241 | 1.70% | UserEcho vs LiveHelpNow |
| Kayako | 1219 | 1.67% | UserEcho vs Kayako |
| Helpshift | 1093 | 1.50% | UserEcho vs Helpshift |
| HappyFox | 1016 | 1.39% | UserEcho vs HappyFox |
| GrooveHQ | 814 | 1.12% | UserEcho vs GrooveHQ |
| HelpSite | 811 | 1.11% | UserEcho vs HelpSite |
| SupportSystem | 784 | 1.07% | UserEcho vs SupportSystem |
| ManageEngine ServiceDesk Plus | 688 | 0.94% | UserEcho vs ManageEngine ServiceDesk Plus |
Popular Comparisons
Top Competitors and Alternatives of UserEcho
The top three of UserEcho’s competitors in the Helpdesk Tools category are Gorgias with 15.94%, Help Scout with 11.15%, LiveAgent with 10.42% market share.
UserEcho vs Gorgias
UserEcho vs Help Scout
UserEcho vs LiveAgent
UserEcho vs SherpaDesk
UserEcho vs Zoho Desk
UserEcho vs osTicket
UserEcho vs ConnectWise
UserEcho vs Spiceworks Help Desk
Customers of UserEcho
Around the world in 2024, over 594 companies have started using UserEcho as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| UNICEF | 10,000+ | New York City | New York | United States |     |
| Telefonica SA | 10,000+ | Madrid | Madrid | Spain | |
| Alphabet | 10,000+ | Mountain View | California | United States | |
| Autoliv, Inc. | 10,000+ | Stockholm | Stockholm | Sweden | |
| ASSA ABLOY | 10,000+ | New Haven | Connecticut | United States | |
| Youtube | 10,000+ | San Bruno | California | United States | |
| 10,000+ | Menlo Park | California | United States | | |
| City Of Seattle | 10,000+ | Seattle | Washington | United States | |
| Occidental Petroleum Corporation | 10,000+ | Houston | Texas | United States | |
| Valeo S.A. | 10,000+ | Paris | Ile-de-France | France | |
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UserEcho Customers by Products and Services
The top three products and services offering customers that use UserEcho for Helpdesk Tools are Machine Learning (14), Artificial Intelligence (13), Software (13).
Customers
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UserEcho Customers by Employee Size
The majority of UserEcho's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (143 companies), 0 - 9 employees (139 companies), 10 - 19 employees (73 companies).
Employee Size
UserEcho Customers by Geography
The top three geographies of UserEcho for helpdesk-tools are the United States with 221(52.62%), Germany with 50(11.90%), United Kingdom with 37(8.81%) customers respectively.
Customers
Employees of UserEcho
Also see other Products/Services by UserEcho in:
FAQ
Find answers to the most often asked questions by users.
Who are the top UserEcho competitors?
UserEcho’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of UserEcho competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UserEcho and 40,000 other technologies on the internet. You can also compare UserEcho and its feature with top competitors here : UserEcho vs Gorgias UserEcho vs Help Scout UserEcho vs LiveAgent.
What is UserEcho customer distribution based on company size?
What is UserEcho market share in the helpdesk-tools?
What are the top countries that use UserEcho?
What are the top industries that use UserEcho?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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