UserEcho is the opportunity to create a modern community to support customers in a few minutes.It includes support forum with the possibility of votin...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of UserEcho’s competitors in the Helpdesk Tools category are Gorgias with 17.35%, SherpaDesk with 12.51%, Help Scout with 12.33% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 16180 | 17.35% | UserEcho vs Gorgias |
| SherpaDesk | 11669 | 12.51% | UserEcho vs SherpaDesk |
| Help Scout | 11497 | 12.33% | UserEcho vs Help Scout |
| Zoho Desk | 6016 | 6.45% | UserEcho vs Zoho Desk |
| LiveAgent | 5967 | 6.40% | UserEcho vs LiveAgent |
| Agent.ai | 5688 | 6.10% | UserEcho vs Agent.ai |
| ConnectWise | 4675 | 5.01% | UserEcho vs ConnectWise |
| osTicket | 3812 | 4.09% | UserEcho vs osTicket |
| OTRS | 2887 | 3.10% | UserEcho vs OTRS |
| Front | 2831 | 3.04% | UserEcho vs Front |
| Spiceworks Help Desk | 1963 | 2.10% | UserEcho vs Spiceworks Help Desk |
| Chaport Live Chat | 1760 | 1.89% | UserEcho vs Chaport Live Chat |
| Oracle Service Cloud (formerly RightNow) | 1439 | 1.54% | UserEcho vs Oracle Service Cloud (formerly RightNow) |
| Kayako | 1240 | 1.33% | UserEcho vs Kayako |
| SupportSystem | 1149 | 1.23% | UserEcho vs SupportSystem |
| ManageEngine ServiceDesk Plus | 1088 | 1.17% | UserEcho vs ManageEngine ServiceDesk Plus |
| HappyFox | 970 | 1.04% | UserEcho vs HappyFox |
| Helpshift | 960 | 1.03% | UserEcho vs Helpshift |
| LiveHelpNow | 877 | 0.94% | UserEcho vs LiveHelpNow |
| HelpSite | 686 | 0.74% | UserEcho vs HelpSite |
Popular Comparisons
The top three of UserEcho’s competitors in the Helpdesk Tools category are Gorgias with 17.35%, SherpaDesk with 12.51%, Help Scout with 12.33% market share.
UserEcho vs Gorgias
UserEcho vs SherpaDesk
UserEcho vs Help Scout
UserEcho vs Zoho Desk
UserEcho vs LiveAgent
UserEcho vs Agent.ai
UserEcho vs ConnectWise
UserEcho vs osTicket
Around the world in 2026, over 600 companies have started using UserEcho as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Freelancer.com | 10,000+ | Sydney | New South Wales | Australia | |
| Audi | 10,000+ | Herndon | Virginia | United States | |
| Oxy | 10,000+ | Houston | Texas | United States | |
| Profi | 10,000+ | Timisoara | Timis | Romania | |
| ASSA ABLOY | 10,000+ | New Haven | Connecticut | United States | |
| NC State University | 10,000+ | Raleigh | North Carolina | United States | |
| University Of Glasgow | 10,000+ | Glasgow | Scotland | United Kingdom | |
| Apple | 10,000+ | Cupertino | California | United States | |
| Avito.ma | 10,000+ | Casablanca | Casablanca-Settat | Morocco | |
| Federal Bureau Of Investigation | 10,000+ | Washington, D.C. | Washington, D.C. | United States |
The top three products and services offering customers that use UserEcho for Helpdesk Tools are Machine Learning (10), Software (9), Fintech (8).
Customers
The majority of UserEcho's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (148 companies), 0 - 9 employees (117 companies), 100 - 249 employees (116 companies).
Employee Size
The top three geographies of UserEcho for helpdesk-tools are the United States with 249(55.83%), Germany with 53(11.88%), United Kingdom with 34(7.62%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top UserEcho competitors?
UserEcho’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of UserEcho competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UserEcho and 40,000 other technologies on the internet. You can also compare UserEcho and its feature with top competitors here : UserEcho vs Gorgias UserEcho vs SherpaDesk UserEcho vs Help Scout.
What is UserEcho customer distribution based on company size?
What is UserEcho market share in the helpdesk-tools?
What are the top countries that use UserEcho?
What are the top industries that use UserEcho?
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