UserEcho
UserEcho is the opportunity to create a modern community to support customers in a few minutes.It includes support forum with the possibility of votin...Read more
Market Share of UserEcho
Current Customer(s)
744
Market Share (Est.)
0.81%
Ranking
#23
Top Competitors and Alternatives of UserEcho
The top three of UserEcho’s competitors in the Helpdesk Tools category are Gorgias with 15.65%, SherpaDesk with 13.62%, Help Scout with 9.35% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 14356 | 15.65% | UserEcho vs Gorgias |
| SherpaDesk | 12498 | 13.62% | UserEcho vs SherpaDesk |
| Help Scout | 8584 | 9.35% | UserEcho vs Help Scout |
| LiveAgent | 6918 | 7.54% | UserEcho vs LiveAgent |
| Zoho Desk | 6045 | 6.59% | UserEcho vs Zoho Desk |
| ConnectWise | 5359 | 5.84% | UserEcho vs ConnectWise |
| osTicket | 4122 | 4.49% | UserEcho vs osTicket |
| OTRS | 3537 | 3.85% | UserEcho vs OTRS |
| Spiceworks Help Desk | 2562 | 2.79% | UserEcho vs Spiceworks Help Desk |
| Front | 2515 | 2.74% | UserEcho vs Front |
| Agent.ai | 2226 | 2.43% | UserEcho vs Agent.ai |
| Chaport Live Chat | 1855 | 2.02% | UserEcho vs Chaport Live Chat |
| Oracle Service Cloud (formerly RightNow) | 1788 | 1.95% | UserEcho vs Oracle Service Cloud (formerly RightNow) |
| Kayako | 1556 | 1.70% | UserEcho vs Kayako |
| ManageEngine ServiceDesk Plus | 1196 | 1.30% | UserEcho vs ManageEngine ServiceDesk Plus |
| SupportSystem | 1171 | 1.28% | UserEcho vs SupportSystem |
| Helpshift | 1085 | 1.18% | UserEcho vs Helpshift |
| HappyFox | 995 | 1.08% | UserEcho vs HappyFox |
| LiveHelpNow | 965 | 1.05% | UserEcho vs LiveHelpNow |
| GrooveHQ | 820 | 0.89% | UserEcho vs GrooveHQ |
Popular Comparisons
Top Competitors and Alternatives of UserEcho
The top three of UserEcho’s competitors in the Helpdesk Tools category are Gorgias with 15.65%, SherpaDesk with 13.62%, Help Scout with 9.35% market share.
UserEcho vs Gorgias
UserEcho vs SherpaDesk
UserEcho vs Help Scout
UserEcho vs LiveAgent
UserEcho vs Zoho Desk
UserEcho vs ConnectWise
UserEcho vs osTicket
UserEcho vs OTRS
Customers of UserEcho
Around the world in 2025, over 744 companies have started using UserEcho as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| NC Department Of Adult Correction | 10,000+ | Raleigh | North Carolina | United States |     |
| Autoliv | 10,000+ | Stockholm | Stockholm | Sweden | |
| Market America | 10,000+ | Greensboro | North Carolina | United States | |
| ASSA ABLOY | 10,000+ | New Haven | Connecticut | United States | |
| Boise State University | 10,000+ | Boise | Idaho | United States | |
| University Of Glasgow | 10,000+ | Glasgow | Scotland | United Kingdom | |
| Corby Spirit & Wine Limited | 10,000+ | Toronto | Ontario | Canada | |
| Valeo | 10,000+ | Paris | Ile-de-France | France | |
| Agoda | 10,000+ | Singapore | Central Singapore | Singapore | |
| Vodafone Idea Limited | 10,000+ | Mumbai | Maharashtra | India | |
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UserEcho Customers by Products and Services
The top three products and services offering customers that use UserEcho for Helpdesk Tools are Software (11), Marketing (10), Project Management (10).
Customers
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UserEcho Customers by Employee Size
The majority of UserEcho's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (191 companies), 100 - 249 employees (161 companies), 0 - 9 employees (149 companies).
Employee Size
UserEcho Customers by Geography
The top three geographies of UserEcho for helpdesk-tools are the United States with 311(55.83%), Germany with 58(10.41%), United Kingdom with 45(8.08%) customers respectively.
Customers
Employees of UserEcho
Also see other Products/Services by UserEcho in:
FAQ
Find answers to the most often asked questions by users.
Who are the top UserEcho competitors?
UserEcho’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of UserEcho competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UserEcho and 40,000 other technologies on the internet. You can also compare UserEcho and its feature with top competitors here : UserEcho vs Gorgias UserEcho vs SherpaDesk UserEcho vs Help Scout.
What is UserEcho customer distribution based on company size?
What is UserEcho market share in the helpdesk-tools?
What are the top countries that use UserEcho?
What are the top industries that use UserEcho?
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