Question 1

What are the different markets in which
        HelpSite and
        UserEcho compete against each other?

Accepted Answer

HelpSite and
        UserEcho compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, Self Service Support.

Question 2

How does the market share of
        HelpSite
        and UserEcho compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        HelpSite has a
        1.11%
        market share in comparison to
        UserEcho’s
        0.82%.
        Since it has a better market share coverage,
        HelpSite holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        UserEcho holds the
        20th spot.

Question 3

How many customers are acquired by
        HelpSite and
        UserEcho in the
        Help Desk And Ticketing segment?

Accepted Answer

HelpSite has
        812 customers and
        UserEcho has
        596 customers in the
        Help Desk And Ticketing
        segment. HelpSite has
        216 more customers than
        UserEcho in this category.

Question 4

What are the countries in which
        HelpSite and
        UserEcho has more customers?

Accepted Answer

HelpSite has more customers in United States, United Kingdom and Canada.
UserEcho has more customers in United States, Germany and United Kingdom.

HelpSite Vs UserEcho : In-Depth Comparison

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Comparing the customer bases of HelpSite and UserEcho

Comparing the market share of HelpSite and UserEcho

Compare HelpSite vs UserEcho customers by geography

Customer Movements for this month

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