Issuetrak
IssueTrak, Inc., is an software development company, develops web-based issue tracking, help desk, and customer support software solutions for organiz...Read more
Market Share of Issuetrak
Current Customer(s)
493
Market Share (Est.)
0.46%
Ranking
#32
Top Competitors and Alternatives of Issuetrak
The top three of Issuetrak’s competitors in the Helpdesk Tools category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 15063 | 14.04% | Issuetrak vs Gorgias |
| Help Scout | 11525 | 10.75% | Issuetrak vs Help Scout |
| SherpaDesk | 11391 | 10.62% | Issuetrak vs SherpaDesk |
| ConnectWise | 8013 | 7.47% | Issuetrak vs ConnectWise |
| Zoho Desk | 7296 | 6.80% | Issuetrak vs Zoho Desk |
| LiveAgent | 6018 | 5.61% | Issuetrak vs LiveAgent |
| Agent.ai | 5458 | 5.09% | Issuetrak vs Agent.ai |
| OTRS | 4918 | 4.59% | Issuetrak vs OTRS |
| osTicket | 4338 | 4.04% | Issuetrak vs osTicket |
| Front | 3306 | 3.08% | Issuetrak vs Front |
| Spiceworks Help Desk | 2931 | 2.73% | Issuetrak vs Spiceworks Help Desk |
| ManageEngine ServiceDesk Plus | 2170 | 2.02% | Issuetrak vs ManageEngine ServiceDesk Plus |
| Kayako | 1785 | 1.66% | Issuetrak vs Kayako |
| Oracle Service Cloud (formerly RightNow) | 1775 | 1.65% | Issuetrak vs Oracle Service Cloud (formerly RightNow) |
| TeamSupport | 1769 | 1.65% | Issuetrak vs TeamSupport |
| Chaport Live Chat | 1720 | 1.60% | Issuetrak vs Chaport Live Chat |
| SupportSystem | 1131 | 1.05% | Issuetrak vs SupportSystem |
| HappyFox | 1089 | 1.02% | Issuetrak vs HappyFox |
| Helpshift | 1029 | 0.96% | Issuetrak vs Helpshift |
| Web Help Desk | 968 | 0.90% | Issuetrak vs Web Help Desk |
Popular Comparisons
Top Competitors and Alternatives of Issuetrak
The top three of Issuetrak’s competitors in the Helpdesk Tools category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.
Issuetrak vs Gorgias
Issuetrak vs Help Scout
Issuetrak vs SherpaDesk
Issuetrak vs ConnectWise
Issuetrak vs Zoho Desk
Issuetrak vs LiveAgent
Issuetrak vs Agent.ai
Issuetrak vs OTRS
Customers of Issuetrak
Around the world in 2026, over 489 companies have started using Issuetrak as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Magna International | 10,000+ | Concord | Ontario | Canada |     |
| Northrop Grumman | 10,000+ | Falls Church | Virginia | United States | |
| Ralph Lauren | 10,000+ | New York City | New York | United States | |
| Aquent | 10,000+ | Boston | Massachusetts | United States | |
| NielsenIQ | 10,000+ | Chicago | Illinois | United States | |
| TEKsystems | 10,000+ | Hanover | Maryland | United States | |
| Intertek Group Plc | 10,000+ | London | England | United Kingdom | |
| Capgemini | 10,000+ | Paris | Ile-de-France | France | |
| Manulife | 10,000+ | Toronto | Ontario | Canada | |
| Oregon Army National Guard Recruiting | 10,000+ | Salem | Oregon | United States | |
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Issuetrak Customers by Products and Services
The top three products and services offering customers that use Issuetrak for Helpdesk Tools are Consulting (13), K-12 Education (12), Training (12).
Customers
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Issuetrak Customers by Employee Size
The majority of Issuetrak's customers for the helpdesk-tools category fall in the company size of 100 - 249 employees (101 companies), 10,000+ employees (90 companies), 1,000 - 4,999 employees (83 companies).
Employee Size
Issuetrak Customers by Geography
The top three geographies of Issuetrak for helpdesk-tools are the United States with 413(88.44%), United Kingdom with 19(4.07%), Canada with 17(3.64%) customers respectively.
Customers
Employees of Issuetrak
Also see other Products/Services by Issuetrak in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Issuetrak competitors?
Issuetrak’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of Issuetrak competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Issuetrak and 40,000 other technologies on the internet. You can also compare Issuetrak and its feature with top competitors here : Issuetrak vs Gorgias Issuetrak vs Help Scout Issuetrak vs SherpaDesk.
What is Issuetrak customer distribution based on company size?
What is Issuetrak market share in the helpdesk-tools?
What are the top countries that use Issuetrak?
What are the top industries that use Issuetrak?
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