Issuetrak
IssueTrak, Inc., is an software development company, develops web-based issue tracking, help desk, and customer support software solutions for organiz...Read more
Market Share of Issuetrak
Current Customer(s)
295
Market Share (Est.)
0.41%
Ranking
#31
Top Competitors and Alternatives of Issuetrak
The top three of Issuetrak’s competitors in the Helpdesk Tools category are Gorgias with 19.21%, Help Scout with 12.23%, LiveAgent with 9.35% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 13695 | 19.21% | Issuetrak vs Gorgias |
| Help Scout | 8720 | 12.23% | Issuetrak vs Help Scout |
| LiveAgent | 6663 | 9.35% | Issuetrak vs LiveAgent |
| Zoho Desk | 5179 | 7.26% | Issuetrak vs Zoho Desk |
| SherpaDesk | 5011 | 7.03% | Issuetrak vs SherpaDesk |
| osTicket | 3910 | 5.48% | Issuetrak vs osTicket |
| ConnectWise | 3080 | 4.32% | Issuetrak vs ConnectWise |
| Front | 2124 | 2.98% | Issuetrak vs Front |
| Spiceworks Help Desk | 2076 | 2.91% | Issuetrak vs Spiceworks Help Desk |
| Chaport Live Chat | 2005 | 2.81% | Issuetrak vs Chaport Live Chat |
| Oracle Service Cloud (formerly RightNow) | 1776 | 2.49% | Issuetrak vs Oracle Service Cloud (formerly RightNow) |
| OTRS | 1469 | 2.06% | Issuetrak vs OTRS |
| LiveHelpNow | 1108 | 1.55% | Issuetrak vs LiveHelpNow |
| Kayako | 1016 | 1.42% | Issuetrak vs Kayako |
| HappyFox | 999 | 1.40% | Issuetrak vs HappyFox |
| Helpshift | 978 | 1.37% | Issuetrak vs Helpshift |
| GrooveHQ | 888 | 1.25% | Issuetrak vs GrooveHQ |
| HelpSite | 729 | 1.02% | Issuetrak vs HelpSite |
| Agent.ai | 704 | 0.99% | Issuetrak vs Agent.ai |
| SupportSystem | 648 | 0.91% | Issuetrak vs SupportSystem |
Popular Comparisons
Top Competitors and Alternatives of Issuetrak
The top three of Issuetrak’s competitors in the Helpdesk Tools category are Gorgias with 19.21%, Help Scout with 12.23%, LiveAgent with 9.35% market share.
Issuetrak vs Gorgias
Issuetrak vs Help Scout
Issuetrak vs LiveAgent
Issuetrak vs Zoho Desk
Issuetrak vs SherpaDesk
Issuetrak vs osTicket
Issuetrak vs ConnectWise
Issuetrak vs Front
Customers of Issuetrak
Around the world in 2025, over 295 companies have started using Issuetrak as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| CMS | 10,000+ | London | England | United Kingdom |     |
| Haier | 10,000+ | Qingdao | Shandong | People's Republic of China | |
| SCC UK | 10,000+ | Birmingham | England | United Kingdom | |
| Cintas | 10,000+ | Cincinnati | Ohio | United States | |
| Appalachian Regional Healthcare | 5,000 - 9,999 | Lexington-Fayette | Kentucky | United States | |
| Hydro One | 5,000 - 9,999 | Toronto | Ontario | Canada | |
| American Leather | 5,000 - 9,999 | Dallas | Texas | United States | |
| Ferrotec | 5,000 - 9,999 | Santa Clara | California | United States | |
| Henrico County Public Schools | 5,000 - 9,999 | Richmond | Virginia | United States | |
| Rutherford County Schools | 5,000 - 9,999 | Murfreesboro | Tennessee | United States | |
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Issuetrak Customers by Products and Services
The top three products and services offering customers that use Issuetrak for Helpdesk Tools are K-12 Education (8), Special Education (8), Training (7).
Customers
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Issuetrak Customers by Employee Size
The majority of Issuetrak's customers for the helpdesk-tools category fall in the company size of 100 - 249 employees (62 companies), 250 - 499 employees (49 companies), 1,000 - 4,999 employees (41 companies).
Employee Size
Issuetrak Customers by Geography
The top three geographies of Issuetrak for helpdesk-tools are the United States with 236(83.39%), United Kingdom with 16(5.65%), Canada with 14(4.95%) customers respectively.
Customers
Employees of Issuetrak
Also see other Products/Services by Issuetrak in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Issuetrak competitors?
Issuetrak’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of Issuetrak competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Issuetrak and 40,000 other technologies on the internet. You can also compare Issuetrak and its feature with top competitors here : Issuetrak vs Gorgias Issuetrak vs Help Scout Issuetrak vs LiveAgent.
What is Issuetrak customer distribution based on company size?
What is Issuetrak market share in the helpdesk-tools?
What are the top countries that use Issuetrak?
What are the top industries that use Issuetrak?
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