HelpMaster is an affordable, flexible and powerful help desk and ITSM toolset that is used around the world by companies to streamline business servic...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of HelpMaster’s competitors in the Help Desk And Ticketing category are Gorgias with 17.79%, SherpaDesk with 12.43%, Help Scout with 10.17% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 16732 | 17.79% | HelpMaster vs Gorgias |
| SherpaDesk | 11692 | 12.43% | HelpMaster vs SherpaDesk |
| Help Scout | 9571 | 10.17% | HelpMaster vs Help Scout |
| LiveAgent | 6894 | 7.33% | HelpMaster vs LiveAgent |
| Zoho Desk | 6186 | 6.58% | HelpMaster vs Zoho Desk |
| Agent.ai | 5767 | 6.13% | HelpMaster vs Agent.ai |
| ConnectWise | 4623 | 4.91% | HelpMaster vs ConnectWise |
| osTicket | 4072 | 4.33% | HelpMaster vs osTicket |
| OTRS | 2935 | 3.12% | HelpMaster vs OTRS |
| Front | 2713 | 2.88% | HelpMaster vs Front |
| Spiceworks Help Desk | 2116 | 2.25% | HelpMaster vs Spiceworks Help Desk |
| Chaport Live Chat | 2107 | 2.24% | HelpMaster vs Chaport Live Chat |
| Oracle Service Cloud (formerly RightNow) | 1661 | 1.77% | HelpMaster vs Oracle Service Cloud (formerly RightNow) |
| Kayako | 1275 | 1.36% | HelpMaster vs Kayako |
| SupportSystem | 1155 | 1.23% | HelpMaster vs SupportSystem |
| ManageEngine ServiceDesk Plus | 1091 | 1.16% | HelpMaster vs ManageEngine ServiceDesk Plus |
| HappyFox | 1038 | 1.10% | HelpMaster vs HappyFox |
| Helpshift | 1025 | 1.09% | HelpMaster vs Helpshift |
| LiveHelpNow | 969 | 1.03% | HelpMaster vs LiveHelpNow |
| GrooveHQ | 761 | 0.81% | HelpMaster vs GrooveHQ |
Popular Comparisons
The top three of HelpMaster’s competitors in the Help Desk And Ticketing category are Gorgias with 17.79%, SherpaDesk with 12.43%, Help Scout with 10.17% market share.
HelpMaster vs Gorgias
HelpMaster vs SherpaDesk
HelpMaster vs Help Scout
HelpMaster vs LiveAgent
HelpMaster vs Zoho Desk
HelpMaster vs Agent.ai
HelpMaster vs ConnectWise
HelpMaster vs osTicket
Around the world in 2026, over 27 companies have started using HelpMaster as Help Desk And Ticketing tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Vodafone | 10,000+ | Newbury | England | United Kingdom | |
| China Construction Bank | 10,000+ | Beijing | Beijing | People's Republic of China | |
| Goodstart Early Learning | 10,000+ | Brisbane | Queensland | Australia | |
| UWL Alumni & Friends Foundation | 10,000+ | La Crosse | Wisconsin | United States | |
| Market Basket | 10,000+ | Tewksbury | Massachusetts | United States | |
| Datacom | 5,000 - 9,999 | Auckland | Auckland | New Zealand | |
| BGC Contracting | 5,000 - 9,999 | Redcliffe | Western Australia | Australia | |
| Babcock & Wilcox | 1,000 - 4,999 | Akron | Ohio | United States | |
| City Of Monash | 1,000 - 4,999 | Wheelers Hill | Victoria | Australia | |
| Coates | 1,000 - 4,999 | Mascot | New South Wales | Australia |
The top three products and services offering customers that use HelpMaster for Help Desk And Ticketing are Maintenance (2), Libraries (2), Unified Communications (2).
Customers
The majority of HelpMaster's customers for the helpdesk-tools category fall in the company size of 100 - 249 employees (6 companies), 500 - 999 employees (6 companies), 1,000 - 4,999 employees (6 companies).
Employee Size
The top three geographies of HelpMaster for helpdesk-tools are the Australia with 16(59.26%), United States with 6(22.22%), New Zealand with 1(3.70%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top HelpMaster competitors?
HelpMaster’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of HelpMaster competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HelpMaster and 40,000 other technologies on the internet. You can also compare HelpMaster and its feature with top competitors here : HelpMaster vs Gorgias HelpMaster vs SherpaDesk HelpMaster vs Help Scout.
What is HelpMaster customer distribution based on company size?
What is HelpMaster market share in the helpdesk-tools?
What are the top countries that use HelpMaster?
What are the top industries that use HelpMaster?
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