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Help Desk Essentials

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Help Desk Essentials is a 2-in-1 combination of help desk and remote support software that allows simplify & automate help desk ticketing process, acc...Read more

Help Desk And Ticketing
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Market Share of Help Desk Essentials

Current Customer(s)

3

Market Share (Est.)

0.00%

Ranking

#110

Top Competitors and Alternatives of Help Desk Essentials

The top three of Help Desk Essentials’s competitors in the Help Desk And Ticketing category are Gorgias with 14.91%, Help Scout with 10.49%, LiveAgent with 9.91% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1146214.91%Help Desk Essentials vs Gorgias
Help Scout806410.49%Help Desk Essentials vs Help Scout
LiveAgent76219.91%Help Desk Essentials vs LiveAgent
SherpaDesk56477.34%Help Desk Essentials vs SherpaDesk
Zoho Desk53316.93%Help Desk Essentials vs Zoho Desk
ConnectWise47966.24%Help Desk Essentials vs ConnectWise
osTicket40925.32%Help Desk Essentials vs osTicket
Spiceworks Help Desk24493.18%Help Desk Essentials vs Spiceworks Help Desk
OTRS23983.12%Help Desk Essentials vs OTRS
Front22312.90%Help Desk Essentials vs Front
Oracle Service Cloud (formerly RightNow)21212.76%Help Desk Essentials vs Oracle Service Cloud (formerly RightNow)
Kayako17442.27%Help Desk Essentials vs Kayako
Chaport Live Chat15622.03%Help Desk Essentials vs Chaport Live Chat
LiveHelpNow12511.63%Help Desk Essentials vs LiveHelpNow
Helpshift11041.44%Help Desk Essentials vs Helpshift
HappyFox10221.33%Help Desk Essentials vs HappyFox
HelpSite8251.07%Help Desk Essentials vs HelpSite
GrooveHQ8151.06%Help Desk Essentials vs GrooveHQ
ManageEngine ServiceDesk Plus7991.04%Help Desk Essentials vs ManageEngine ServiceDesk Plus
SupportSystem7811.02%Help Desk Essentials vs SupportSystem
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Popular Comparisons

Top Competitors and Alternatives of Help Desk Essentials

The top three of Help Desk Essentials’s competitors in the Help Desk And Ticketing category are Gorgias with 14.91%, Help Scout with 10.49%, LiveAgent with 9.91% market share.

Help Desk Essentials vs Gorgias

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Help Desk Essentials vs Help Scout

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Help Desk Essentials vs LiveAgent

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Help Desk Essentials vs SherpaDesk

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Help Desk Essentials vs Zoho Desk

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Help Desk Essentials vs ConnectWise

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Help Desk Essentials vs osTicket

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Help Desk Essentials vs Spiceworks Help Desk

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Customers of Help Desk Essentials

Around the world in 2024, over 3 companies have started using Help Desk Essentials as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
B2B SoftGuide250 - 499CaliforniaUnited States
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TEK - TOOLS, INC20 - 49DallasTexasUnited States
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DNSstuff10 - 19NewburyportMassachusettsUnited States
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Help Desk Essentials Customers by Employee Size

The majority of Help Desk Essentials's customers for the helpdesk-tools category fall in the company size of 10 - 19 employees (1 companies), 250 - 499 employees (1 companies), 20 - 49 employees (1 companies).

Employee Size

Help Desk Essentials Customers by Geography

The top three geographies of Help Desk Essentials for helpdesk-tools are the United States with 3(100.00%) customers respectively.

Customers

Employees of Help Desk Essentials

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Also see other Products/Services by Help Desk Essentials in:

Help Desk And Ticketing
Remote Support

FAQ

Find answers to the most often asked questions by users.

Who are the top Help Desk Essentials competitors?

Help Desk Essentials’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of Help Desk Essentials competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Help Desk Essentials and 40,000 other technologies on the internet. You can also compare Help Desk Essentials and its feature with top competitors here : Help Desk Essentials vs Gorgias Help Desk Essentials vs Help Scout Help Desk Essentials vs LiveAgent.

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What is Help Desk Essentials customer distribution based on company size?

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What is Help Desk Essentials market share in the helpdesk-tools?

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What are the top countries that use Help Desk Essentials?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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