ChatID is a platform that enables chat communication between brands and consumers on the web and mobile devices.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of ChatID’s competitors in the Help Desk And Ticketing category are Gorgias with 17.69%, SherpaDesk with 12.77%, Help Scout with 10.07% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 16535 | 17.69% | ChatID vs Gorgias |
| SherpaDesk | 11940 | 12.77% | ChatID vs SherpaDesk |
| Help Scout | 9411 | 10.07% | ChatID vs Help Scout |
| LiveAgent | 7051 | 7.54% | ChatID vs LiveAgent |
| Zoho Desk | 6120 | 6.55% | ChatID vs Zoho Desk |
| Agent.ai | 5569 | 5.96% | ChatID vs Agent.ai |
| ConnectWise | 4579 | 4.90% | ChatID vs ConnectWise |
| osTicket | 4011 | 4.29% | ChatID vs osTicket |
| OTRS | 2885 | 3.09% | ChatID vs OTRS |
| Front | 2665 | 2.85% | ChatID vs Front |
| Spiceworks Help Desk | 2089 | 2.23% | ChatID vs Spiceworks Help Desk |
| Chaport Live Chat | 2089 | 2.23% | ChatID vs Chaport Live Chat |
| Oracle Service Cloud (formerly RightNow) | 1639 | 1.75% | ChatID vs Oracle Service Cloud (formerly RightNow) |
| Kayako | 1265 | 1.35% | ChatID vs Kayako |
| SupportSystem | 1168 | 1.25% | ChatID vs SupportSystem |
| ManageEngine ServiceDesk Plus | 1063 | 1.14% | ChatID vs ManageEngine ServiceDesk Plus |
| HappyFox | 1020 | 1.09% | ChatID vs HappyFox |
| Helpshift | 1017 | 1.09% | ChatID vs Helpshift |
| LiveHelpNow | 969 | 1.04% | ChatID vs LiveHelpNow |
| GrooveHQ | 751 | 0.80% | ChatID vs GrooveHQ |
Popular Comparisons
The top three of ChatID’s competitors in the Help Desk And Ticketing category are Gorgias with 17.69%, SherpaDesk with 12.77%, Help Scout with 10.07% market share.
ChatID vs Gorgias
ChatID vs SherpaDesk
ChatID vs Help Scout
ChatID vs LiveAgent
ChatID vs Zoho Desk
ChatID vs Agent.ai
ChatID vs ConnectWise
ChatID vs osTicket
Around the world in 2026, over 53 companies have started using ChatID as Help Desk And Ticketing tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Staples Business Division | 10,000+ | Framingham | Massachusetts | United States | |
| Walmart | 10,000+ | Bentonville | Arkansas | United States | |
| Staples | 10,000+ | Framingham | Massachusetts | United States | |
| Avery | 1,000 - 4,999 | Brea | California | United States | |
| Couponcode2019 | 500 - 999 | Los Gatos | California | United States | |
| Moolah | 250 - 499 | Pasadena | California | United States | |
| Forevershoppers | 250 - 499 | Sarasota | Florida | United States | |
| 1Sale.com | 100 - 249 | Miami | Florida | United States | |
| Feit Electric | 100 - 249 | Pico Rivera | California | United States | |
| CouponFollow | 100 - 249 | Madison | New Jersey | United States |
The top three products and services offering customers that use ChatID for Help Desk And Ticketing are Deals (6), Shopping (3), Retail (3).
Customers
The majority of ChatID's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (24 companies), 20 - 49 employees (8 companies), 10 - 19 employees (7 companies).
Employee Size
The top three geographies of ChatID for helpdesk-tools are the United States with 41(77.36%), United Kingdom with 3(5.66%), Estonia with 2(3.77%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top ChatID competitors?
ChatID’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of ChatID competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ChatID and 40,000 other technologies on the internet. You can also compare ChatID and its feature with top competitors here : ChatID vs Gorgias ChatID vs SherpaDesk ChatID vs Help Scout.
What is ChatID customer distribution based on company size?
What is ChatID market share in the helpdesk-tools?
What are the top countries that use ChatID?
What are the top industries that use ChatID?
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