ChatID
ChatID is a platform that enables chat communication between brands and consumers on the web and mobile devices.
Market Share of ChatID
Current Customer(s)
208
Market Share (Est.)
0.28%
Ranking
#41
Top Competitors and Alternatives of ChatID
The top three of ChatID’s competitors in the Help Desk And Ticketing category are Gorgias with 15.94%, Help Scout with 11.15%, LiveAgent with 10.42% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 11636 | 15.94% | ChatID vs Gorgias |
| Help Scout | 8137 | 11.15% | ChatID vs Help Scout |
| LiveAgent | 7609 | 10.42% | ChatID vs LiveAgent |
| SherpaDesk | 5637 | 7.72% | ChatID vs SherpaDesk |
| Zoho Desk | 5243 | 7.18% | ChatID vs Zoho Desk |
| osTicket | 3926 | 5.38% | ChatID vs osTicket |
| ConnectWise | 3765 | 5.16% | ChatID vs ConnectWise |
| Spiceworks Help Desk | 2177 | 2.98% | ChatID vs Spiceworks Help Desk |
| Front | 2113 | 2.89% | ChatID vs Front |
| Oracle Service Cloud (formerly RightNow) | 1993 | 2.73% | ChatID vs Oracle Service Cloud (formerly RightNow) |
| OTRS | 1763 | 2.42% | ChatID vs OTRS |
| Chaport Live Chat | 1566 | 2.15% | ChatID vs Chaport Live Chat |
| LiveHelpNow | 1241 | 1.70% | ChatID vs LiveHelpNow |
| Kayako | 1219 | 1.67% | ChatID vs Kayako |
| Helpshift | 1093 | 1.50% | ChatID vs Helpshift |
| HappyFox | 1016 | 1.39% | ChatID vs HappyFox |
| GrooveHQ | 814 | 1.12% | ChatID vs GrooveHQ |
| HelpSite | 811 | 1.11% | ChatID vs HelpSite |
| SupportSystem | 784 | 1.07% | ChatID vs SupportSystem |
| ManageEngine ServiceDesk Plus | 688 | 0.94% | ChatID vs ManageEngine ServiceDesk Plus |
Popular Comparisons
Top Competitors and Alternatives of ChatID
The top three of ChatID’s competitors in the Help Desk And Ticketing category are Gorgias with 15.94%, Help Scout with 11.15%, LiveAgent with 10.42% market share.
ChatID vs Gorgias
ChatID vs Help Scout
ChatID vs LiveAgent
ChatID vs SherpaDesk
ChatID vs Zoho Desk
ChatID vs osTicket
ChatID vs ConnectWise
ChatID vs Spiceworks Help Desk
Customers of ChatID
Around the world in 2024, over 208 companies have started using ChatID as Help Desk And Ticketing tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Menard, Inc. | 10,000+ | Eau Claire | Wisconsin | United States |     |
| Walmart, Inc. | 10,000+ | Bentonville | Arkansas | United States | |
| Staples, Inc. | 10,000+ | Framingham | Massachusetts | United States | |
| WOLTERS KLUWER FINANCIAL SERVICES BELGIUM | 1,000 - 4,999 | Merelbeke | Flanders | Belgium | |
| Staples Stores | 1,000 - 4,999 | Framingham | Massachusetts | United States | |
| Staples Contract & Commercial LLC | 1,000 - 4,999 | Framingham | Massachusetts | United States | |
| Tenere | 500 - 999 | Hanoi | Ha Noi | Vietnam | |
| Vintage Wine Estates | 500 - 999 | Santa Rosa | California | United States | |
| Gerber Childrenswear | 500 - 999 | Greenville | South Carolina | United States | |
| Dealmoon | 500 - 999 | Richardson | Texas | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
ChatID Customers by Products and Services
The top three products and services offering customers that use ChatID for Help Desk And Ticketing are Deals (9), Coupons (6), Retail (5).
Customers
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ChatID Customers by Employee Size
The majority of ChatID's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (79 companies), 20 - 49 employees (54 companies), 10 - 19 employees (27 companies).
Employee Size
ChatID Customers by Geography
The top three geographies of ChatID for helpdesk-tools are the United States with 174(87.00%), United Kingdom with 9(4.50%), Canada with 6(3.00%) customers respectively.
Customers
Employees of ChatID
Also see other Products/Services by ChatID in:
FAQ
Find answers to the most often asked questions by users.
Who are the top ChatID competitors?
ChatID’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of ChatID competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ChatID and 40,000 other technologies on the internet. You can also compare ChatID and its feature with top competitors here : ChatID vs Gorgias ChatID vs Help Scout ChatID vs LiveAgent.
What is ChatID customer distribution based on company size?
What is ChatID market share in the helpdesk-tools?
What are the top countries that use ChatID?
What are the top industries that use ChatID?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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