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Gainsight

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Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upse...Read more

Customer Engagement
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Market Share of Gainsight

Current Customer(s)

1411

Market Share (Est.)

0.39%

Ranking

#32

Top Competitors and Alternatives of Gainsight

The top three of Gainsight’s competitors in the Customer Engagement category are Intercom with 19.73%, LiveChat with 9.41%, Zoho SalesIQ with 8.40% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Intercom7112719.73%Gainsight vs Intercom
LiveChat339069.41%Gainsight vs LiveChat
Zoho SalesIQ302948.40%Gainsight vs Zoho SalesIQ
Yotpo240946.68%Gainsight vs Yotpo
Smile.io for Shopify215355.97%Gainsight vs Smile.io for Shopify
Zoho CRM206255.72%Gainsight vs Zoho CRM
Salesforce Service Cloud150624.18%Gainsight vs Salesforce Service Cloud
Pendo150554.18%Gainsight vs Pendo
Sumo146974.08%Gainsight vs Sumo
Salesforce Commerce Cloud144494.01%Gainsight vs Salesforce Commerce Cloud
Pipedrive142873.96%Gainsight vs Pipedrive
LivePerson59961.66%Gainsight vs LivePerson
Feefo56911.58%Gainsight vs Feefo
Zoho Desk53841.49%Gainsight vs Zoho Desk
Survicate44371.23%Gainsight vs Survicate
Salesforce Engage41981.16%Gainsight vs Salesforce Engage
UserVoice38471.07%Gainsight vs UserVoice
Five934280.95%Gainsight vs Five9
WalkMe33670.93%Gainsight vs WalkMe
Genesys PureCloud30840.86%Gainsight vs Genesys PureCloud
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Popular Comparisons

Top Competitors and Alternatives of Gainsight

The top three of Gainsight’s competitors in the Customer Engagement category are Intercom with 19.73%, LiveChat with 9.41%, Zoho SalesIQ with 8.40% market share.

Gainsight vs Intercom

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Gainsight vs LiveChat

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Gainsight vs Zoho SalesIQ

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Gainsight vs Yotpo

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Gainsight vs Smile.io for Shopify

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Gainsight vs Zoho CRM

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Gainsight vs Salesforce Service Cloud

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Gainsight vs Pendo

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Customers of Gainsight

Around the world in 2024, over 1410 companies have started using Gainsight as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Nuance Communications, Inc.10,000+BurlingtonMassachusettsUnited States
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Deloitte Digital10,000+New York CityNew YorkUnited States
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Uber Technologies, Inc.10,000+San FranciscoCaliforniaUnited States
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NetApp, Inc.10,000+SunnyvaleCaliforniaUnited States
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Salesforce10,000+San FranciscoCaliforniaUnited States
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LinkedIn10,000+SunnyvaleCaliforniaUnited States
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General Electric Company10,000+BostonMassachusettsUnited States
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International Business Machines Corporation (IBM)10,000+ArmonkNew YorkUnited States
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Mphasis10,000+BengaluruKarnatakaIndia
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Hitachi Vantara10,000+Santa ClaraCaliforniaUnited States
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Gainsight Customers by Products and Services

The top three products and services offering customers that use Gainsight for Customer Engagement are Saas (92), Analytics (73), Machine Learning (47).

Customers

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Gainsight Customers by Employee Size

The majority of Gainsight's customers for the customer-engagement category fall in the company size of 100 - 249 employees (328 companies), 1,000 - 4,999 employees (250 companies), 250 - 499 employees (179 companies).

Employee Size

Gainsight Customers by Geography

The top three geographies of Gainsight for customer-engagement are the United States with 1103(82.50%), United Kingdom with 72(5.39%), Canada with 60(4.49%) customers respectively.

Customers

Employees of Gainsight

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Also see other Products/Services by Gainsight in:

Big Data
Predictive Analytics
Analytics
Customer Success
Data Analytics

FAQ

Find answers to the most often asked questions by users.

Who are the top Gainsight competitors?

Gainsight’s Top competitors in the customer-engagement category are Intercom, LiveChat, Zoho SalesIQ. You can view a full list of Gainsight competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gainsight and 40,000 other technologies on the internet. You can also compare Gainsight and its feature with top competitors here : Gainsight vs Intercom Gainsight vs LiveChat Gainsight vs Zoho SalesIQ.

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What is Gainsight customer distribution based on company size?

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What is Gainsight market share in the customer-engagement?

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What are the top countries that use Gainsight?

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What are the top industries that use Gainsight?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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