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Gainsight

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Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upse...Read more

Customer Engagement
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Market Share of Gainsight

Current Customer(s)

1183

Market Share (Est.)

0.13%

Ranking

#38

Top Competitors and Alternatives of Gainsight

The top three of Gainsight’s competitors in the Customer Engagement category are CINNOX with 56.41%, Intercom with 14.34%, LiveChat with 3.54% market share.

TechnologyDomainsMarket Share (Est.)Versus page
CINNOX53250156.41%Gainsight vs CINNOX
Intercom13531614.34%Gainsight vs Intercom
LiveChat333883.54%Gainsight vs LiveChat
Zoho SalesIQ328253.48%Gainsight vs Zoho SalesIQ
Yotpo237822.52%Gainsight vs Yotpo
Zoho CRM196922.09%Gainsight vs Zoho CRM
Pendo167821.78%Gainsight vs Pendo
Smile.io for Shopify166161.76%Gainsight vs Smile.io for Shopify
Pipedrive145051.54%Gainsight vs Pipedrive
Sumo140221.49%Gainsight vs Sumo
Salesforce Commerce Cloud127001.35%Gainsight vs Salesforce Commerce Cloud
Salesforce Service Cloud94581.00%Gainsight vs Salesforce Service Cloud
Feefo58970.62%Gainsight vs Feefo
WalkMe56140.59%Gainsight vs WalkMe
Zoho Desk51890.55%Gainsight vs Zoho Desk
LivePerson42420.45%Gainsight vs LivePerson
UserVoice36500.39%Gainsight vs UserVoice
Genesys PureCloud29210.31%Gainsight vs Genesys PureCloud
Salesforce Engage28740.30%Gainsight vs Salesforce Engage
Five927650.29%Gainsight vs Five9
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Popular Comparisons

Top Competitors and Alternatives of Gainsight

The top three of Gainsight’s competitors in the Customer Engagement category are CINNOX with 56.41%, Intercom with 14.34%, LiveChat with 3.54% market share.

Gainsight vs CINNOX

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Gainsight vs Intercom

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Gainsight vs LiveChat

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Gainsight vs Zoho SalesIQ

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Gainsight vs Yotpo

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Gainsight vs Zoho CRM

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Gainsight vs Pendo

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Gainsight vs Smile.io for Shopify

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Customers of Gainsight

Around the world in 2025, over 1183 companies have started using Gainsight as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Poly10,000+Palo AltoCaliforniaUnited States
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Intuit10,000+Mountain ViewCaliforniaUnited States
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Broadcom10,000+San JoseCaliforniaUnited States
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Deloitte Digital10,000+New York CityNew YorkUnited States
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Uber10,000+San FranciscoCaliforniaUnited States
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Bain Capital10,000+BostonMassachusettsUnited States
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McAfee10,000+Santa ClaraCaliforniaUnited States
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Palo Alto Networks10,000+Santa ClaraCaliforniaUnited States
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AVEVA10,000+CambridgeEnglandUnited Kingdom
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Kantar10,000+LondonEnglandUnited Kingdom
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Gainsight Customers by Products and Services

The top three products and services offering customers that use Gainsight for Customer Engagement are Saas (65), Analytics (61), Artificial Intelligence (35).

Customers

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Gainsight Customers by Employee Size

The majority of Gainsight's customers for the customer-engagement category fall in the company size of 1,000 - 4,999 employees (263 companies), 100 - 249 employees (205 companies), 250 - 499 employees (191 companies).

Employee Size

Gainsight Customers by Geography

The top three geographies of Gainsight for customer-engagement are the United States with 929(82.36%), United Kingdom with 62(5.50%), Canada with 47(4.17%) customers respectively.

Customers

Employees of Gainsight

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Also see other Products/Services by Gainsight in:

Customer Success
Predictive Analytics
Big Data
Analytics
Data Analytics

FAQ

Find answers to the most often asked questions by users.

Who are the top Gainsight competitors?

Gainsight’s Top competitors in the customer-engagement category are CINNOX, Intercom, LiveChat. You can view a full list of Gainsight competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gainsight and 40,000 other technologies on the internet. You can also compare Gainsight and its feature with top competitors here : Gainsight vs CINNOX Gainsight vs Intercom Gainsight vs LiveChat.

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What is Gainsight customer distribution based on company size?

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What is Gainsight market share in the customer-engagement?

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What are the top countries that use Gainsight?

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What are the top industries that use Gainsight?

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