Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upse...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Gainsight’s competitors in the Customer Engagement category are CINNOX with 56.41%, Intercom with 14.34%, LiveChat with 3.54% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
CINNOX | 532501 | 56.41% | Gainsight vs CINNOX |
Intercom | 135316 | 14.34% | Gainsight vs Intercom |
LiveChat | 33388 | 3.54% | Gainsight vs LiveChat |
Zoho SalesIQ | 32825 | 3.48% | Gainsight vs Zoho SalesIQ |
Yotpo | 23782 | 2.52% | Gainsight vs Yotpo |
Zoho CRM | 19692 | 2.09% | Gainsight vs Zoho CRM |
Pendo | 16782 | 1.78% | Gainsight vs Pendo |
Smile.io for Shopify | 16616 | 1.76% | Gainsight vs Smile.io for Shopify |
Pipedrive | 14505 | 1.54% | Gainsight vs Pipedrive |
Sumo | 14022 | 1.49% | Gainsight vs Sumo |
Salesforce Commerce Cloud | 12700 | 1.35% | Gainsight vs Salesforce Commerce Cloud |
Salesforce Service Cloud | 9458 | 1.00% | Gainsight vs Salesforce Service Cloud |
Feefo | 5897 | 0.62% | Gainsight vs Feefo |
WalkMe | 5614 | 0.59% | Gainsight vs WalkMe |
Zoho Desk | 5189 | 0.55% | Gainsight vs Zoho Desk |
LivePerson | 4242 | 0.45% | Gainsight vs LivePerson |
UserVoice | 3650 | 0.39% | Gainsight vs UserVoice |
Genesys PureCloud | 2921 | 0.31% | Gainsight vs Genesys PureCloud |
Salesforce Engage | 2874 | 0.30% | Gainsight vs Salesforce Engage |
Five9 | 2765 | 0.29% | Gainsight vs Five9 |
Popular Comparisons
The top three of Gainsight’s competitors in the Customer Engagement category are CINNOX with 56.41%, Intercom with 14.34%, LiveChat with 3.54% market share.
Gainsight vs CINNOX
Gainsight vs Intercom
Gainsight vs LiveChat
Gainsight vs Zoho SalesIQ
Gainsight vs Yotpo
Gainsight vs Zoho CRM
Gainsight vs Pendo
Gainsight vs Smile.io for Shopify
Around the world in 2025, over 1183 companies have started using Gainsight as Customer Engagement tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Poly | 10,000+ | Palo Alto | California | United States | |
Intuit | 10,000+ | Mountain View | California | United States | |
Broadcom | 10,000+ | San Jose | California | United States | |
Deloitte Digital | 10,000+ | New York City | New York | United States | |
Uber | 10,000+ | San Francisco | California | United States | |
Bain Capital | 10,000+ | Boston | Massachusetts | United States | |
McAfee | 10,000+ | Santa Clara | California | United States | |
Palo Alto Networks | 10,000+ | Santa Clara | California | United States | |
AVEVA | 10,000+ | Cambridge | England | United Kingdom | |
Kantar | 10,000+ | London | England | United Kingdom |
The top three products and services offering customers that use Gainsight for Customer Engagement are Saas (65), Analytics (61), Artificial Intelligence (35).
Customers
The majority of Gainsight's customers for the customer-engagement category fall in the company size of 1,000 - 4,999 employees (263 companies), 100 - 249 employees (205 companies), 250 - 499 employees (191 companies).
Employee Size
The top three geographies of Gainsight for customer-engagement are the United States with 929(82.36%), United Kingdom with 62(5.50%), Canada with 47(4.17%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Gainsight competitors?
Gainsight’s Top competitors in the customer-engagement category are CINNOX, Intercom, LiveChat. You can view a full list of Gainsight competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gainsight and 40,000 other technologies on the internet. You can also compare Gainsight and its feature with top competitors here : Gainsight vs CINNOX Gainsight vs Intercom Gainsight vs LiveChat.
What is Gainsight customer distribution based on company size?
What is Gainsight market share in the customer-engagement?
What are the top countries that use Gainsight?
What are the top industries that use Gainsight?
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