Gainsight
Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upse...Read more
Market Share of Gainsight
Current Customer(s)
1149
Market Share (Est.)
0.12%
Ranking
#39
Top Competitors and Alternatives of Gainsight
The top three of Gainsight’s competitors in the Customer Engagement category are CINNOX with 56.46%, Intercom with 14.32%, LiveChat with 3.54% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| CINNOX | 531873 | 56.46% | Gainsight vs CINNOX |
| Intercom | 134900 | 14.32% | Gainsight vs Intercom |
| LiveChat | 33313 | 3.54% | Gainsight vs LiveChat |
| Zoho SalesIQ | 32804 | 3.48% | Gainsight vs Zoho SalesIQ |
| Yotpo | 23747 | 2.52% | Gainsight vs Yotpo |
| Zoho CRM | 19586 | 2.08% | Gainsight vs Zoho CRM |
| Pendo | 16748 | 1.78% | Gainsight vs Pendo |
| Smile.io for Shopify | 16606 | 1.76% | Gainsight vs Smile.io for Shopify |
| Pipedrive | 14353 | 1.52% | Gainsight vs Pipedrive |
| Sumo | 14007 | 1.49% | Gainsight vs Sumo |
| Salesforce Commerce Cloud | 12583 | 1.34% | Gainsight vs Salesforce Commerce Cloud |
| Salesforce Service Cloud | 9090 | 0.96% | Gainsight vs Salesforce Service Cloud |
| Feefo | 5900 | 0.63% | Gainsight vs Feefo |
| WalkMe | 5587 | 0.59% | Gainsight vs WalkMe |
| Zoho Desk | 5179 | 0.55% | Gainsight vs Zoho Desk |
| LivePerson | 4240 | 0.45% | Gainsight vs LivePerson |
| UserVoice | 3649 | 0.39% | Gainsight vs UserVoice |
| Salesforce Engage | 2863 | 0.30% | Gainsight vs Salesforce Engage |
| Genesys PureCloud | 2842 | 0.30% | Gainsight vs Genesys PureCloud |
| Five9 | 2734 | 0.29% | Gainsight vs Five9 |
Popular Comparisons
Top Competitors and Alternatives of Gainsight
The top three of Gainsight’s competitors in the Customer Engagement category are CINNOX with 56.46%, Intercom with 14.32%, LiveChat with 3.54% market share.
Gainsight vs CINNOX
Gainsight vs Intercom
Gainsight vs LiveChat
Gainsight vs Zoho SalesIQ
Gainsight vs Yotpo
Gainsight vs Zoho CRM
Gainsight vs Pendo
Gainsight vs Smile.io for Shopify
Customers of Gainsight
Around the world in 2025, over 1149 companies have started using Gainsight as Customer Engagement tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Loyola Medicine | 10,000+ | Maywood | Illinois | United States |     |
| Cisco | 10,000+ | San Jose | California | United States | |
| ADP | 10,000+ | Roseland | New Jersey | United States | |
| Dell | 10,000+ | Round Rock | Texas | United States | |
| MercyOne | 10,000+ | Des Moines | Iowa | United States | |
| Trinity Health | 10,000+ | Livonia | Michigan | United States | |
| IBM | 10,000+ | Armonk | New York | United States | |
| St. Peter's Health Partners | 10,000+ | Albany | New York | United States | |
| Wakemed | 10,000+ | Raleigh | North Carolina | United States | |
| VMware | 10,000+ | Palo Alto | California | United States | |
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Gainsight Customers by Products and Services
The top three products and services offering customers that use Gainsight for Customer Engagement are Saas (64), Analytics (60), Artificial Intelligence (36).
Customers
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Gainsight Customers by Employee Size
The majority of Gainsight's customers for the customer-engagement category fall in the company size of 1,000 - 4,999 employees (255 companies), 100 - 249 employees (196 companies), 250 - 499 employees (185 companies).
Employee Size
Gainsight Customers by Geography
The top three geographies of Gainsight for customer-engagement are the United States with 904(82.11%), United Kingdom with 64(5.81%), Canada with 48(4.36%) customers respectively.
Customers
Employees of Gainsight
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FAQ
Find answers to the most often asked questions by users.
Who are the top Gainsight competitors?
Gainsight’s Top competitors in the customer-engagement category are CINNOX, Intercom, LiveChat. You can view a full list of Gainsight competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gainsight and 40,000 other technologies on the internet. You can also compare Gainsight and its feature with top competitors here : Gainsight vs CINNOX Gainsight vs Intercom Gainsight vs LiveChat.
What is Gainsight customer distribution based on company size?
What is Gainsight market share in the customer-engagement?
What are the top countries that use Gainsight?
What are the top industries that use Gainsight?
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