Question 1

What are the different markets in which
        Zoho CRM and
        Gainsight compete against each other?

Accepted Answer

Zoho CRM and
        Gainsight compete against each other in
        the Customer Engagement, Predictive Analytics, Sales Forecasting, Analytics, Big Data.

Question 2

How does the market share of
        Zoho CRM
        and Gainsight compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho CRM has a
        2.08%
        market share in comparison to
        Gainsight’s
        0.12%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Gainsight holds the
        39th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        Gainsight in the
        Customer Engagement segment?

Accepted Answer

Zoho CRM has
        19,586 customers and
        Gainsight has
        1,149 customers in the
        Customer Engagement
        segment. Zoho CRM has
        18437 more customers than
        Gainsight in this category.

Question 4

What are the countries in which
        Zoho CRM and
        Gainsight has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
Gainsight has more customers in United States, United Kingdom and Canada.

Zoho CRM Vs Gainsight : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and Gainsight

Comparing the market share of Zoho CRM and Gainsight

Compare Zoho CRM vs Gainsight customers by geography

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