Question 1

What are the different markets in which
        Sumo and
        Gainsight compete against each other?

Accepted Answer

Sumo and
        Gainsight compete against each other in
        the Customer Engagement, Analytics, Big Data, Customer Satisfaction Ratings, Customer Success.

Question 2

How does the market share of
        Sumo
        and Gainsight compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Sumo has a
        1.49%
        market share in comparison to
        Gainsight’s
        0.12%.
        Since it has a better market share coverage,
        Sumo holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Gainsight holds the
        39th spot.

Question 3

How many customers are acquired by
        Sumo and
        Gainsight in the
        Customer Engagement segment?

Accepted Answer

Sumo has
        14,007 customers and
        Gainsight has
        1,149 customers in the
        Customer Engagement
        segment. Sumo has
        12858 more customers than
        Gainsight in this category.

Question 4

What are the countries in which
        Sumo and
        Gainsight has more customers?

Accepted Answer

Sumo has more customers in United States, United Kingdom and Australia.
Gainsight has more customers in United States, United Kingdom and Canada.

Sumo Vs Gainsight : In-Depth Comparison

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Comparing the customer bases of Sumo and Gainsight

Comparing the market share of Sumo and Gainsight

Compare Sumo vs Gainsight customers by geography

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