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Parature

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Parature, Inc. is the cloud-based customer service software solution for customer service representatives.

Helpdesk Tools
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Market Share of Parature

Current Customer(s)

211

Market Share (Est.)

0.23%

Ranking

#38

Top Competitors and Alternatives of Parature

The top three of Parature’s competitors in the Helpdesk Tools category are Gorgias with 17.35%, SherpaDesk with 12.51%, Help Scout with 12.33% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1618017.35%Parature vs Gorgias
SherpaDesk1166912.51%Parature vs SherpaDesk
Help Scout1149712.33%Parature vs Help Scout
Zoho Desk60166.45%Parature vs Zoho Desk
LiveAgent59676.40%Parature vs LiveAgent
Agent.ai56886.10%Parature vs Agent.ai
ConnectWise46755.01%Parature vs ConnectWise
osTicket38124.09%Parature vs osTicket
OTRS28873.10%Parature vs OTRS
Front28313.04%Parature vs Front
Spiceworks Help Desk19632.10%Parature vs Spiceworks Help Desk
Chaport Live Chat17601.89%Parature vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)14391.54%Parature vs Oracle Service Cloud (formerly RightNow)
Kayako12401.33%Parature vs Kayako
SupportSystem11491.23%Parature vs SupportSystem
ManageEngine ServiceDesk Plus10881.17%Parature vs ManageEngine ServiceDesk Plus
HappyFox9701.04%Parature vs HappyFox
Helpshift9601.03%Parature vs Helpshift
LiveHelpNow8770.94%Parature vs LiveHelpNow
HelpSite6860.74%Parature vs HelpSite
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Popular Comparisons

Top Competitors and Alternatives of Parature

The top three of Parature’s competitors in the Helpdesk Tools category are Gorgias with 17.35%, SherpaDesk with 12.51%, Help Scout with 12.33% market share.

Parature vs Gorgias

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Parature vs SherpaDesk

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Parature vs Help Scout

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Parature vs Zoho Desk

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Parature vs LiveAgent

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Parature vs Agent.ai

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Parature vs ConnectWise

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Parature vs osTicket

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Customers of Parature

Around the world in 2026, over 208 companies have started using Parature as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
NVIDIA10,000+Santa ClaraCaliforniaUnited States
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Hexagon AB10,000+StockholmStockholmSweden
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Foundever10,000+LuxembourgLuxembourgLuxembourg
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Microsoft10,000+RedmondWashingtonUnited States
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Tata Consultancy Services10,000+MumbaiMaharashtraIndia
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Miami Dade College10,000+MiamiFloridaUnited States
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The Wharton School10,000+PhiladelphiaPennsylvaniaUnited States
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GlobalLogic10,000+Santa ClaraCaliforniaUnited States
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Cornerstone OnDemand10,000+Santa MonicaCaliforniaUnited States
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Autodesk10,000+San FranciscoCaliforniaUnited States
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Parature Customers by Products and Services

The top three products and services offering customers that use Parature for Helpdesk Tools are Online Learning (16), Continuing Education (14), Consulting (13).

Customers

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Parature Customers by Employee Size

The majority of Parature's customers for the helpdesk-tools category fall in the company size of 10,000+ employees (53 companies), 1,000 - 4,999 employees (43 companies), 100 - 249 employees (22 companies).

Employee Size

Parature Customers by Geography

The top three geographies of Parature for helpdesk-tools are the United States with 162(81.41%), United Kingdom with 13(6.53%), India with 8(4.02%) customers respectively.

Customers

Employees of Parature

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Also see other Products/Services by Parature in:

Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Parature competitors?

Parature’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of Parature competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Parature and 40,000 other technologies on the internet. You can also compare Parature and its feature with top competitors here : Parature vs Gorgias Parature vs SherpaDesk Parature vs Help Scout.

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What is Parature customer distribution based on company size?

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What is Parature market share in the helpdesk-tools?

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What are the top countries that use Parature?

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What are the top industries that use Parature?

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