Parature
Parature, Inc. is the cloud-based customer service software solution for customer service representatives.
Market Share of Parature
Current Customer(s)
334
Market Share (Est.)
0.31%
Ranking
#38
Top Competitors and Alternatives of Parature
The top three of Parature’s competitors in the Helpdesk Tools category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 15063 | 14.04% | Parature vs Gorgias |
| Help Scout | 11525 | 10.75% | Parature vs Help Scout |
| SherpaDesk | 11391 | 10.62% | Parature vs SherpaDesk |
| ConnectWise | 8013 | 7.47% | Parature vs ConnectWise |
| Zoho Desk | 7296 | 6.80% | Parature vs Zoho Desk |
| LiveAgent | 6018 | 5.61% | Parature vs LiveAgent |
| Agent.ai | 5458 | 5.09% | Parature vs Agent.ai |
| OTRS | 4918 | 4.59% | Parature vs OTRS |
| osTicket | 4338 | 4.04% | Parature vs osTicket |
| Front | 3306 | 3.08% | Parature vs Front |
| Spiceworks Help Desk | 2931 | 2.73% | Parature vs Spiceworks Help Desk |
| ManageEngine ServiceDesk Plus | 2170 | 2.02% | Parature vs ManageEngine ServiceDesk Plus |
| Kayako | 1785 | 1.66% | Parature vs Kayako |
| Oracle Service Cloud (formerly RightNow) | 1775 | 1.65% | Parature vs Oracle Service Cloud (formerly RightNow) |
| TeamSupport | 1769 | 1.65% | Parature vs TeamSupport |
| Chaport Live Chat | 1720 | 1.60% | Parature vs Chaport Live Chat |
| SupportSystem | 1131 | 1.05% | Parature vs SupportSystem |
| HappyFox | 1089 | 1.02% | Parature vs HappyFox |
| Helpshift | 1029 | 0.96% | Parature vs Helpshift |
| Web Help Desk | 968 | 0.90% | Parature vs Web Help Desk |
Popular Comparisons
Top Competitors and Alternatives of Parature
The top three of Parature’s competitors in the Helpdesk Tools category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.
Parature vs Gorgias
Parature vs Help Scout
Parature vs SherpaDesk
Parature vs ConnectWise
Parature vs Zoho Desk
Parature vs LiveAgent
Parature vs Agent.ai
Parature vs OTRS
Customers of Parature
Around the world in 2026, over 331 companies have started using Parature as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| NTT | 10,000+ | Tokyo | Tokyo | Japan |     |
| Arizona State University | 10,000+ | Tempe | Arizona | United States | |
| Avanade | 10,000+ | Seattle | Washington | United States | |
| Randstad | 10,000+ | Diemen | North Holland | Netherlands | |
| Serco | 10,000+ | Hook | England | United Kingdom | |
| IBM | 10,000+ | Armonk | New York | United States | |
| Capita | 10,000+ | London | England | United Kingdom | |
| University Of Maryland | 10,000+ | College Park | Maryland | United States | |
| Indiana University | 10,000+ | Bloomington | Indiana | United States | |
| Elsevier | 10,000+ | New York City | New York | United States | |
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Parature Customers by Products and Services
The top three products and services offering customers that use Parature for Helpdesk Tools are Online Learning (26), Continuing Education (23), Higher Education (20).
Customers
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Parature Customers by Employee Size
The majority of Parature's customers for the helpdesk-tools category fall in the company size of 10,000+ employees (71 companies), 1,000 - 4,999 employees (69 companies), 100 - 249 employees (39 companies).
Employee Size
Parature Customers by Geography
The top three geographies of Parature for helpdesk-tools are the United States with 255(80.70%), United Kingdom with 20(6.33%), Canada with 12(3.80%) customers respectively.
Customers
Employees of Parature
Also see other Products/Services by Parature in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Parature competitors?
Parature’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of Parature competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Parature and 40,000 other technologies on the internet. You can also compare Parature and its feature with top competitors here : Parature vs Gorgias Parature vs Help Scout Parature vs SherpaDesk.
What is Parature customer distribution based on company size?
What is Parature market share in the helpdesk-tools?
What are the top countries that use Parature?
What are the top industries that use Parature?
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