HarePoint offers web analytics and helpdesk solutions for SharePoint.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of HarePoint’s competitors in the Help Desk And Ticketing category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 15063 | 14.04% | HarePoint vs Gorgias |
| Help Scout | 11525 | 10.75% | HarePoint vs Help Scout |
| SherpaDesk | 11391 | 10.62% | HarePoint vs SherpaDesk |
| ConnectWise | 8013 | 7.47% | HarePoint vs ConnectWise |
| Zoho Desk | 7296 | 6.80% | HarePoint vs Zoho Desk |
| LiveAgent | 6018 | 5.61% | HarePoint vs LiveAgent |
| Agent.ai | 5458 | 5.09% | HarePoint vs Agent.ai |
| OTRS | 4918 | 4.59% | HarePoint vs OTRS |
| osTicket | 4338 | 4.04% | HarePoint vs osTicket |
| Front | 3306 | 3.08% | HarePoint vs Front |
| Spiceworks Help Desk | 2931 | 2.73% | HarePoint vs Spiceworks Help Desk |
| ManageEngine ServiceDesk Plus | 2170 | 2.02% | HarePoint vs ManageEngine ServiceDesk Plus |
| Kayako | 1785 | 1.66% | HarePoint vs Kayako |
| Oracle Service Cloud (formerly RightNow) | 1775 | 1.65% | HarePoint vs Oracle Service Cloud (formerly RightNow) |
| TeamSupport | 1769 | 1.65% | HarePoint vs TeamSupport |
| Chaport Live Chat | 1720 | 1.60% | HarePoint vs Chaport Live Chat |
| SupportSystem | 1131 | 1.05% | HarePoint vs SupportSystem |
| HappyFox | 1089 | 1.02% | HarePoint vs HappyFox |
| Helpshift | 1029 | 0.96% | HarePoint vs Helpshift |
| Web Help Desk | 968 | 0.90% | HarePoint vs Web Help Desk |
Popular Comparisons
The top three of HarePoint’s competitors in the Help Desk And Ticketing category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.
HarePoint vs Gorgias
HarePoint vs Help Scout
HarePoint vs SherpaDesk
HarePoint vs ConnectWise
HarePoint vs Zoho Desk
HarePoint vs LiveAgent
HarePoint vs Agent.ai
HarePoint vs OTRS
Around the world in 2026, over 83 companies have started using HarePoint as Help Desk And Ticketing tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Alcoa | 10,000+ | Pittsburgh | Pennsylvania | United States | |
| RTX Corporation | 10,000+ | Arlington | Virginia | United States | |
| SAIC | 10,000+ | Reston | Virginia | United States | |
| ABB E-Mobility | 10,000+ | Zurich | Zurich | Switzerland | |
| AIG | 10,000+ | New York City | New York | United States | |
| Dairy Farmers Of America | 10,000+ | Kansas City | Kansas | United States | |
| E.ON | 10,000+ | Essen | North Rhine-Westphalia | Germany | |
| BNP Paribas SA | 10,000+ | Paris | Ile-de-France | France | |
| United States Navy | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| PwC | 10,000+ | London | England | United Kingdom |
The top three products and services offering customers that use HarePoint for Help Desk And Ticketing are Project Management (4), Risk Management (3), Digital Transformation (3).
Customers
The majority of HarePoint's customers for the helpdesk-tools category fall in the company size of 10,000+ employees (32 companies), 1,000 - 4,999 employees (21 companies), 5,000 - 9,999 employees (8 companies).
Employee Size
The top three geographies of HarePoint for helpdesk-tools are the United States with 45(61.64%), Canada with 7(9.59%), Germany with 4(5.48%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top HarePoint competitors?
HarePoint’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of HarePoint competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HarePoint and 40,000 other technologies on the internet. You can also compare HarePoint and its feature with top competitors here : HarePoint vs Gorgias HarePoint vs Help Scout HarePoint vs SherpaDesk.
What is HarePoint customer distribution based on company size?
What is HarePoint market share in the helpdesk-tools?
What are the top countries that use HarePoint?
What are the top industries that use HarePoint?
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