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HarePoint

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HarePoint offers web analytics and helpdesk solutions for SharePoint.

Help Desk And Ticketing
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Market Share of HarePoint

Current Customer(s)

86

Market Share (Est.)

0.08%

Ranking

#49

Top Competitors and Alternatives of HarePoint

The top three of HarePoint’s competitors in the Help Desk And Ticketing category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1506314.04%HarePoint vs Gorgias
Help Scout1152510.75%HarePoint vs Help Scout
SherpaDesk1139110.62%HarePoint vs SherpaDesk
ConnectWise80137.47%HarePoint vs ConnectWise
Zoho Desk72966.80%HarePoint vs Zoho Desk
LiveAgent60185.61%HarePoint vs LiveAgent
Agent.ai54585.09%HarePoint vs Agent.ai
OTRS49184.59%HarePoint vs OTRS
osTicket43384.04%HarePoint vs osTicket
Front33063.08%HarePoint vs Front
Spiceworks Help Desk29312.73%HarePoint vs Spiceworks Help Desk
ManageEngine ServiceDesk Plus21702.02%HarePoint vs ManageEngine ServiceDesk Plus
Kayako17851.66%HarePoint vs Kayako
Oracle Service Cloud (formerly RightNow)17751.65%HarePoint vs Oracle Service Cloud (formerly RightNow)
TeamSupport17691.65%HarePoint vs TeamSupport
Chaport Live Chat17201.60%HarePoint vs Chaport Live Chat
SupportSystem11311.05%HarePoint vs SupportSystem
HappyFox10891.02%HarePoint vs HappyFox
Helpshift10290.96%HarePoint vs Helpshift
Web Help Desk9680.90%HarePoint vs Web Help Desk
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Popular Comparisons

Top Competitors and Alternatives of HarePoint

The top three of HarePoint’s competitors in the Help Desk And Ticketing category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.

HarePoint vs Gorgias

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HarePoint vs Help Scout

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HarePoint vs SherpaDesk

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HarePoint vs ConnectWise

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HarePoint vs Zoho Desk

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HarePoint vs LiveAgent

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HarePoint vs Agent.ai

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HarePoint vs OTRS

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Customers of HarePoint

Around the world in 2026, over 83 companies have started using HarePoint as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Alcoa10,000+PittsburghPennsylvaniaUnited States
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RTX Corporation10,000+ArlingtonVirginiaUnited States
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SAIC10,000+RestonVirginiaUnited States
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ABB E-Mobility10,000+ZurichZurichSwitzerland
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AIG10,000+New York CityNew YorkUnited States
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Dairy Farmers Of America10,000+Kansas CityKansasUnited States
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E.ON10,000+EssenNorth Rhine-WestphaliaGermany
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BNP Paribas SA10,000+ParisIle-de-FranceFrance
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United States Navy10,000+Washington, D.C.Washington, D.C.United States
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PwC10,000+LondonEnglandUnited Kingdom
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HarePoint Customers by Products and Services

The top three products and services offering customers that use HarePoint for Help Desk And Ticketing are Project Management (4), Risk Management (3), Digital Transformation (3).

Customers

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HarePoint Customers by Employee Size

The majority of HarePoint's customers for the helpdesk-tools category fall in the company size of 10,000+ employees (32 companies), 1,000 - 4,999 employees (21 companies), 5,000 - 9,999 employees (8 companies).

Employee Size

HarePoint Customers by Geography

The top three geographies of HarePoint for helpdesk-tools are the United States with 45(61.64%), Canada with 7(9.59%), Germany with 4(5.48%) customers respectively.

Customers

Employees of HarePoint

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Also see other Products/Services by HarePoint in:

Web Analytics
Help Desk And Ticketing

FAQ

Find answers to the most often asked questions by users.

Who are the top HarePoint competitors?

HarePoint’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of HarePoint competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HarePoint and 40,000 other technologies on the internet. You can also compare HarePoint and its feature with top competitors here : HarePoint vs Gorgias HarePoint vs Help Scout HarePoint vs SherpaDesk.

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What is HarePoint customer distribution based on company size?

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What is HarePoint market share in the helpdesk-tools?

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What are the top countries that use HarePoint?

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What are the top industries that use HarePoint?

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