HarePoint
HarePoint offers web analytics and helpdesk solutions for SharePoint.
Market Share of HarePoint
Current Customer(s)
64
Market Share (Est.)
0.07%
Ranking
#54
Top Competitors and Alternatives of HarePoint
The top three of HarePoint’s competitors in the Help Desk And Ticketing category are Gorgias with 15.65%, SherpaDesk with 13.62%, Help Scout with 9.35% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 14356 | 15.65% | HarePoint vs Gorgias |
| SherpaDesk | 12498 | 13.62% | HarePoint vs SherpaDesk |
| Help Scout | 8584 | 9.35% | HarePoint vs Help Scout |
| LiveAgent | 6918 | 7.54% | HarePoint vs LiveAgent |
| Zoho Desk | 6045 | 6.59% | HarePoint vs Zoho Desk |
| ConnectWise | 5359 | 5.84% | HarePoint vs ConnectWise |
| osTicket | 4122 | 4.49% | HarePoint vs osTicket |
| OTRS | 3537 | 3.85% | HarePoint vs OTRS |
| Spiceworks Help Desk | 2562 | 2.79% | HarePoint vs Spiceworks Help Desk |
| Front | 2515 | 2.74% | HarePoint vs Front |
| Agent.ai | 2226 | 2.43% | HarePoint vs Agent.ai |
| Chaport Live Chat | 1855 | 2.02% | HarePoint vs Chaport Live Chat |
| Oracle Service Cloud (formerly RightNow) | 1788 | 1.95% | HarePoint vs Oracle Service Cloud (formerly RightNow) |
| Kayako | 1556 | 1.70% | HarePoint vs Kayako |
| ManageEngine ServiceDesk Plus | 1196 | 1.30% | HarePoint vs ManageEngine ServiceDesk Plus |
| SupportSystem | 1171 | 1.28% | HarePoint vs SupportSystem |
| Helpshift | 1085 | 1.18% | HarePoint vs Helpshift |
| HappyFox | 995 | 1.08% | HarePoint vs HappyFox |
| LiveHelpNow | 965 | 1.05% | HarePoint vs LiveHelpNow |
| GrooveHQ | 820 | 0.89% | HarePoint vs GrooveHQ |
Popular Comparisons
Top Competitors and Alternatives of HarePoint
The top three of HarePoint’s competitors in the Help Desk And Ticketing category are Gorgias with 15.65%, SherpaDesk with 13.62%, Help Scout with 9.35% market share.
HarePoint vs Gorgias
HarePoint vs SherpaDesk
HarePoint vs Help Scout
HarePoint vs LiveAgent
HarePoint vs Zoho Desk
HarePoint vs ConnectWise
HarePoint vs osTicket
HarePoint vs OTRS
Customers of HarePoint
Around the world in 2025, over 64 companies have started using HarePoint as Help Desk And Ticketing tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| US Navy | 10,000+ | Washington, D.C. | Washington, D.C. | United States |     |
| Gulfstream Aerospace | 10,000+ | Savannah | Georgia | United States | |
| Uottawa | 10,000+ | Ottawa | Ontario | Canada | |
| AIG | 10,000+ | New York City | New York | United States | |
| Bitly | 5,000 - 9,999 | New York City | New York | United States | |
| Pacific Western Transportation Ltd | 5,000 - 9,999 | Calgary | Alberta | Canada | |
| CDK Global | 5,000 - 9,999 | Austin | Texas | United States | |
| Diamond Resorts International | 5,000 - 9,999 | Dhaka | Dhaka | Bangladesh | |
| Maib | 1,000 - 4,999 | Chisinau | Chisinau Municipality | Moldova | |
| North Highland | 1,000 - 4,999 | Atlanta | Georgia | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
HarePoint Customers by Products and Services
The top three products and services offering customers that use HarePoint for Help Desk And Ticketing are Financial Services (4), Risk Management (3), Legal Services (3).
Customers
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HarePoint Customers by Employee Size
The majority of HarePoint's customers for the helpdesk-tools category fall in the company size of 10,000+ employees (21 companies), 1,000 - 4,999 employees (17 companies), 5,000 - 9,999 employees (8 companies).
Employee Size
HarePoint Customers by Geography
The top three geographies of HarePoint for helpdesk-tools are the United States with 32(56.14%), Canada with 6(10.53%), United Kingdom with 5(8.77%) customers respectively.
Customers
Employees of HarePoint
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FAQ
Find answers to the most often asked questions by users.
Who are the top HarePoint competitors?
HarePoint’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of HarePoint competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HarePoint and 40,000 other technologies on the internet. You can also compare HarePoint and its feature with top competitors here : HarePoint vs Gorgias HarePoint vs SherpaDesk HarePoint vs Help Scout.
What is HarePoint customer distribution based on company size?
What is HarePoint market share in the helpdesk-tools?
What are the top countries that use HarePoint?
What are the top industries that use HarePoint?
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