HarePoint offers web analytics and helpdesk solutions for SharePoint.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of HarePoint’s competitors in the Help Desk And Ticketing category are Gorgias with 17.53%, SherpaDesk with 12.68%, Help Scout with 10.10% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 16117 | 17.53% | HarePoint vs Gorgias |
| SherpaDesk | 11664 | 12.68% | HarePoint vs SherpaDesk |
| Help Scout | 9284 | 10.10% | HarePoint vs Help Scout |
| LiveAgent | 6655 | 7.24% | HarePoint vs LiveAgent |
| Zoho Desk | 6201 | 6.74% | HarePoint vs Zoho Desk |
| Agent.ai | 5511 | 5.99% | HarePoint vs Agent.ai |
| ConnectWise | 4585 | 4.99% | HarePoint vs ConnectWise |
| osTicket | 3969 | 4.32% | HarePoint vs osTicket |
| OTRS | 2896 | 3.15% | HarePoint vs OTRS |
| Front | 2731 | 2.97% | HarePoint vs Front |
| Spiceworks Help Desk | 2026 | 2.20% | HarePoint vs Spiceworks Help Desk |
| Chaport Live Chat | 1863 | 2.03% | HarePoint vs Chaport Live Chat |
| Oracle Service Cloud (formerly RightNow) | 1591 | 1.73% | HarePoint vs Oracle Service Cloud (formerly RightNow) |
| Kayako | 1235 | 1.34% | HarePoint vs Kayako |
| SupportSystem | 1148 | 1.25% | HarePoint vs SupportSystem |
| ManageEngine ServiceDesk Plus | 1075 | 1.17% | HarePoint vs ManageEngine ServiceDesk Plus |
| HappyFox | 1019 | 1.11% | HarePoint vs HappyFox |
| Helpshift | 987 | 1.07% | HarePoint vs Helpshift |
| LiveHelpNow | 914 | 0.99% | HarePoint vs LiveHelpNow |
| GrooveHQ | 729 | 0.79% | HarePoint vs GrooveHQ |
Popular Comparisons
The top three of HarePoint’s competitors in the Help Desk And Ticketing category are Gorgias with 17.53%, SherpaDesk with 12.68%, Help Scout with 10.10% market share.
HarePoint vs Gorgias
HarePoint vs SherpaDesk
HarePoint vs Help Scout
HarePoint vs LiveAgent
HarePoint vs Zoho Desk
HarePoint vs Agent.ai
HarePoint vs ConnectWise
HarePoint vs osTicket
Around the world in 2026, over 68 companies have started using HarePoint as Help Desk And Ticketing tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Parmalat Group | 10,000+ | Collecchio | Emilia-Romagna | Italy | |
| Gulfstream Aerospace | 10,000+ | Savannah | Georgia | United States | |
| The Walt Disney Company | 10,000+ | Burbank | California | United States | |
| AkzoNobel | 10,000+ | Amsterdam | North Holland | Netherlands | |
| Bank Of The West | 10,000+ | San Francisco | California | United States | |
| Fox Corporation | 10,000+ | New York City | New York | United States | |
| ABB E-Mobility | 10,000+ | Zurich | Zurich | Switzerland | |
| US Navy | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| Dairy Farmers Of America | 10,000+ | Kansas City | Kansas | United States | |
| ACINDAR INDUSTRIA ARGENTINA DE ACEROS S.A. | 10,000+ | Buenos Aires | Buenos Aires F.D. | Argentina |
The top three products and services offering customers that use HarePoint for Help Desk And Ticketing are Financial Services (3), Licensing (3), Risk Management (3).
Customers
The majority of HarePoint's customers for the helpdesk-tools category fall in the company size of 10,000+ employees (29 companies), 1,000 - 4,999 employees (15 companies), 500 - 999 employees (6 companies).
Employee Size
The top three geographies of HarePoint for helpdesk-tools are the United States with 36(58.06%), Canada with 6(9.68%), Germany with 4(6.45%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top HarePoint competitors?
HarePoint’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of HarePoint competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HarePoint and 40,000 other technologies on the internet. You can also compare HarePoint and its feature with top competitors here : HarePoint vs Gorgias HarePoint vs SherpaDesk HarePoint vs Help Scout.
What is HarePoint customer distribution based on company size?
What is HarePoint market share in the helpdesk-tools?
What are the top countries that use HarePoint?
What are the top industries that use HarePoint?
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