FocalScope
FocalScope is an all-in-one software that helps they to connect data seamlessly between communication channels. Agents get a complete customer view a...Read more
Market Share of FocalScope
Current Customer(s)
143
Market Share (Est.)
0.15%
Ranking
#41
Top Competitors and Alternatives of FocalScope
The top three of FocalScope’s competitors in the Helpdesk Tools category are Gorgias with 17.35%, SherpaDesk with 12.51%, Help Scout with 12.33% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 16180 | 17.35% | FocalScope vs Gorgias |
| SherpaDesk | 11669 | 12.51% | FocalScope vs SherpaDesk |
| Help Scout | 11497 | 12.33% | FocalScope vs Help Scout |
| Zoho Desk | 6016 | 6.45% | FocalScope vs Zoho Desk |
| LiveAgent | 5967 | 6.40% | FocalScope vs LiveAgent |
| Agent.ai | 5688 | 6.10% | FocalScope vs Agent.ai |
| ConnectWise | 4675 | 5.01% | FocalScope vs ConnectWise |
| osTicket | 3812 | 4.09% | FocalScope vs osTicket |
| OTRS | 2887 | 3.10% | FocalScope vs OTRS |
| Front | 2831 | 3.04% | FocalScope vs Front |
| Spiceworks Help Desk | 1963 | 2.10% | FocalScope vs Spiceworks Help Desk |
| Chaport Live Chat | 1760 | 1.89% | FocalScope vs Chaport Live Chat |
| Oracle Service Cloud (formerly RightNow) | 1439 | 1.54% | FocalScope vs Oracle Service Cloud (formerly RightNow) |
| Kayako | 1240 | 1.33% | FocalScope vs Kayako |
| SupportSystem | 1149 | 1.23% | FocalScope vs SupportSystem |
| ManageEngine ServiceDesk Plus | 1088 | 1.17% | FocalScope vs ManageEngine ServiceDesk Plus |
| HappyFox | 970 | 1.04% | FocalScope vs HappyFox |
| Helpshift | 960 | 1.03% | FocalScope vs Helpshift |
| LiveHelpNow | 877 | 0.94% | FocalScope vs LiveHelpNow |
| HelpSite | 686 | 0.74% | FocalScope vs HelpSite |
Popular Comparisons
Top Competitors and Alternatives of FocalScope
The top three of FocalScope’s competitors in the Helpdesk Tools category are Gorgias with 17.35%, SherpaDesk with 12.51%, Help Scout with 12.33% market share.
FocalScope vs Gorgias
FocalScope vs SherpaDesk
FocalScope vs Help Scout
FocalScope vs Zoho Desk
FocalScope vs LiveAgent
FocalScope vs Agent.ai
FocalScope vs ConnectWise
FocalScope vs osTicket
Customers of FocalScope
Around the world in 2026, over 143 companies have started using FocalScope as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| PT. Tiki Jalur Nugraha Ekakurir | 10,000+ | Jakarta | Jakarta | Indonesia |     |
| NTT | 10,000+ | Tokyo | Tokyo | Japan | |
| DFDS | 10,000+ | Copenhagen | Capital Region | Denmark | |
| BD | 10,000+ | Franklin Lakes | New Jersey | United States | |
| DHL | 10,000+ | Bonn | North Rhine-Westphalia | Germany | |
| AT&S | 10,000+ | Leoben | Styria | Austria | |
| NCS Group | 10,000+ | Singapore | Central Singapore | Singapore | |
| D-Link | 10,000+ | Taipei | Taiwan | Taiwan | |
| Iron Mountain | 10,000+ | Portsmouth | New Hampshire | United States | |
| AT&T | 10,000+ | Dallas | Texas | United States | |
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FocalScope Customers by Products and Services
The top three products and services offering customers that use FocalScope for Helpdesk Tools are Warehousing (5), Distribution (5), Cloud Services (4).
Customers
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FocalScope Customers by Employee Size
The majority of FocalScope's customers for the helpdesk-tools category fall in the company size of 100 - 249 employees (30 companies), 250 - 499 employees (27 companies), 1,000 - 4,999 employees (20 companies).
Employee Size
FocalScope Customers by Geography
The top three geographies of FocalScope for helpdesk-tools are the Denmark with 35(30.97%), United States with 30(26.55%), Singapore with 13(11.50%) customers respectively.
Customers
Employees of FocalScope
Also see other Products/Services by FocalScope in:
FAQ
Find answers to the most often asked questions by users.
Who are the top FocalScope competitors?
FocalScope’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of FocalScope competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of FocalScope and 40,000 other technologies on the internet. You can also compare FocalScope and its feature with top competitors here : FocalScope vs Gorgias FocalScope vs SherpaDesk FocalScope vs Help Scout.
What is FocalScope customer distribution based on company size?
What is FocalScope market share in the helpdesk-tools?
What are the top countries that use FocalScope?
What are the top industries that use FocalScope?
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