Enchant is an CRM consultancy with one mission: to enable brands to develop valuable relationships with people.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Enchant’s competitors in the Helpdesk Tools category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 15063 | 14.04% | Enchant vs Gorgias |
| Help Scout | 11525 | 10.75% | Enchant vs Help Scout |
| SherpaDesk | 11391 | 10.62% | Enchant vs SherpaDesk |
| ConnectWise | 8013 | 7.47% | Enchant vs ConnectWise |
| Zoho Desk | 7296 | 6.80% | Enchant vs Zoho Desk |
| LiveAgent | 6018 | 5.61% | Enchant vs LiveAgent |
| Agent.ai | 5458 | 5.09% | Enchant vs Agent.ai |
| OTRS | 4918 | 4.59% | Enchant vs OTRS |
| osTicket | 4338 | 4.04% | Enchant vs osTicket |
| Front | 3306 | 3.08% | Enchant vs Front |
| Spiceworks Help Desk | 2931 | 2.73% | Enchant vs Spiceworks Help Desk |
| ManageEngine ServiceDesk Plus | 2170 | 2.02% | Enchant vs ManageEngine ServiceDesk Plus |
| Kayako | 1785 | 1.66% | Enchant vs Kayako |
| Oracle Service Cloud (formerly RightNow) | 1775 | 1.65% | Enchant vs Oracle Service Cloud (formerly RightNow) |
| TeamSupport | 1769 | 1.65% | Enchant vs TeamSupport |
| Chaport Live Chat | 1720 | 1.60% | Enchant vs Chaport Live Chat |
| SupportSystem | 1131 | 1.05% | Enchant vs SupportSystem |
| HappyFox | 1089 | 1.02% | Enchant vs HappyFox |
| Helpshift | 1029 | 0.96% | Enchant vs Helpshift |
| Web Help Desk | 968 | 0.90% | Enchant vs Web Help Desk |
Popular Comparisons
The top three of Enchant’s competitors in the Helpdesk Tools category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.
Enchant vs Gorgias
Enchant vs Help Scout
Enchant vs SherpaDesk
Enchant vs ConnectWise
Enchant vs Zoho Desk
Enchant vs LiveAgent
Enchant vs Agent.ai
Enchant vs OTRS
Around the world in 2026, over 87 companies have started using Enchant as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Marriott | 10,000+ | Bethesda | Maryland | United States | |
| CHANEL | 10,000+ | London | England | United Kingdom | |
| ANU College Of Asia & The Pacific | 10,000+ | Canberra | ACT | Australia | |
| Lindt & Sprüngli | 10,000+ | Kilchberg | Zurich | Switzerland | |
| Colgate - Palmolive | 10,000+ | New York City | New York | United States | |
| EDITION | 10,000+ | New York City | New York | United States | |
| Nubank | 5,000 - 9,999 | Sao Paulo | Sao Paulo | Brazil | |
| Lindt | 1,000 - 4,999 | Exeter | New Hampshire | United States | |
| Scorpion | 1,000 - 4,999 | Valencia | California | United States | |
| Wecall | 100 - 249 | Paris | Ile-de-France | France |
The top three products and services offering customers that use Enchant for Helpdesk Tools are Hospitality (4), Seasonal Chocolates (3), Gift Boxes (3).
Customers
The majority of Enchant's customers for the helpdesk-tools category fall in the company size of 100 - 249 employees (23 companies), 20 - 49 employees (18 companies), 10,000+ employees (9 companies).
Employee Size
The top three geographies of Enchant for helpdesk-tools are the United States with 33(42.86%), United Kingdom with 16(20.78%), Canada with 7(9.09%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Enchant competitors?
Enchant’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of Enchant competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Enchant and 40,000 other technologies on the internet. You can also compare Enchant and its feature with top competitors here : Enchant vs Gorgias Enchant vs Help Scout Enchant vs SherpaDesk.
What is Enchant customer distribution based on company size?
What is Enchant market share in the helpdesk-tools?
What are the top countries that use Enchant?
What are the top industries that use Enchant?
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