SAP Service Cloud is a cloud solution that helps organisations to orchestrate seamless service experiences to support customers throughout their entir...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of SAP Service Cloud’s competitors in the Customer Support Services category are Salesforce Service Cloud with 60.11%, Forethought with 14.34%, ServiceNow Customer Service Management with 8.17% market share.
Popular Comparisons
The top three of SAP Service Cloud’s competitors in the Customer Support Services category are Salesforce Service Cloud with 60.11%, Forethought with 14.34%, ServiceNow Customer Service Management with 8.17% market share.
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Around the world in 2025, over 550 companies have started using SAP Service Cloud as Customer Support Services tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
VINCI Energies | 10,000+ | Montesson | Ile-de-France | France | |
Corning | 10,000+ | Corning | New York | United States | |
Nokia | 10,000+ | Espoo | Uusimaa | Finland | |
DuPont | 10,000+ | Wilmington | Delaware | United States | |
Kohler Company | 10,000+ | Kohler | Wisconsin | United States | |
Birlasoft | 10,000+ | Pune | Maharashtra | India | |
Henkel | 10,000+ | Duesseldorf | North Rhine-Westphalia | Germany | |
Change Healthcare | 10,000+ | Nashville | Tennessee | United States | |
3M Company | 10,000+ | Saint Paul | Minnesota | United States | |
Accenture | 10,000+ | Dublin | Leinster | Ireland |
The top three products and services offering customers that use SAP Service Cloud for Customer Support Services are Cloud Services (40), Consulting (30), Digital Transformation (24).
Customers
The majority of SAP Service Cloud's customers for the customer-support-services category fall in the company size of 10,000+ employees (209 companies), 1,000 - 4,999 employees (101 companies), 5,000 - 9,999 employees (64 companies).
Employee Size
The top three geographies of SAP Service Cloud for customer-support-services are the United States with 221(49.77%), Germany with 54(12.16%), United Kingdom with 38(8.56%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top SAP Service Cloud competitors?
SAP Service Cloud’s Top competitors in the customer-support-services category are Salesforce Service Cloud, Forethought, ServiceNow Customer Service Management. You can view a full list of SAP Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of SAP Service Cloud and 40,000 other technologies on the internet. You can also compare SAP Service Cloud and its feature with top competitors here : SAP Service Cloud vs Salesforce Service Cloud SAP Service Cloud vs Forethought SAP Service Cloud vs ServiceNow Customer Service Management.
What is SAP Service Cloud customer distribution based on company size?
What is SAP Service Cloud market share in the customer-support-services?
What are the top countries that use SAP Service Cloud?
What are the top industries that use SAP Service Cloud?
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