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Cresta

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Cresta leverages artificial intelligence to help sales and service agents improve the quality of their customer service.

Customer Support Services
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Market Share of Cresta

Current Customer(s)

63

Market Share (Est.)

0.34%

Ranking

#8

Top Competitors and Alternatives of Cresta

The top three of Cresta’s competitors in the Customer Support Services category are Salesforce Service Cloud with 75.55%, ServiceNow Customer Service Management with 9.06%, Forethought with 6.10% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud1410075.55%Cresta vs Salesforce Service Cloud
ServiceNow Customer Service Management16919.06%Cresta vs ServiceNow Customer Service Management
Forethought11386.10%Cresta vs Forethought
Microsoft Dynamics 365 Field Service4862.60%Cresta vs Microsoft Dynamics 365 Field Service
SAP Service Cloud4742.54%Cresta vs SAP Service Cloud
Clarity SDM2751.47%Cresta vs Clarity SDM
nService1410.76%Cresta vs nService
Clarabridge Engage590.32%Cresta vs Clarabridge Engage
Micro Focus ZENworks Service Desk480.26%Cresta vs Micro Focus ZENworks Service Desk
AGI Self Service450.24%Cresta vs AGI Self Service
Cognitive Virtual Assistant390.21%Cresta vs Cognitive Virtual Assistant
Cisco Smart Net Total Care210.11%Cresta vs Cisco Smart Net Total Care
Jobi110.06%Cresta vs Jobi
Qelp110.06%Cresta vs Qelp
SiteGlue100.05%Cresta vs SiteGlue
luminjo70.04%Cresta vs luminjo
WebSupport PRO70.04%Cresta vs WebSupport PRO
Hippo Wiz - Screen Recorder60.03%Cresta vs Hippo Wiz - Screen Recorder
AnswerChat50.03%Cresta vs AnswerChat
NetSupport 24-750.03%Cresta vs NetSupport 24-7
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Popular Comparisons

Top Competitors and Alternatives of Cresta

The top three of Cresta’s competitors in the Customer Support Services category are Salesforce Service Cloud with 75.55%, ServiceNow Customer Service Management with 9.06%, Forethought with 6.10% market share.

Cresta vs Salesforce Service Cloud

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Cresta vs ServiceNow Customer Service Management

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Cresta vs Forethought

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Cresta vs Microsoft Dynamics 365 Field Service

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Cresta vs SAP Service Cloud

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Cresta vs Clarity SDM

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Cresta vs nService

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Cresta vs Clarabridge Engage

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Customers of Cresta

Around the world in 2024, over 63 companies have started using Cresta as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
SPARK Schools100 - 249JohannesburgGautengSouth Africa
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Cresta100 - 249San FranciscoCaliforniaUnited States
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Cresta Fund Management10 - 19DallasTexasUnited States
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Cresta Holdings Pty Ltd0 - 9ChippendaleNew South WalesAustralia
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Hillerød Kommune1,000 - 4,999HillerodCapital RegionDenmark
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Cape Union Mart1,000 - 4,999Cape TownWestern CapeSouth Africa
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Intuit, Inc.10,000+Mountain ViewCaliforniaUnited States
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Firstsource10,000+MumbaiMaharashtraIndia
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Teleperformance SE10,000+ParisIle-de-FranceFrance
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HubSpot5,000 - 9,999NewtonMassachusettsUnited States
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Cresta Customers by Products and Services

The top three products and services offering customers that use Cresta for Customer Support Services are Retail (3), Investment Management (3), Makeup (2).

Customers

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Cresta Customers by Employee Size

The majority of Cresta's customers for the customer-support-services category fall in the company size of 20 - 49 employees (14 companies), 0 - 9 employees (11 companies), 10,000+ employees (11 companies).

Employee Size

Cresta Customers by Geography

The top three geographies of Cresta for customer-support-services are the United States with 30(50.00%), South Africa with 16(26.67%), Germany with 3(5.00%) customers respectively.

Customers

Employees of Cresta

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Also see other Products/Services by Cresta in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Cresta competitors?

Cresta’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, Forethought. You can view a full list of Cresta competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cresta and 40,000 other technologies on the internet. You can also compare Cresta and its feature with top competitors here : Cresta vs Salesforce Service Cloud Cresta vs ServiceNow Customer Service Management Cresta vs Forethought.

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What is Cresta customer distribution based on company size?

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What is Cresta market share in the customer-support-services?

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What are the top countries that use Cresta?

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What are the top industries that use Cresta?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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