Cresta
Cresta leverages artificial intelligence to help sales and service agents improve the quality of their customer service.
Market Share of Cresta
Current Customer(s)
456
Market Share (Est.)
2.18%
Ranking
#7
Top Competitors and Alternatives of Cresta
The top three of Cresta’s competitors in the Customer Support Services category are Salesforce Service Cloud with 59.36%, Forethought with 12.55%, ServiceNow Customer Service Management with 9.66% market share.
Popular Comparisons
Top Competitors and Alternatives of Cresta
The top three of Cresta’s competitors in the Customer Support Services category are Salesforce Service Cloud with 59.36%, Forethought with 12.55%, ServiceNow Customer Service Management with 9.66% market share.
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Cresta vs Forethought
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Customers of Cresta
Around the world in 2026, over 447 companies have started using Cresta as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| American Express | 10,000+ | New York City | New York | United States |     |
| Nedbank | 10,000+ | Johannesburg | Gauteng | South Africa | |
| Astaldi | 10,000+ | Rome | Latium | Italy | |
| Wits Mining Institute | 10,000+ | Johannesburg | Gauteng | South Africa | |
| Baltimore County Public Schools | 10,000+ | Towson | Maryland | United States | |
| RT News | 10,000+ | Los Angeles | California | United States | |
| Discovery Limited | 10,000+ | Johannesburg | Gauteng | South Africa | |
| AIG | 10,000+ | New York City | New York | United States | |
| Vivint | 10,000+ | Provo | Utah | United States | |
| Swiss Re | 10,000+ | Zurich | Zurich | Switzerland | |
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Cresta Customers by Products and Services
The top three products and services offering customers that use Cresta for Customer Support Services are Advertising (26), Insurance (15), Project Management (13).
Customers
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Cresta Customers by Employee Size
The majority of Cresta's customers for the customer-support-services category fall in the company size of 10,000+ employees (95 companies), 1,000 - 4,999 employees (67 companies), 20 - 49 employees (65 companies).
Employee Size
Cresta Customers by Geography
The top three geographies of Cresta for customer-support-services are the United States with 135(38.46%), South Africa with 72(20.51%), United Kingdom with 37(10.54%) customers respectively.
Customers
Employees of Cresta
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FAQ
Find answers to the most often asked questions by users.
Who are the top Cresta competitors?
Cresta’s Top competitors in the customer-support-services category are Salesforce Service Cloud, Forethought, ServiceNow Customer Service Management. You can view a full list of Cresta competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cresta and 40,000 other technologies on the internet. You can also compare Cresta and its feature with top competitors here : Cresta vs Salesforce Service Cloud Cresta vs Forethought Cresta vs ServiceNow Customer Service Management.
What is Cresta customer distribution based on company size?
What is Cresta market share in the customer-support-services?
What are the top countries that use Cresta?
What are the top industries that use Cresta?
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