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Cresta

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Cresta leverages artificial intelligence to help sales and service agents improve the quality of their customer service.

Customer Support Services
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Market Share of Cresta

Current Customer(s)

255

Market Share (Est.)

1.64%

Ranking

#7

Top Competitors and Alternatives of Cresta

The top three of Cresta’s competitors in the Customer Support Services category are Salesforce Service Cloud with 60.91%, Forethought with 13.30%, ServiceNow Customer Service Management with 8.80% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud945860.91%Cresta vs Salesforce Service Cloud
Forethought206513.30%Cresta vs Forethought
ServiceNow Customer Service Management13668.80%Cresta vs ServiceNow Customer Service Management
Botmaker6444.15%Cresta vs Botmaker
SAP Service Cloud6234.01%Cresta vs SAP Service Cloud
Microsoft Dynamics 365 Field Service4773.07%Cresta vs Microsoft Dynamics 365 Field Service
Clarity SDM2401.55%Cresta vs Clarity SDM
nService1470.95%Cresta vs nService
Micro Focus ZENworks Service Desk460.30%Cresta vs Micro Focus ZENworks Service Desk
AGI Self Service430.28%Cresta vs AGI Self Service
Cognitive Virtual Assistant410.26%Cresta vs Cognitive Virtual Assistant
ultimate.ai260.17%Cresta vs ultimate.ai
Cisco Smart Net Total Care170.11%Cresta vs Cisco Smart Net Total Care
Clarabridge Engage140.09%Cresta vs Clarabridge Engage
luminjo100.06%Cresta vs luminjo
Jobi90.06%Cresta vs Jobi
SiteGlue80.05%Cresta vs SiteGlue
WebSupport PRO70.05%Cresta vs WebSupport PRO
Qelp70.05%Cresta vs Qelp
AnswerChat60.04%Cresta vs AnswerChat
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Popular Comparisons

Top Competitors and Alternatives of Cresta

The top three of Cresta’s competitors in the Customer Support Services category are Salesforce Service Cloud with 60.91%, Forethought with 13.30%, ServiceNow Customer Service Management with 8.80% market share.

Cresta vs Salesforce Service Cloud

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Cresta vs Forethought

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Cresta vs ServiceNow Customer Service Management

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Cresta vs Botmaker

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Cresta vs SAP Service Cloud

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Cresta vs Microsoft Dynamics 365 Field Service

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Cresta vs Clarity SDM

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Cresta vs nService

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Customers of Cresta

Around the world in 2025, over 255 companies have started using Cresta as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Webuild10,000+RozzanoLombardyItaly
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Pioneer10,000+JohnstonIowaUnited States
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Allianz10,000+MunichBavariaGermany
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Barclays10,000+LondonEnglandUnited Kingdom
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HubSpot10,000+NewtonMassachusettsUnited States
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Hewlett Packard Enterprise10,000+HoustonTexasUnited States
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Teleperformance10,000+ParisIle-de-FranceFrance
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Havas10,000+New York CityNew YorkUnited States
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Firstsource10,000+MumbaiMaharashtraIndia
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Nedbank10,000+JohannesburgGautengSouth Africa
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Cresta Customers by Products and Services

The top three products and services offering customers that use Cresta for Customer Support Services are Advertising (15), Asset Management (9), Consulting (8).

Customers

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Cresta Customers by Employee Size

The majority of Cresta's customers for the customer-support-services category fall in the company size of 10,000+ employees (45 companies), 1,000 - 4,999 employees (42 companies), 20 - 49 employees (35 companies).

Employee Size

Cresta Customers by Geography

The top three geographies of Cresta for customer-support-services are the United States with 77(35.81%), South Africa with 60(27.91%), United Kingdom with 33(15.35%) customers respectively.

Customers

Employees of Cresta

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Also see other Products/Services by Cresta in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Cresta competitors?

Cresta’s Top competitors in the customer-support-services category are Salesforce Service Cloud, Forethought, ServiceNow Customer Service Management. You can view a full list of Cresta competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cresta and 40,000 other technologies on the internet. You can also compare Cresta and its feature with top competitors here : Cresta vs Salesforce Service Cloud Cresta vs Forethought Cresta vs ServiceNow Customer Service Management.

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What is Cresta customer distribution based on company size?

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What is Cresta market share in the customer-support-services?

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What are the top countries that use Cresta?

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What are the top industries that use Cresta?

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