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Forethought

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Forethought is an AI platform for customer service teams.

Customer Support Services
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Market Share of Forethought

Current Customer(s)

2904

Market Share (Est.)

13.97%

Ranking

#2

Top Competitors and Alternatives of Forethought

The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 57.57%, ServiceNow Customer Service Management with 9.86%, SAP Service Cloud with 4.53% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud1196857.57%Forethought vs Salesforce Service Cloud
ServiceNow Customer Service Management20499.86%Forethought vs ServiceNow Customer Service Management
SAP Service Cloud9424.53%Forethought vs SAP Service Cloud
Microsoft Dynamics 365 Field Service7893.80%Forethought vs Microsoft Dynamics 365 Field Service
Botmaker7893.80%Forethought vs Botmaker
Clarity SDM4382.11%Forethought vs Clarity SDM
Cresta4362.10%Forethought vs Cresta
nService1480.71%Forethought vs nService
Micro Focus ZENworks Service Desk740.36%Forethought vs Micro Focus ZENworks Service Desk
Qelp330.16%Forethought vs Qelp
Blitzz310.15%Forethought vs Blitzz
Cognitive Virtual Assistant300.14%Forethought vs Cognitive Virtual Assistant
Cisco Smart Net Total Care240.12%Forethought vs Cisco Smart Net Total Care
AGI Self Service230.11%Forethought vs AGI Self Service
RenewityRMA210.10%Forethought vs RenewityRMA
Clarabridge Engage200.10%Forethought vs Clarabridge Engage
luminjo110.05%Forethought vs luminjo
ultimate.ai90.04%Forethought vs ultimate.ai
WebSupport PRO80.04%Forethought vs WebSupport PRO
Jobi60.03%Forethought vs Jobi
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Popular Comparisons

Top Competitors and Alternatives of Forethought

The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 57.57%, ServiceNow Customer Service Management with 9.86%, SAP Service Cloud with 4.53% market share.

Forethought vs Salesforce Service Cloud

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Forethought vs ServiceNow Customer Service Management

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Forethought vs SAP Service Cloud

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Forethought vs Microsoft Dynamics 365 Field Service

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Forethought vs Botmaker

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Forethought vs Clarity SDM

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Forethought vs Cresta

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Forethought vs nService

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Customers of Forethought

Around the world in 2026, over 2899 companies have started using Forethought as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
P210,000+San FranciscoCaliforniaUnited States
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Remote10,000+San FranciscoCaliforniaUnited States
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Whole Foods Market10,000+AustinTexasUnited States
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IATSE10,000+New York CityNew YorkUnited States
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GE Vernova10,000+NewtonMassachusettsUnited States
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IEEE Computer Society10,000+Los AlamitosCaliforniaUnited States
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Lever10,000+DenverColoradoUnited States
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Upwork10,000+San FranciscoCaliforniaUnited States
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CIRFOOD10,000+Reggio nell'EmiliaEmilia-RomagnaItaly
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Beacons AI10,000+San FranciscoCaliforniaUnited States
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Forethought Customers by Products and Services

The top three products and services offering customers that use Forethought for Customer Support Services are Saas (25), Education (25), Software (22).

Customers

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Forethought Customers by Employee Size

The majority of Forethought's customers for the customer-support-services category fall in the company size of 0 - 9 employees (1586 companies), 20 - 49 employees (604 companies), 100 - 249 employees (212 companies).

Employee Size

Forethought Customers by Geography

The top three geographies of Forethought for customer-support-services are the United States with 1408(63.20%), United Kingdom with 144(6.46%), Canada with 129(5.79%) customers respectively.

Customers

Employees of Forethought

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Also see other Products/Services by Forethought in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Forethought competitors?

Forethought’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, SAP Service Cloud. You can view a full list of Forethought competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Forethought and 40,000 other technologies on the internet. You can also compare Forethought and its feature with top competitors here : Forethought vs Salesforce Service Cloud Forethought vs ServiceNow Customer Service Management Forethought vs SAP Service Cloud.

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What is Forethought customer distribution based on company size?

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What is Forethought market share in the customer-support-services?

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What are the top countries that use Forethought?

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What are the top industries that use Forethought?

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