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Forethought

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Forethought is an AI platform for customer service teams.

Customer Support Services
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Market Share of Forethought

Current Customer(s)

2733

Market Share (Est.)

14.05%

Ranking

#2

Top Competitors and Alternatives of Forethought

The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 54.55%, ServiceNow Customer Service Management with 10.81%, SAP Service Cloud with 5.06% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud1061354.55%Forethought vs Salesforce Service Cloud
ServiceNow Customer Service Management210410.81%Forethought vs ServiceNow Customer Service Management
SAP Service Cloud9855.06%Forethought vs SAP Service Cloud
Microsoft Dynamics 365 Field Service8094.16%Forethought vs Microsoft Dynamics 365 Field Service
Botmaker7433.82%Forethought vs Botmaker
Cresta4572.35%Forethought vs Cresta
Clarity SDM4472.30%Forethought vs Clarity SDM
Micro Focus ZENworks Service Desk1750.90%Forethought vs Micro Focus ZENworks Service Desk
nService1410.72%Forethought vs nService
Blitzz440.23%Forethought vs Blitzz
Qelp350.18%Forethought vs Qelp
Cognitive Virtual Assistant270.14%Forethought vs Cognitive Virtual Assistant
Cisco Smart Net Total Care240.12%Forethought vs Cisco Smart Net Total Care
RenewityRMA230.12%Forethought vs RenewityRMA
AGI Self Service180.09%Forethought vs AGI Self Service
Clarabridge Engage150.08%Forethought vs Clarabridge Engage
luminjo100.05%Forethought vs luminjo
ultimate.ai90.05%Forethought vs ultimate.ai
WebSupport PRO70.04%Forethought vs WebSupport PRO
Jobi60.03%Forethought vs Jobi
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Popular Comparisons

Top Competitors and Alternatives of Forethought

The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 54.55%, ServiceNow Customer Service Management with 10.81%, SAP Service Cloud with 5.06% market share.

Forethought vs Salesforce Service Cloud

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Forethought vs ServiceNow Customer Service Management

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Forethought vs SAP Service Cloud

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Forethought vs Microsoft Dynamics 365 Field Service

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Forethought vs Botmaker

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Forethought vs Cresta

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Forethought vs Clarity SDM

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Forethought vs Micro Focus ZENworks Service Desk

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Customers of Forethought

Around the world in 2026, over 2728 companies have started using Forethought as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Alberta Health Services10,000+EdmontonAlbertaCanada
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SanDiegoCounty.gov10,000+San DiegoCaliforniaUnited States
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YNAB10,000+LehiUtahUnited States
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Speedway10,000+EnonOhioUnited States
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City Of Seattle10,000+SeattleWashingtonUnited States
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The University Of North Carolina At Chapel Hill10,000+Chapel HillNorth CarolinaUnited States
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CIRFOOD10,000+Reggio nell'EmiliaEmilia-RomagnaItaly
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Norfolk Southern10,000+AtlantaGeorgiaUnited States
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Safeway10,000+PleasantonCaliforniaUnited States
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Sage Publications10,000+Thousand OaksCaliforniaUnited States
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Forethought Customers by Products and Services

The top three products and services offering customers that use Forethought for Customer Support Services are Education (30), Saas (25), Software (23).

Customers

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Forethought Customers by Employee Size

The majority of Forethought's customers for the customer-support-services category fall in the company size of 0 - 9 employees (1426 companies), 20 - 49 employees (574 companies), 100 - 249 employees (222 companies).

Employee Size

Forethought Customers by Geography

The top three geographies of Forethought for customer-support-services are the United States with 1351(62.98%), Canada with 151(7.04%), United Kingdom with 138(6.43%) customers respectively.

Customers

Employees of Forethought

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Also see other Products/Services by Forethought in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Forethought competitors?

Forethought’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, SAP Service Cloud. You can view a full list of Forethought competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Forethought and 40,000 other technologies on the internet. You can also compare Forethought and its feature with top competitors here : Forethought vs Salesforce Service Cloud Forethought vs ServiceNow Customer Service Management Forethought vs SAP Service Cloud.

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What is Forethought customer distribution based on company size?

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What is Forethought market share in the customer-support-services?

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What are the top countries that use Forethought?

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What are the top industries that use Forethought?

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