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Forethought

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Forethought is an AI platform for customer service teams.

Customer Support Services
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Market Share of Forethought

Current Customer(s)

1138

Market Share (Est.)

6.10%

Ranking

#3

Top Competitors and Alternatives of Forethought

The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 75.55%, ServiceNow Customer Service Management with 9.06%, Microsoft Dynamics 365 Field Service with 2.60% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud1410075.55%Forethought vs Salesforce Service Cloud
ServiceNow Customer Service Management16919.06%Forethought vs ServiceNow Customer Service Management
Microsoft Dynamics 365 Field Service4862.60%Forethought vs Microsoft Dynamics 365 Field Service
SAP Service Cloud4742.54%Forethought vs SAP Service Cloud
Clarity SDM2751.47%Forethought vs Clarity SDM
nService1410.76%Forethought vs nService
Cresta630.34%Forethought vs Cresta
Clarabridge Engage590.32%Forethought vs Clarabridge Engage
Micro Focus ZENworks Service Desk480.26%Forethought vs Micro Focus ZENworks Service Desk
AGI Self Service450.24%Forethought vs AGI Self Service
Cognitive Virtual Assistant390.21%Forethought vs Cognitive Virtual Assistant
Cisco Smart Net Total Care210.11%Forethought vs Cisco Smart Net Total Care
Jobi110.06%Forethought vs Jobi
Qelp110.06%Forethought vs Qelp
SiteGlue100.05%Forethought vs SiteGlue
WebSupport PRO70.04%Forethought vs WebSupport PRO
luminjo70.04%Forethought vs luminjo
Hippo Wiz - Screen Recorder60.03%Forethought vs Hippo Wiz - Screen Recorder
NetSupport 24-750.03%Forethought vs NetSupport 24-7
AnswerChat50.03%Forethought vs AnswerChat
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Popular Comparisons

Top Competitors and Alternatives of Forethought

The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 75.55%, ServiceNow Customer Service Management with 9.06%, Microsoft Dynamics 365 Field Service with 2.60% market share.

Forethought vs Salesforce Service Cloud

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Forethought vs ServiceNow Customer Service Management

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Forethought vs Microsoft Dynamics 365 Field Service

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Forethought vs SAP Service Cloud

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Forethought vs Clarity SDM

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Forethought vs nService

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Forethought vs Cresta

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Forethought vs Clarabridge Engage

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Customers of Forethought

Around the world in 2024, over 1138 companies have started using Forethought as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
ENI SpA10,000+San Donato MilaneseLombardyItaly
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DHL Supply Chain10,000+WestonFloridaUnited States
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Qatar Petroleum10,000+DohaBaladiyat ad DawhahQatar
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DHL10,000+BonnNorth Rhine-WestphaliaGermany
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CIR Food S.C.5,000 - 9,999Reggio nell'EmiliaEmilia-RomagnaItaly
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SERVICIFY5,000 - 9,999TorontoOntarioCanada
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QatarEnergy5,000 - 9,999DohaBaladiyat ad DawhahQatar
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The Web Team5,000 - 9,999IrvineCaliforniaUnited States
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Iren S.P.A.5,000 - 9,999Reggio nell'EmiliaEmilia-RomagnaItaly
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Calzedonia Group5,000 - 9,999Villafranca di VeronaVenetoItaly
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Forethought Customers by Products and Services

The top three products and services offering customers that use Forethought for Customer Support Services are Technology (20), Software (18), Saas (13).

Customers

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Forethought Customers by Employee Size

The majority of Forethought's customers for the customer-support-services category fall in the company size of 0 - 9 employees (450 companies), 10 - 19 employees (225 companies), 20 - 49 employees (215 companies).

Employee Size

Forethought Customers by Geography

The top three geographies of Forethought for customer-support-services are the United States with 537(60.40%), United Kingdom with 77(8.66%), France with 55(6.19%) customers respectively.

Customers

Employees of Forethought

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Also see other Products/Services by Forethought in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Forethought competitors?

Forethought’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, Microsoft Dynamics 365 Field Service. You can view a full list of Forethought competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Forethought and 40,000 other technologies on the internet. You can also compare Forethought and its feature with top competitors here : Forethought vs Salesforce Service Cloud Forethought vs ServiceNow Customer Service Management Forethought vs Microsoft Dynamics 365 Field Service.

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What is Forethought customer distribution based on company size?

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What is Forethought market share in the customer-support-services?

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What are the top countries that use Forethought?

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What are the top industries that use Forethought?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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