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Cognitive Virtual Assistant

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Customer Support Services
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Market Share of Cognitive Virtual Assistant

Current Customer(s)

39

Market Share (Est.)

0.21%

Ranking

#12

Top Competitors and Alternatives of Cognitive Virtual Assistant

The top three of Cognitive Virtual Assistant’s competitors in the Customer Support Services category are Salesforce Service Cloud with 75.55%, ServiceNow Customer Service Management with 9.06%, Forethought with 6.10% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud1410075.55%Cognitive Virtual Assistant vs Salesforce Service Cloud
ServiceNow Customer Service Management16919.06%Cognitive Virtual Assistant vs ServiceNow Customer Service Management
Forethought11386.10%Cognitive Virtual Assistant vs Forethought
Microsoft Dynamics 365 Field Service4862.60%Cognitive Virtual Assistant vs Microsoft Dynamics 365 Field Service
SAP Service Cloud4742.54%Cognitive Virtual Assistant vs SAP Service Cloud
Clarity SDM2751.47%Cognitive Virtual Assistant vs Clarity SDM
nService1410.76%Cognitive Virtual Assistant vs nService
Cresta630.34%Cognitive Virtual Assistant vs Cresta
Clarabridge Engage590.32%Cognitive Virtual Assistant vs Clarabridge Engage
Micro Focus ZENworks Service Desk480.26%Cognitive Virtual Assistant vs Micro Focus ZENworks Service Desk
AGI Self Service450.24%Cognitive Virtual Assistant vs AGI Self Service
Cisco Smart Net Total Care210.11%Cognitive Virtual Assistant vs Cisco Smart Net Total Care
Jobi110.06%Cognitive Virtual Assistant vs Jobi
Qelp110.06%Cognitive Virtual Assistant vs Qelp
SiteGlue100.05%Cognitive Virtual Assistant vs SiteGlue
luminjo70.04%Cognitive Virtual Assistant vs luminjo
WebSupport PRO70.04%Cognitive Virtual Assistant vs WebSupport PRO
Hippo Wiz - Screen Recorder60.03%Cognitive Virtual Assistant vs Hippo Wiz - Screen Recorder
AnswerChat50.03%Cognitive Virtual Assistant vs AnswerChat
NetSupport 24-750.03%Cognitive Virtual Assistant vs NetSupport 24-7
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Popular Comparisons

Top Competitors and Alternatives of Cognitive Virtual Assistant

The top three of Cognitive Virtual Assistant’s competitors in the Customer Support Services category are Salesforce Service Cloud with 75.55%, ServiceNow Customer Service Management with 9.06%, Forethought with 6.10% market share.

Cognitive Virtual Assistant vs Salesforce Service Cloud

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Cognitive Virtual Assistant vs ServiceNow Customer Service Management

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Cognitive Virtual Assistant vs Forethought

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Cognitive Virtual Assistant vs Microsoft Dynamics 365 Field Service

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Cognitive Virtual Assistant vs SAP Service Cloud

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Cognitive Virtual Assistant vs Clarity SDM

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Cognitive Virtual Assistant vs nService

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Cognitive Virtual Assistant vs Cresta

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Customers of Cognitive Virtual Assistant

Around the world in 2024, over 39 companies have started using Cognitive Virtual Assistant as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Oversea-Chinese Banking Corp. Limited 10,000+SingaporeCentral SingaporeSingapore
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Morgan Stanley10,000+New York CityNew YorkUnited States
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Ocbc1,000 - 4,999SingaporeCentral SingaporeSingapore
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HighRadius1,000 - 4,999HoustonTexasUnited States
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Copytalk250 - 499SarasotaFloridaUnited States
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Plug & Play Tech Center250 - 499SunnyvaleCaliforniaUnited States
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Gener8tor100 - 249MadisonWisconsinUnited States
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Edelman Financial Services LLC100 - 249Great FallsVirginiaUnited States
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Mola100 - 249PalmaBalearic IslandsSpain
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10000 Startups100 - 249NoidaUttar PradeshIndia
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Cognitive Virtual Assistant Customers by Products and Services

The top three products and services offering customers that use Cognitive Virtual Assistant for Customer Support Services are Insurance (6), Fintech (6), Insurtech (5).

Customers

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Cognitive Virtual Assistant Customers by Employee Size

The majority of Cognitive Virtual Assistant's customers for the customer-support-services category fall in the company size of 0 - 9 employees (12 companies), 20 - 49 employees (7 companies), 100 - 249 employees (5 companies).

Employee Size

Cognitive Virtual Assistant Customers by Geography

The top three geographies of Cognitive Virtual Assistant for customer-support-services are the United States with 23(58.97%), Singapore with 4(10.26%), Spain with 3(7.69%) customers respectively.

Customers

Employees of Cognitive Virtual Assistant

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Also see other Products/Services by Cognitive Virtual Assistant in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Cognitive Virtual Assistant competitors?

Cognitive Virtual Assistant’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, Forethought. You can view a full list of Cognitive Virtual Assistant competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cognitive Virtual Assistant and 40,000 other technologies on the internet. You can also compare Cognitive Virtual Assistant and its feature with top competitors here : Cognitive Virtual Assistant vs Salesforce Service Cloud Cognitive Virtual Assistant vs ServiceNow Customer Service Management Cognitive Virtual Assistant vs Forethought.

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What is Cognitive Virtual Assistant customer distribution based on company size?

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What is Cognitive Virtual Assistant market share in the customer-support-services?

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What are the top countries that use Cognitive Virtual Assistant?

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What are the top industries that use Cognitive Virtual Assistant?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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