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Microsoft Dynamics 365 Field Service

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Microsoft Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations. The application combines w...Read more

Customer Support Services
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Market Share of Microsoft Dynamics 365 Field Service

Current Customer(s)

486

Market Share (Est.)

2.60%

Ranking

#4

Top Competitors and Alternatives of Microsoft Dynamics 365 Field Service

The top three of Microsoft Dynamics 365 Field Service’s competitors in the Customer Support Services category are Salesforce Service Cloud with 75.55%, ServiceNow Customer Service Management with 9.06%, Forethought with 6.10% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud1410075.55%Microsoft Dynamics 365 Field Service vs Salesforce Service Cloud
ServiceNow Customer Service Management16919.06%Microsoft Dynamics 365 Field Service vs ServiceNow Customer Service Management
Forethought11386.10%Microsoft Dynamics 365 Field Service vs Forethought
SAP Service Cloud4742.54%Microsoft Dynamics 365 Field Service vs SAP Service Cloud
Clarity SDM2751.47%Microsoft Dynamics 365 Field Service vs Clarity SDM
nService1410.76%Microsoft Dynamics 365 Field Service vs nService
Cresta630.34%Microsoft Dynamics 365 Field Service vs Cresta
Clarabridge Engage590.32%Microsoft Dynamics 365 Field Service vs Clarabridge Engage
Micro Focus ZENworks Service Desk480.26%Microsoft Dynamics 365 Field Service vs Micro Focus ZENworks Service Desk
AGI Self Service450.24%Microsoft Dynamics 365 Field Service vs AGI Self Service
Cognitive Virtual Assistant390.21%Microsoft Dynamics 365 Field Service vs Cognitive Virtual Assistant
Cisco Smart Net Total Care210.11%Microsoft Dynamics 365 Field Service vs Cisco Smart Net Total Care
Jobi110.06%Microsoft Dynamics 365 Field Service vs Jobi
Qelp110.06%Microsoft Dynamics 365 Field Service vs Qelp
SiteGlue100.05%Microsoft Dynamics 365 Field Service vs SiteGlue
WebSupport PRO70.04%Microsoft Dynamics 365 Field Service vs WebSupport PRO
luminjo70.04%Microsoft Dynamics 365 Field Service vs luminjo
Hippo Wiz - Screen Recorder60.03%Microsoft Dynamics 365 Field Service vs Hippo Wiz - Screen Recorder
NetSupport 24-750.03%Microsoft Dynamics 365 Field Service vs NetSupport 24-7
AnswerChat50.03%Microsoft Dynamics 365 Field Service vs AnswerChat
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Popular Comparisons

Top Competitors and Alternatives of Microsoft Dynamics 365 Field Service

The top three of Microsoft Dynamics 365 Field Service’s competitors in the Customer Support Services category are Salesforce Service Cloud with 75.55%, ServiceNow Customer Service Management with 9.06%, Forethought with 6.10% market share.

Microsoft Dynamics 365 Field Service vs Salesforce Service Cloud

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Microsoft Dynamics 365 Field Service vs ServiceNow Customer Service Management

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Microsoft Dynamics 365 Field Service vs Forethought

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Microsoft Dynamics 365 Field Service vs SAP Service Cloud

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Microsoft Dynamics 365 Field Service vs Clarity SDM

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Microsoft Dynamics 365 Field Service vs nService

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Microsoft Dynamics 365 Field Service vs Cresta

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Microsoft Dynamics 365 Field Service vs Clarabridge Engage

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Customers of Microsoft Dynamics 365 Field Service

Around the world in 2024, over 486 companies have started using Microsoft Dynamics 365 Field Service as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
JourneyTEAM100 - 249MidvaleUtahUnited States
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HSO1,000 - 4,999New York CityNew YorkUnited States
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Yochana IT Solutions250 - 499Farmington HillsMichiganUnited States
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Terasol Technologies10 - 19Greater NoidaUttar PradeshIndia
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Volvo Group10,000+GoeteborgVaestra GoetalandSweden
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Hitachi Solutions10,000+TokyoTokyoJapan
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ITVT GmbH100 - 249LeonbergBaden-WuerttembergGermany
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HCL Technologies Ltd10,000+NoidaUttar PradeshIndia
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DELTA ELECTRONICS10,000+TaipeiTaiwanTaiwan
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KPMG10,000+LondonEnglandUnited Kingdom
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Microsoft Dynamics 365 Field Service Customers by Products and Services

The top three products and services offering customers that use Microsoft Dynamics 365 Field Service for Customer Support Services are Digital Transformation (40), Cloud Services (39), Cybersecurity (30).

Customers

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Microsoft Dynamics 365 Field Service Customers by Employee Size

The majority of Microsoft Dynamics 365 Field Service's customers for the customer-support-services category fall in the company size of 100 - 249 employees (89 companies), 1,000 - 4,999 employees (77 companies), 20 - 49 employees (68 companies).

Employee Size

Microsoft Dynamics 365 Field Service Customers by Geography

The top three geographies of Microsoft Dynamics 365 Field Service for customer-support-services are the United States with 217(53.58%), United Kingdom with 51(12.59%), India with 36(8.89%) customers respectively.

Customers

Employees of Microsoft Dynamics 365 Field Service

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Also see other Products/Services by Microsoft Dynamics 365 Field Service in:

Field Service Management
Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Microsoft Dynamics 365 Field Service competitors?

Microsoft Dynamics 365 Field Service’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, Forethought. You can view a full list of Microsoft Dynamics 365 Field Service competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Microsoft Dynamics 365 Field Service and 40,000 other technologies on the internet. You can also compare Microsoft Dynamics 365 Field Service and its feature with top competitors here : Microsoft Dynamics 365 Field Service vs Salesforce Service Cloud Microsoft Dynamics 365 Field Service vs ServiceNow Customer Service Management Microsoft Dynamics 365 Field Service vs Forethought.

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What is Microsoft Dynamics 365 Field Service customer distribution based on company size?

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What is Microsoft Dynamics 365 Field Service market share in the customer-support-services?

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What are the top countries that use Microsoft Dynamics 365 Field Service?

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What are the top industries that use Microsoft Dynamics 365 Field Service?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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