Micro Focus ZENworks Service Desk

Yes, I use this too
No, I don't use this

Micro Focus ZENworks Service Desk is a IT service desk software that helps a company streamline and automate their entire service management environment.

Top Competitors and Alternatives of Micro Focus ZENworks Service Desk

The top three of Micro Focus ZENworks Service Desk’s competitors in the Customer Support Services category are Salesforce Service Cloud with 78.15%, ServiceNow Customer Service Management with 8.33%, Forethought with 3.19% market share.

Technology Domains Market Share Versus page
Salesforce Service Cloud 13928 78.15% Micro Focus ZENworks Service Desk vs Salesforce Service Cloud
ServiceNow Customer Service Management 1485 8.33% Micro Focus ZENworks Service Desk vs ServiceNow Customer Service Management
Forethought 569 3.19% Micro Focus ZENworks Service Desk vs Forethought
SAP Service Cloud 528 2.96% Micro Focus ZENworks Service Desk vs SAP Service Cloud
Microsoft Dynamics 365 Field Service 416 2.33% Micro Focus ZENworks Service Desk vs Microsoft Dynamics 365 Field Service
Clarity SDM 355 1.99% Micro Focus ZENworks Service Desk vs Clarity SDM
Clarabridge Engage 90 0.50% Micro Focus ZENworks Service Desk vs Clarabridge Engage
Cresta 56 0.31% Micro Focus ZENworks Service Desk vs Cresta
nService 48 0.27% Micro Focus ZENworks Service Desk vs nService
Cognitive Virtual Assistant 39 0.22% Micro Focus ZENworks Service Desk vs Cognitive Virtual Assistant
AlwaySupport 38 0.21% Micro Focus ZENworks Service Desk vs AlwaySupport
ultimate.ai 37 0.21% Micro Focus ZENworks Service Desk vs ultimate.ai
RenewityRMA 35 0.20% Micro Focus ZENworks Service Desk vs RenewityRMA
AGI Self Service 29 0.16% Micro Focus ZENworks Service Desk vs AGI Self Service
Cisco Smart Net Total Care 27 0.15% Micro Focus ZENworks Service Desk vs Cisco Smart Net Total Care
SiteGlue 10 0.06% Micro Focus ZENworks Service Desk vs SiteGlue
Jobi 8 0.04% Micro Focus ZENworks Service Desk vs Jobi
luminjo 7 0.04% Micro Focus ZENworks Service Desk vs luminjo
Qelp 7 0.04% Micro Focus ZENworks Service Desk vs Qelp
WebSupport PRO 6 0.03% Micro Focus ZENworks Service Desk vs WebSupport PRO

    Top Competitors and Alternatives of Micro Focus ZENworks Service Desk

    The top three of Micro Focus ZENworks Service Desk’s competitors in the Customer Support Services category are Salesforce Service Cloud with 78.15%, ServiceNow Customer Service Management with 8.33%, Forethought with 3.19% market share.

    Customers of Micro Focus ZENworks Service Desk

    Around the world in 2023, over 68 companies have started using Micro Focus ZENworks Service Desk as Customer Support Services tool.

    Customers Employee Range City Region Country Social Links
    St John Of God Health Care 10,000+ West Perth Western Australia Australia
    Capgemini SA 10,000+ Paris Ile-de-france France
    BUPA (British United Provident Association) 10,000+ London England United Kingdom
    MONASH HEALTH 10,000+ Clayton Victoria Australia
    Sealed Air Corporation 10,000+ Charlotte North Carolina United States
    State Of Alaska 10,000+ Juneau Alaska United States
    Foot Locker Europe 10,000+ Vianen Utrecht Netherlands
    Beaumont Health 10,000+ Royal Oak Michigan United States
    Micro Focus 10,000+ Cupertino California United States
    PAREXEL, Inc 10,000+ Waltham Massachusetts United States

    Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

    Know More

    Micro Focus ZENworks Service Desk Customers by Industry

    The three top industries that use Micro Focus ZENworks Service Desk for Customer Support Services are Research (4), Hospitals (3), Agile (2).

    Micro Focus ZENworks Service Desk Customers by Employee Size

    The majority of Micro Focus ZENworks Service Desk’s customers for the customer-support-services category fall in the company size of 1,000 - 4,999 employees (22 companies), 10,000+ employees (17 companies), 250 - 499 employees (9 companies).

    Micro Focus ZENworks Service Desk Customers by Geography

    The top three geographies of Micro Focus ZENworks Service Desk for customer-support-services are the United States with 28(40.00%), United Kingdom with 14(20.00%), Australia with 9(12.86%) customers respectively.

    Employees of Micro Focus ZENworks Service Desk

    Download the 6sense Chrome Extension to get verified contact data of Micro Focus ZENworks Service Desk employees

    Install Now

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Micro Focus ZENworks Service Desk competitors?

    Micro Focus ZENworks Service Desk’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, Forethought. You can view a full list of Micro Focus ZENworks Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Micro Focus ZENworks Service Desk and 40,000 other technologies on the internet.You can also compare Micro Focus ZENworks Service Desk and its feature with top competitors here : Micro Focus ZENworks Service Desk vs Salesforce Service Cloud Micro Focus ZENworks Service Desk vs ServiceNow Customer Service Management Micro Focus ZENworks Service Desk vs Forethought .

    What is Micro Focus ZENworks Service Desk customer distribution based on company size?

    The majority of Micro Focus ZENworks Service Desk’s customers for the customer-support-services category fall in the company size of 1,000 - 4,999 employees (22 companies), 10,000+ employees (17 companies), 250 - 499 employees (9 companies). You can view a distribution chart of Micro Focus ZENworks Service Desk customers by company size here.

    What is Micro Focus ZENworks Service Desk market share in the customer-support-services?

    Micro Focus ZENworks Service Desk has market share of 0.39% in customer-support-services market. Micro Focus ZENworks Service Desk competes with 29 competitor tools in customer-support-services category. The top alternatives for Micro Focus ZENworks Service Desk customer-support-services tool are Salesforce Service Cloud with 78.15%, ServiceNow Customer Service Management with 8.33%, Forethought with 3.19% market share.

    What are the top industries that use Micro Focus ZENworks Service Desk?

    Top industries that use Micro Focus ZENworks Service Desk for customer-support-services are Research (4), Hospitals (3), Agile (2).

    What are the top countries that use Micro Focus ZENworks Service Desk?

    Around the world in 2023, over 68 companies have started using Micro Focus ZENworks Service Desk as customer-support-services tool. Companies using Micro Focus ZENworks Service Desk for customer-support-services are majorly from United States with 28 customers. 40.00% of Micro Focus ZENworks Service Desk customers are from the United States. Other top countries using Micro Focus ZENworks Service Desk are United Kingdom and Australia with 14(20.00%) and 9(12.86%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
    Get everything in one place

    Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.