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Micro Focus ZENworks Service Desk

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Micro Focus ZENworks Service Desk is a IT service desk software that helps a company streamline and automate their entire service management environme...Read more

Customer Support Services
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Market Share of Micro Focus ZENworks Service Desk

Current Customer(s)

48

Market Share (Est.)

0.26%

Ranking

#10

Top Competitors and Alternatives of Micro Focus ZENworks Service Desk

The top three of Micro Focus ZENworks Service Desk’s competitors in the Customer Support Services category are Salesforce Service Cloud with 75.55%, ServiceNow Customer Service Management with 9.06%, Forethought with 6.10% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud1410075.55%Micro Focus ZENworks Service Desk vs Salesforce Service Cloud
ServiceNow Customer Service Management16919.06%Micro Focus ZENworks Service Desk vs ServiceNow Customer Service Management
Forethought11386.10%Micro Focus ZENworks Service Desk vs Forethought
Microsoft Dynamics 365 Field Service4862.60%Micro Focus ZENworks Service Desk vs Microsoft Dynamics 365 Field Service
SAP Service Cloud4742.54%Micro Focus ZENworks Service Desk vs SAP Service Cloud
Clarity SDM2751.47%Micro Focus ZENworks Service Desk vs Clarity SDM
nService1410.76%Micro Focus ZENworks Service Desk vs nService
Cresta630.34%Micro Focus ZENworks Service Desk vs Cresta
Clarabridge Engage590.32%Micro Focus ZENworks Service Desk vs Clarabridge Engage
AGI Self Service450.24%Micro Focus ZENworks Service Desk vs AGI Self Service
Cognitive Virtual Assistant390.21%Micro Focus ZENworks Service Desk vs Cognitive Virtual Assistant
Cisco Smart Net Total Care210.11%Micro Focus ZENworks Service Desk vs Cisco Smart Net Total Care
Jobi110.06%Micro Focus ZENworks Service Desk vs Jobi
Qelp110.06%Micro Focus ZENworks Service Desk vs Qelp
SiteGlue100.05%Micro Focus ZENworks Service Desk vs SiteGlue
luminjo70.04%Micro Focus ZENworks Service Desk vs luminjo
WebSupport PRO70.04%Micro Focus ZENworks Service Desk vs WebSupport PRO
Hippo Wiz - Screen Recorder60.03%Micro Focus ZENworks Service Desk vs Hippo Wiz - Screen Recorder
AnswerChat50.03%Micro Focus ZENworks Service Desk vs AnswerChat
NetSupport 24-750.03%Micro Focus ZENworks Service Desk vs NetSupport 24-7
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Popular Comparisons

Top Competitors and Alternatives of Micro Focus ZENworks Service Desk

The top three of Micro Focus ZENworks Service Desk’s competitors in the Customer Support Services category are Salesforce Service Cloud with 75.55%, ServiceNow Customer Service Management with 9.06%, Forethought with 6.10% market share.

Micro Focus ZENworks Service Desk vs Salesforce Service Cloud

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Micro Focus ZENworks Service Desk vs ServiceNow Customer Service Management

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Micro Focus ZENworks Service Desk vs Forethought

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Micro Focus ZENworks Service Desk vs Microsoft Dynamics 365 Field Service

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Micro Focus ZENworks Service Desk vs SAP Service Cloud

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Micro Focus ZENworks Service Desk vs Clarity SDM

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Micro Focus ZENworks Service Desk vs nService

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Micro Focus ZENworks Service Desk vs Cresta

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Customers of Micro Focus ZENworks Service Desk

Around the world in 2024, over 48 companies have started using Micro Focus ZENworks Service Desk as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Sealed Air Corporation10,000+CharlotteNorth CarolinaUnited States
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ManpowerGroup10,000+MilwaukeeWisconsinUnited States
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State Of Alaska10,000+JuneauAlaskaUnited States
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Micro Focus10,000+CupertinoCaliforniaUnited States
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PAREXEL, Inc10,000+WalthamMassachusettsUnited States
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International Business Machines Corporation (IBM)10,000+ArmonkNew YorkUnited States
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WellStar Health System10,000+MariettaGeorgiaUnited States
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BUPA (British United Provident Association)10,000+LondonEnglandUnited Kingdom
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OhioHealth Corporation10,000+ColumbusOhioUnited States
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Hewlett-Packard Enterprise Company10,000+San JoseCaliforniaUnited States
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Micro Focus ZENworks Service Desk Customers by Products and Services

The top three products and services offering customers that use Micro Focus ZENworks Service Desk for Customer Support Services are Mental Health Services (5), Healthcare Services (5), Rehabilitation Services (4).

Customers

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Micro Focus ZENworks Service Desk Customers by Employee Size

The majority of Micro Focus ZENworks Service Desk's customers for the customer-support-services category fall in the company size of 10,000+ employees (17 companies), 1,000 - 4,999 employees (9 companies), 500 - 999 employees (6 companies).

Employee Size

Micro Focus ZENworks Service Desk Customers by Geography

The top three geographies of Micro Focus ZENworks Service Desk for customer-support-services are the United States with 24(52.17%), United Kingdom with 8(17.39%), Canada with 4(8.70%) customers respectively.

Customers

Employees of Micro Focus ZENworks Service Desk

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Also see other Products/Services by Micro Focus ZENworks Service Desk in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Micro Focus ZENworks Service Desk competitors?

Micro Focus ZENworks Service Desk’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, Forethought. You can view a full list of Micro Focus ZENworks Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Micro Focus ZENworks Service Desk and 40,000 other technologies on the internet. You can also compare Micro Focus ZENworks Service Desk and its feature with top competitors here : Micro Focus ZENworks Service Desk vs Salesforce Service Cloud Micro Focus ZENworks Service Desk vs ServiceNow Customer Service Management Micro Focus ZENworks Service Desk vs Forethought.

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What is Micro Focus ZENworks Service Desk customer distribution based on company size?

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What is Micro Focus ZENworks Service Desk market share in the customer-support-services?

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What are the top countries that use Micro Focus ZENworks Service Desk?

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What are the top industries that use Micro Focus ZENworks Service Desk?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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