Salesforce Service Cloud is a comprehensive service management platform that enables organisations to work with customers and channel partners to prov...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Salesforce Service Cloud’s competitors in the Customer Support Services category are Forethought with 14.34%, ServiceNow Customer Service Management with 8.17%, Botmaker with 4.47% market share.
Popular Comparisons
The top three of Salesforce Service Cloud’s competitors in the Customer Support Services category are Forethought with 14.34%, ServiceNow Customer Service Management with 8.17%, Botmaker with 4.47% market share.
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Around the world in 2025, over 8765 companies have started using Salesforce Service Cloud as Customer Support Services tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Tailored Brands, Inc. | 10,000+ | Houston | Texas | United States | |
De Beers Group | 10,000+ | London | England | United Kingdom | |
Vodafone | 10,000+ | Newbury | England | United Kingdom | |
JLL | 10,000+ | Chicago | Illinois | United States | |
Southern New Hampshire University | 10,000+ | Manchester | New Hampshire | United States | |
NYU Langone Health | 10,000+ | New York City | New York | United States | |
Beckman Coulter | 10,000+ | Brea | California | United States | |
NN Group | 10,000+ | The Hague | South Holland | Netherlands | |
Tyco | 10,000+ | Princeton | New Jersey | United States | |
Mitel | 10,000+ | Ottawa | Ontario | Canada |
The top three products and services offering customers that use Salesforce Service Cloud for Customer Support Services are Salesforce (219), Crm (175), Consulting (149).
Customers
The majority of Salesforce Service Cloud's customers for the customer-support-services category fall in the company size of 1,000 - 4,999 employees (1340 companies), 100 - 249 employees (1332 companies), 20 - 49 employees (1185 companies).
Employee Size
The top three geographies of Salesforce Service Cloud for customer-support-services are the United States with 4708(64.45%), United Kingdom with 648(8.87%), Canada with 376(5.15%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the customer-support-services category are Forethought, ServiceNow Customer Service Management, Botmaker. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs Forethought Salesforce Service Cloud vs ServiceNow Customer Service Management Salesforce Service Cloud vs Botmaker.
What is Salesforce Service Cloud customer distribution based on company size?
What is Salesforce Service Cloud market share in the customer-support-services?
What are the top countries that use Salesforce Service Cloud?
What are the top industries that use Salesforce Service Cloud?
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