Categories where Salesforce Service Cloud and SAP Service Cloud compete
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and SAP Service Cloud, we can see that Salesforce Service Cloud has 9458 customer(s), while SAP Service Cloud has 623 customer(s). In the Customer Support Services category, with 9458 customer(s) Salesforce Service Cloud stands at 1st place by ranking, while SAP Service Cloud with 623 customer(s), is at the 5th place.
Salesforce Service Cloud
1st
9458 Customer
SAP Service Cloud
5th
623 Customer
Salesforce Service Cloud has a 60.91% market share in the Customer Support Services category, while SAP Service Cloud has a 4.01% market share in the same space.
Comparing Salesforce Service Cloud and SAP Service Cloud customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Canada, while SAP Service Cloud has more customers in United States.
Salesforce Service Cloud
SAP Service Cloud
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs SAP Service Cloud’s target audience.
Salesforce Service Cloud
New
357 Customer
Lost
353 Customer
SAP Service Cloud
New
24 Customer
Lost
3 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and SAP Service Cloud compete against each other?
Salesforce Service Cloud and SAP Service Cloud compete against each other in the Customer Support Services, Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat.
How does the market share of Salesforce Service Cloud and SAP Service Cloud compare in the Customer Support Services market?
How many customers are acquired by Salesforce Service Cloud and SAP Service Cloud in the Customer Support Services segment?
What are the countries in which Salesforce Service Cloud and SAP Service Cloud has more customers?
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