Question 1

What are the different markets in which
        SAP Service Cloud and
        Qelp compete against each other?

Accepted Answer

SAP Service Cloud and
        Qelp compete against each other in
        the Customer Support Services.

Question 2

How does the market share of
        SAP Service Cloud
        and Qelp compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        SAP Service Cloud has a
        2.54%
        market share in comparison to
        Qelp’s
        0.06%.
        Since it has a better market share coverage,
        SAP Service Cloud holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Qelp holds the
        14th spot.

Question 3

How many customers are acquired by
        SAP Service Cloud and
        Qelp in the
        Customer Support Services segment?

Accepted Answer

SAP Service Cloud has
        474 customers and
        Qelp has
        11 customers in the
        Customer Support Services
        segment. SAP Service Cloud has
        463 more customers than
        Qelp in this category.

Question 4

What are the countries in which
        SAP Service Cloud and
        Qelp has more customers?

Accepted Answer

SAP Service Cloud has more customers in United States, Germany and India.
Qelp has more customers in United States, Brazil and Netherlands.

SAP Service Cloud Vs Qelp : In-Depth Comparison

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Comparing the customer bases of SAP Service Cloud and Qelp

Comparing the market share of SAP Service Cloud and Qelp

Compare SAP Service Cloud vs Qelp customers by geography

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