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Knowledge Management

Q: How many companies use Knowledge Management software these days?

Around the world in 2025, over 1,058,150 companies are currently using one or more Knowledge Management software. Out of these, there are 802,491 companies using Knowledge Management tools that are originally from the United States.

Q: Which company has the most significant market share in the Knowledge Management software space?

The top few companies that have the most significant market share in the Knowledge Management space are Wix with 73.96% of market share, Zendesk with 9.75% of market share, Quip with 4.75% of market share. Check for other Knowledge Management technologies market share here.

Q: What are the top industries that usually use Knowledge Management softwares?

The top industries that use Knowledge Management software are Marketing (10,250), Consulting (7,043), Education (7,015).

Gain market share and customer base information about the top Knowledge Management software. Check out our list of Knowledge Management Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

124

Technologies Tracked

1696945

Companies Tracked

Categories related to Knowledge Management

Project Collaboration

Document Management

Team Collaboration

Collaborative Calendars

Instant Messaging And Chat

Top 5 Knowledge Management technologies in 2025

Over 1696945 companies are using Knowledge Management tools. Wix with 73.96% market share (1255062 customers), Zendesk with 9.75% market share (165482 customers), Quip with 4.75% market share (80573 customers).

Technology

Market Share (Est.)

Customers

Wix

73.96%

1255062

Zendesk

9.75%

165482

Quip

4.75%

80573

Atlassian Confluence

1.97%

33377

Freshworks

1.89%

32098

Others

7.68%

130353

Knowledge Management Customers by Employee Size

The majority of Knowledge Management category falls in the company size of 0 - 9 employees (942688 companies), 20 - 49 employees (318720 companies), 100 - 249 employees (133399 companies).

Employee Size

Knowledge Management Customers by Geography

Companies using Knowledge Management technology software are majorly from the United States with 802491 (59.36%), United Kingdom with 142097 (10.51%), Canada with 82449 (6.10%) customers respectively.

Customers

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Knowledge Management Customers by Industry

Top industries that use Knowledge Management for Marketing (10250), Consulting (7043), Education (7015).

Customers

Market Share for Top Knowledge Management Technologies

Analyze the market share of popular Knowledge Management technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Wix	1255062	73.96
2	Zendesk	165482	9.75
3	Quip	80573	4.75
4	Atlassian Confluence	33377	1.97
5	Freshworks	32098	1.89
6	TalentLMS	18937	1.12
7	monday.com	18030	1.06
8	Liberty	13947	0.82
9	Salesforce Service Cloud	8160	0.48
10	Bitrix24	8094	0.48
11	LiveAgent	6679	0.39
12	Gitbook	5878	0.35
13	SkyPrep	5817	0.34
14	Re:amaze	5743	0.34
15	Yammer	5233	0.31
16	Zoho Desk	5207	0.31
17	MangoApps	4125	0.24
18	UserVoice	3090	0.18
19	Litmos LMS	3004	0.18
20	Jive	2887	0.17
21	Flowlu	2033	0.12
22	Helpjuice	1516	0.09
23	Document360	1198	0.07
24	HappyFox	934	0.06
25	ProProfs Knowledge Base	774	0.05
26	RFPIO	767	0.05
27	IdeaScale	666	0.04
28	Tridion	628	0.04
29	Planio	578	0.03
30	MyHub Intranet	427	0.03
31	Zoho Connect	394	0.02
32	Cherwell Service Management	359	0.02
33	Way We Do	324	0.02
34	Talisma	297	0.02
35	Slab	238	0.01
36	Vivantio Pro	226	0.01
37	Thought Industries	225	0.01
38	Qhub	221	0.01
39	XWiki	214	0.01
40	Nuxeo	191	0.01
41	Unily	189	0.01
42	SABIO	160	0.01
43	Hippo Video	154	0.01
44	MindTouch	145	0.01
45	Inbenta	138	0.01
46	KnowledgeOwl	133	0.01
47	Zoho Wiki	127	0.01
48	Bloomfire	125	0.01
49	iMeet Central	116	0.01
50	Wix Answers	109	0.01
51	Plek	100	0.01
52	VidGrid	97	0.01
53	Elium	90	0.01
54	UseResponse	86	0.01
55	eXo Platform	74	0.00
56	Stack Overflow for Teams	73	0.00
57	Attivio	68	0.00
58	Happeo	64	0.00
59	iorad	60	0.00
60	KMS Lighthouse	60	0.00
61	ProProfs Training Maker	58	0.00
62	Favro	58	0.00
63	Tallium Network	56	0.00
64	Clinked	52	0.00
65	Onna	52	0.00
66	Panviva	43	0.00
67	Poka	42	0.00
68	Igloo Software	42	0.00
69	eStudio	41	0.00
70	ClickHelp	41	0.00
71	Alloy Navigator	39	0.00
72	Zingtree	34	0.00
73	ScreenSteps	32	0.00
74	Keeeb	28	0.00
75	EdCast	26	0.00
76	Shelf	25	0.00
77	Inmagic Presto	25	0.00
78	Stravito	24	0.00
79	Calls9 Knowledge Plus	21	0.00
80	USU Knowledge Management Software	21	0.00
81	Pryon	20	0.00
82	SocialChorus	19	0.00
83	Elucidat	19	0.00
84	AnswerHub	18	0.00
85	HelpMaster	18	0.00
86	Theum	18	0.00
87	Planbox Innovate	15	0.00
88	Universal Knowledge	14	0.00
89	Twine	14	0.00
90	EduBrite	13	0.00
91	Enable LMS	13	0.00
92	Smartlogic Semaphore	13	0.00
93	C2 ATOM	12	0.00
94	TOPYX	12	0.00
95	Actionspace	12	0.00
96	Honey	11	0.00
97	Salesbricks	11	0.00
98	Intranet DASHBOARD	10	0.00
99	Communifire	10	0.00
100	Yonyx	10	0.00
101	Dezide	9	0.00
102	Foresight Intelligence Center	9	0.00
103	Acknow	9	0.00
104	ProcedureFlow	9	0.00
105	VisionFlow	6	0.00
106	XpertRule	6	0.00
107	iManage Insight	6	0.00
108	KANA Express	5	0.00
109	Archbee	5	0.00
110	Geenio	4	0.00
111	Methodologee	3	0.00
112	careerpassport	3	0.00
113	Flock - Helloflock.com	3	0.00
114	Answerbase	3	0.00
115	Mingdao.com	3	0.00
116	Qontext	3	0.00
117	NanoNotion	2	0.00
118	10,000ft Insights	2	0.00
119	Helprace	2	0.00
120	KeyStone OnDemand	2	0.00
121	ShowHows	2	0.00
122	soLearn	2	0.00
123	livepro Knowledge Management	2	0.00
124	Thortspace	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Knowledge Management software market leaders?

Top leaders in the category for Knowledge Management software are Wix, Zendesk, Quip. Here, you can view a full list of Knowledge Management tools in the market.