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Knowledge Management

Q: How many companies use Knowledge Management software these days?

Around the world in 2025, over 1,097,845 companies are currently using one or more Knowledge Management software. Out of these, there are 1,010,741 companies using Knowledge Management tools that are originally from the United States.

Q: Which company has the most significant market share in the Knowledge Management software space?

The top few companies that have the most significant market share in the Knowledge Management space are Wix with 76.83% of market share, Zendesk with 8.29% of market share, Quip with 3.41% of market share. Check for other Knowledge Management technologies market share here.

Q: What are the top industries that usually use Knowledge Management softwares?

The top industries that use Knowledge Management software are Marketing (11,308), Consulting (8,127), Project Management (7,905).

Gain market share and customer base information about the top Knowledge Management software. Check out our list of Knowledge Management Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

127

Technologies Tracked

2175221

Companies Tracked

Categories related to Knowledge Management

Project Collaboration

Document Management

Team Collaboration

Collaborative Calendars

Instant Messaging And Chat

Top 5 Knowledge Management technologies in 2025

Over 2175221 companies are using Knowledge Management tools. Wix with 76.83% market share (1671205 customers), Zendesk with 8.29% market share (180346 customers), Quip with 3.41% market share (74263 customers).

Technology

Market Share (Est.)

Customers

Wix

76.83%

1671205

Zendesk

8.29%

180346

Quip

3.41%

74263

Atlassian Confluence

2.36%

51321

Freshworks

1.73%

37639

Others

7.38%

160447

Knowledge Management Customers by Employee Size

The majority of Knowledge Management category falls in the company size of 0 - 9 employees (1311761 companies), 20 - 49 employees (355539 companies), 100 - 249 employees (149954 companies).

Employee Size

Knowledge Management Customers by Geography

Companies using Knowledge Management technology software are majorly from the United States with 1010741 (57.30%), United Kingdom with 204148 (11.57%), Canada with 105459 (5.98%) customers respectively.

Customers

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Knowledge Management Customers by Industry

Top industries that use Knowledge Management for Marketing (11308), Consulting (8127), Project Management (7905).

Customers

Market Share for Top Knowledge Management Technologies

Analyze the market share of popular Knowledge Management technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Wix	1671205	76.83
2	Zendesk	180346	8.29
3	Quip	74263	3.41
4	Atlassian Confluence	51321	2.36
5	Freshworks	37639	1.73
6	monday.com	25036	1.15
7	Liberty	22344	1.03
8	TalentLMS	19375	0.89
9	Salesforce Service Cloud	13079	0.60
10	Bitrix24	9709	0.45
11	Yammer	7424	0.34
12	LiveAgent	7133	0.33
13	Re:amaze	6855	0.32
14	Gitbook	6482	0.30
15	Zoho Desk	6302	0.29
16	SkyPrep	5243	0.24
17	UserVoice	3845	0.18
18	MangoApps	3818	0.18
19	Litmos LMS	3001	0.14
20	Flowlu	1999	0.09
21	Jive	1850	0.09
22	Helpjuice	1465	0.07
23	RFPIO	1325	0.06
24	Document360	1151	0.05
25	HappyFox	1023	0.05
26	Tridion	972	0.04
27	ProProfs Knowledge Base	802	0.04
28	Slab	692	0.03
29	Cherwell Service Management	652	0.03
30	IdeaScale	598	0.03
31	Planio	545	0.03
32	Talisma	455	0.02
33	Nuxeo	441	0.02
34	MyHub Intranet	405	0.02
35	XWiki	357	0.02
36	USU Knowledge Management Software	314	0.01
37	SABIO	288	0.01
38	Way We Do	285	0.01
39	Zoho Connect	263	0.01
40	Thought Industries	249	0.01
41	Unily	238	0.01
42	Qhub	230	0.01
43	Stack Overflow for Teams	230	0.01
44	MindTouch	194	0.01
45	Vivantio Pro	185	0.01
46	Inbenta	185	0.01
47	Hippo Video	178	0.01
48	iMeet Central	178	0.01
49	Bloomfire	171	0.01
50	Zoho Wiki	147	0.01
51	KnowledgeOwl	143	0.01
52	Favro	116	0.01
53	Elium	113	0.01
54	Panviva	103	0.00
55	iorad	98	0.00
56	Wix Answers	98	0.00
57	Attivio	97	0.00
58	VidGrid	93	0.00
59	Onna	90	0.00
60	Happeo	88	0.00
61	eXo Platform	87	0.00
62	Alloy Navigator	83	0.00
63	Igloo Software	81	0.00
64	UseResponse	81	0.00
65	KMS Lighthouse	70	0.00
66	EdCast	65	0.00
67	Plek	64	0.00
68	Tallium Network	61	0.00
69	ProProfs Training Maker	58	0.00
70	KeyStone OnDemand	53	0.00
71	Zingtree	52	0.00
72	Elucidat	52	0.00
73	Clinked	51	0.00
74	eStudio	47	0.00
75	ScreenSteps	47	0.00
76	ClickHelp	41	0.00
77	SocialChorus	36	0.00
78	Planbox Innovate	35	0.00
79	HelpMaster	34	0.00
80	Poka	33	0.00
81	Inmagic Presto	33	0.00
82	Smartlogic Semaphore	29	0.00
83	Stravito	28	0.00
84	Keeeb	25	0.00
85	EduBrite	24	0.00
86	AnswerHub	24	0.00
87	Shelf	24	0.00
88	Salesbricks	22	0.00
89	Enable LMS	20	0.00
90	Pryon	20	0.00
91	Twine	19	0.00
92	TOPYX	19	0.00
93	Yonyx	19	0.00
94	Honey	18	0.00
95	Universal Knowledge	15	0.00
96	ProcedureFlow	15	0.00
97	Communifire	14	0.00
98	Actionspace	14	0.00
99	Calls9 Knowledge Plus	14	0.00
100	VisionFlow	13	0.00
101	Acknow	12	0.00
102	Archbee	12	0.00
103	XpertRule	12	0.00
104	Dezide	11	0.00
105	Intranet DASHBOARD	10	0.00
106	KANA Express	10	0.00
107	C2 ATOM	8	0.00
108	Answerbase	8	0.00
109	iManage Insight	8	0.00
110	Foresight Intelligence Center	7	0.00
111	ComAround Knowledge	7	0.00
112	Flock - Helloflock.com	7	0.00
113	Geenio	6	0.00
114	Theum	5	0.00
115	OpenText Decisiv	4	0.00
116	Methodologee	3	0.00
117	careerpassport	3	0.00
118	ShowHows	3	0.00
119	Mingdao.com	3	0.00
120	e-ServiceSuite	2	0.00
121	10,000ft Insights	2	0.00
122	IntelligenceBank Knowledge Management	2	0.00
123	Ftopia	2	0.00
124	Qontext	2	0.00
125	IntelliEnterprise	2	0.00
126	Objectiveli	2	0.00
127	livepro Knowledge Management	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Knowledge Management software market leaders?

Top leaders in the category for Knowledge Management software are Wix, Zendesk, Quip. Here, you can view a full list of Knowledge Management tools in the market.