Salesforce Service Cloud
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best pra...Read more
Market Share of Salesforce Service Cloud
Current Customer(s)
15895
Market Share (Est.)
0.71%
Ranking
#8
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Knowledge Management category are Wix with 75.83%, Zendesk with 8.04%, Atlassian Confluence with 3.22% market share.
Popular Comparisons
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Knowledge Management category are Wix with 75.83%, Zendesk with 8.04%, Atlassian Confluence with 3.22% market share.
Salesforce Service Cloud vs Wix
Salesforce Service Cloud vs Zendesk
Salesforce Service Cloud vs Atlassian Confluence
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Salesforce Service Cloud vs Freshworks
Salesforce Service Cloud vs monday.com
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Salesforce Service Cloud vs TalentLMS
Customers of Salesforce Service Cloud
Around the world in 2026, over 15770 companies have started using Salesforce Service Cloud as Knowledge Management tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| DENSO | 10,000+ | Southfield | Michigan | United States |     |
| Oi | 10,000+ | Rio de Janeiro | Rio de Janeiro | Brazil | |
| State Of Ohio | 10,000+ | Columbus | Ohio | United States | |
| Huawei Technologies | 10,000+ | Shenzhen | Guangdong | People's Republic of China | |
| ResMed | 10,000+ | San Diego | California | United States | |
| GE | 10,000+ | Boston | Massachusetts | United States | |
| Metso | 10,000+ | Espoo | Uusimaa | Finland | |
| Tyco | 10,000+ | Princeton | New Jersey | United States | |
| Blue Cross & Blue Shield Of Illinois | 10,000+ | Chicago | Illinois | United States | |
| Western Governors University | 10,000+ | Salt Lake City | Utah | United States | |
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Salesforce Service Cloud Customers by Products and Services
The top three products and services offering customers that use Salesforce Service Cloud for Knowledge Management are Salesforce (477), Crm (357), Digital Transformation (316).
Customers
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Salesforce Service Cloud Customers by Employee Size
The majority of Salesforce Service Cloud's customers for the knowledge-management category fall in the company size of 100 - 249 employees (2811 companies), 1,000 - 4,999 employees (2730 companies), 10,000+ employees (2179 companies).
Employee Size
Salesforce Service Cloud Customers by Geography
The top three geographies of Salesforce Service Cloud for knowledge-management are the United States with 8258(62.07%), United Kingdom with 1025(7.70%), India with 814(6.12%) customers respectively.
Customers
Employees of Salesforce Service Cloud
Also see other Products/Services by Salesforce Service Cloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the knowledge-management category are Wix, Zendesk, Atlassian Confluence. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs Wix Salesforce Service Cloud vs Zendesk Salesforce Service Cloud vs Atlassian Confluence.
What is Salesforce Service Cloud customer distribution based on company size?
What is Salesforce Service Cloud market share in the knowledge-management?
What are the top countries that use Salesforce Service Cloud?
What are the top industries that use Salesforce Service Cloud?
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