Salesforce Service Cloud
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best pra...Read more
Market Share of Salesforce Service Cloud
Current Customer(s)
10613
Market Share (Est.)
0.48%
Ranking
#9
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Knowledge Management category are Wix with 78.65%, Zendesk with 7.81%, Quip with 3.36% market share.
Popular Comparisons
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Knowledge Management category are Wix with 78.65%, Zendesk with 7.81%, Quip with 3.36% market share.
Salesforce Service Cloud vs Wix
Salesforce Service Cloud vs Zendesk
Salesforce Service Cloud vs Quip
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Customers of Salesforce Service Cloud
Around the world in 2026, over 10489 companies have started using Salesforce Service Cloud as Knowledge Management tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Macquarie Group | 10,000+ | Sydney | New South Wales | Australia |     |
| Norfolk Southern | 10,000+ | Atlanta | Georgia | United States | |
| AAPC | 10,000+ | Salt Lake City | Utah | United States | |
| FactSet | 10,000+ | Norwalk | Connecticut | United States | |
| The Adecco Group | 10,000+ | Zurich | Zurich | Switzerland | |
| WARTSILA SOUTH AFRICA LTD | 10,000+ | Helsinki | Uusimaa | Finland | |
| CareerBuilder | 10,000+ | Chicago | Illinois | United States | |
| BBC Studios | 10,000+ | London | England | United Kingdom | |
| Flipkart | 10,000+ | Bengaluru | Karnataka | India | |
| Textron | 10,000+ | Providence | Rhode Island | United States | |
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Salesforce Service Cloud Customers by Products and Services
The top three products and services offering customers that use Salesforce Service Cloud for Knowledge Management are Salesforce (317), Crm (241), Digital Transformation (230).
Customers
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Salesforce Service Cloud Customers by Employee Size
The majority of Salesforce Service Cloud's customers for the knowledge-management category fall in the company size of 1,000 - 4,999 employees (1853 companies), 100 - 249 employees (1730 companies), 10,000+ employees (1643 companies).
Employee Size
Salesforce Service Cloud Customers by Geography
The top three geographies of Salesforce Service Cloud for knowledge-management are the United States with 5428(62.07%), United Kingdom with 661(7.56%), India with 506(5.79%) customers respectively.
Customers
Employees of Salesforce Service Cloud
Also see other Products/Services by Salesforce Service Cloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs Wix Salesforce Service Cloud vs Zendesk Salesforce Service Cloud vs Quip.
What is Salesforce Service Cloud customer distribution based on company size?
What is Salesforce Service Cloud market share in the knowledge-management?
What are the top countries that use Salesforce Service Cloud?
What are the top industries that use Salesforce Service Cloud?
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