Categories where Salesforce Service Cloud and Zoho Desk compete
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Zoho Desk, we can see that Salesforce Service Cloud has 9090 customer(s), while Zoho Desk has 5179 customer(s). In the Knowledge Management category, with 9090 customer(s) Salesforce Service Cloud stands at 9th place by ranking, while Zoho Desk with 5179 customer(s), is at the 14th place.
Salesforce Service Cloud
9th
9090 Customer
Zoho Desk
14th
5179 Customer
Salesforce Service Cloud has a 0.55% market share in the Knowledge Management category, while Zoho Desk has a 0.31% market share in the same space.
Comparing Salesforce Service Cloud and Zoho Desk customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Canada, while Zoho Desk has more customers in United States.
Salesforce Service Cloud
Zoho Desk
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Zoho Desk’s target audience.
Salesforce Service Cloud
New
345 Customer
Lost
331 Customer
Zoho Desk
New
33 Customer
Lost
39 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Zoho Desk compete against each other?
Salesforce Service Cloud and Zoho Desk compete against each other in the Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat, Knowledge Management.
How does the market share of Salesforce Service Cloud and Zoho Desk compare in the Knowledge Management market?
How many customers are acquired by Salesforce Service Cloud and Zoho Desk in the Knowledge Management segment?
What are the countries in which Salesforce Service Cloud and Zoho Desk has more customers?
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