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Zoho Desk

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Zoho Desk is a web-based customer service application that helps build stronger relationships with customers.

Knowledge Management
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Market Share of Zoho Desk

Current Customer(s)

5179

Market Share (Est.)

0.31%

Ranking

#14

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Knowledge Management category are Wix with 76.13%, Zendesk with 9.92%, Quip with 2.98% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix126466976.13%Zoho Desk vs Wix
Zendesk1647079.92%Zoho Desk vs Zendesk
Quip495642.98%Zoho Desk vs Quip
Freshworks343042.07%Zoho Desk vs Freshworks
Atlassian Confluence312861.88%Zoho Desk vs Atlassian Confluence
monday.com175201.05%Zoho Desk vs monday.com
Liberty140720.85%Zoho Desk vs Liberty
TalentLMS118590.71%Zoho Desk vs TalentLMS
Salesforce Service Cloud90900.55%Zoho Desk vs Salesforce Service Cloud
Bitrix2483530.50%Zoho Desk vs Bitrix24
LiveAgent66630.40%Zoho Desk vs LiveAgent
Gitbook59450.36%Zoho Desk vs Gitbook
Yammer54470.33%Zoho Desk vs Yammer
Re:amaze51480.31%Zoho Desk vs Re:amaze
UserVoice36490.22%Zoho Desk vs UserVoice
SkyPrep30370.18%Zoho Desk vs SkyPrep
MangoApps25360.15%Zoho Desk vs MangoApps
Litmos LMS25270.15%Zoho Desk vs Litmos LMS
Helpjuice14810.09%Zoho Desk vs Helpjuice
Jive11880.07%Zoho Desk vs Jive
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Knowledge Management category are Wix with 76.13%, Zendesk with 9.92%, Quip with 2.98% market share.

Zoho Desk vs Wix

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Zoho Desk vs Zendesk

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Zoho Desk vs Quip

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Zoho Desk vs Freshworks

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Zoho Desk vs Atlassian Confluence

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Zoho Desk vs monday.com

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Zoho Desk vs Liberty

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Zoho Desk vs TalentLMS

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Customers of Zoho Desk

Around the world in 2025, over 5179 companies have started using Zoho Desk as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
FirstService Residential10,000+Dania BeachFloridaUnited States
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University Of Hawaii10,000+HonoluluHawaiiUnited States
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MiTAC Computing Technology5,000 - 9,999NewarkCaliforniaUnited States
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Coach Usa | Short Line Bus Company5,000 - 9,999ParamusNew JerseyUnited States
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Tektronix5,000 - 9,999BeavertonOregonUnited States
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Orient Electronics5,000 - 9,999LahorePunjabPakistan
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Shiji Group5,000 - 9,999BeijingBeijingPeople's Republic of China
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UT Health San Antonio5,000 - 9,999San AntonioTexasUnited States
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Universidad Católica San Pablo5,000 - 9,999ArequipaArequipaPeru
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ManageEngine5,000 - 9,999PleasantonCaliforniaUnited States
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Knowledge Management are Crm (78), Software (73), Saas (67).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the knowledge-management category fall in the company size of 20 - 49 employees (1747 companies), 0 - 9 employees (1661 companies), 100 - 249 employees (616 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for knowledge-management are the United States with 2424(58.92%), India with 332(8.07%), Australia with 330(8.02%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Contact Center
Knowledge Management
Instant Messaging And Chat
Helpdesk Tools
Customer Engagement

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Wix Zoho Desk vs Zendesk Zoho Desk vs Quip.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the knowledge-management?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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