Categories where Salesforce Service Cloud and Zoho Desk compete
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Zoho Desk, we can see that Salesforce Service Cloud has 12335 customer(s), while Zoho Desk has 6120 customer(s). In the Knowledge Management category, with 12335 customer(s) Salesforce Service Cloud stands at 9th place by ranking, while Zoho Desk with 6120 customer(s), is at the 15th place.
Salesforce Service Cloud
9th
12335 Customer
Zoho Desk
15th
6120 Customer
Salesforce Service Cloud has a 0.54% market share in the Knowledge Management category, while Zoho Desk has a 0.27% market share in the same space.
Comparing Salesforce Service Cloud and Zoho Desk customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Germany, while Zoho Desk has more customers in United States.
Salesforce Service Cloud
Zoho Desk
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Zoho Desk’s target audience.
Salesforce Service Cloud
New
85 Customer
Lost
61 Customer
Zoho Desk
New
51 Customer
Lost
11 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Zoho Desk compete against each other?
Salesforce Service Cloud and Zoho Desk compete against each other in the Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat, Knowledge Management.
How does the market share of Salesforce Service Cloud and Zoho Desk compare in the Knowledge Management market?
How many customers are acquired by Salesforce Service Cloud and Zoho Desk in the Knowledge Management segment?
What are the countries in which Salesforce Service Cloud and Zoho Desk has more customers?
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