Zendesk
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos...Read more
Market Share of Zendesk
Current Customer(s)
161602
Market Share (Est.)
9.75%
Ranking
#2
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Knowledge Management category are Wix with 76.50%, Quip with 2.99%, Freshworks with 2.03% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1268430 | 76.50% | Zendesk vs Wix |
| Quip | 49561 | 2.99% | Zendesk vs Quip |
| Freshworks | 33678 | 2.03% | Zendesk vs Freshworks |
| Atlassian Confluence | 30355 | 1.83% | Zendesk vs Atlassian Confluence |
| monday.com | 17604 | 1.06% | Zendesk vs monday.com |
| Liberty | 13802 | 0.83% | Zendesk vs Liberty |
| TalentLMS | 11625 | 0.70% | Zendesk vs TalentLMS |
| Salesforce Service Cloud | 8549 | 0.52% | Zendesk vs Salesforce Service Cloud |
| Bitrix24 | 8324 | 0.50% | Zendesk vs Bitrix24 |
| LiveAgent | 6513 | 0.39% | Zendesk vs LiveAgent |
| Gitbook | 5941 | 0.36% | Zendesk vs Gitbook |
| Yammer | 5355 | 0.32% | Zendesk vs Yammer |
| Zoho Desk | 5196 | 0.31% | Zendesk vs Zoho Desk |
| Re:amaze | 5018 | 0.30% | Zendesk vs Re:amaze |
| UserVoice | 3555 | 0.21% | Zendesk vs UserVoice |
| Jive | 3134 | 0.19% | Zendesk vs Jive |
| SkyPrep | 3044 | 0.18% | Zendesk vs SkyPrep |
| Litmos LMS | 2457 | 0.15% | Zendesk vs Litmos LMS |
| Helpjuice | 1462 | 0.09% | Zendesk vs Helpjuice |
| Document360 | 1190 | 0.07% | Zendesk vs Document360 |
Popular Comparisons
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Knowledge Management category are Wix with 76.50%, Quip with 2.99%, Freshworks with 2.03% market share.
Zendesk vs Wix
Zendesk vs Quip
Zendesk vs Freshworks
Zendesk vs Atlassian Confluence
Zendesk vs monday.com
Zendesk vs Liberty
Zendesk vs TalentLMS
Zendesk vs Salesforce Service Cloud
Customers of Zendesk
Around the world in 2025, over 161600 companies have started using Zendesk as Knowledge Management tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Allcargo Logistics | 10,000+ | Mumbai | Maharashtra | India |     |
| University Of Wisconsin | 10,000+ | Madison | Wisconsin | United States | |
| Steelcase | 10,000+ | Grand Rapids | Michigan | United States | |
| Federal Board Of Revenue | 10,000+ | Islamabad | Islamabad | Pakistan | |
| Hard Rock Cafe | 10,000+ | Davie | Florida | United States | |
| TruGreen | 10,000+ | Memphis | Tennessee | United States | |
| Henry Schein | 10,000+ | Melville | New York | United States | |
| Hormel Foods Corporation | 10,000+ | Austin | Minnesota | United States | |
| Nortek | 10,000+ | O'Fallon | Missouri | United States | |
| Express Employment Professionals | 10,000+ | Oklahoma City | Oklahoma | United States | |
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Zendesk Customers by Products and Services
The top three products and services offering customers that use Zendesk for Knowledge Management are Marketing (1635), Technology (1368), Saas (1222).
Customers
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Zendesk Customers by Employee Size
The majority of Zendesk's customers for the knowledge-management category fall in the company size of 0 - 9 employees (48731 companies), 20 - 49 employees (42871 companies), 100 - 249 employees (22098 companies).
Employee Size
Zendesk Customers by Geography
The top three geographies of Zendesk for knowledge-management are the United States with 66719(54.14%), United Kingdom with 13508(10.96%), Australia with 6238(5.06%) customers respectively.
Customers
Employees of Zendesk
Also see other Products/Services by Zendesk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zendesk competitors?
Zendesk’s Top competitors in the knowledge-management category are Wix, Quip, Freshworks. You can view a full list of Zendesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk and 40,000 other technologies on the internet. You can also compare Zendesk and its feature with top competitors here : Zendesk vs Wix Zendesk vs Quip Zendesk vs Freshworks.
What is Zendesk customer distribution based on company size?
What is Zendesk market share in the knowledge-management?
What are the top countries that use Zendesk?
What are the top industries that use Zendesk?
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