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LiveAgent

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Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

Knowledge Management
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Market Share of LiveAgent

Current Customer(s)

7071

Market Share (Est.)

0.31%

Ranking

#11

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 78.42%, Zendesk with 8.14%, Quip with 3.21% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix181438978.42%LiveAgent vs Wix
Zendesk1882708.14%LiveAgent vs Zendesk
Quip742933.21%LiveAgent vs Quip
Atlassian Confluence463342.00%LiveAgent vs Atlassian Confluence
Freshworks373911.62%LiveAgent vs Freshworks
monday.com257131.11%LiveAgent vs monday.com
TalentLMS181630.79%LiveAgent vs TalentLMS
Liberty178430.77%LiveAgent vs Liberty
Salesforce Service Cloud123940.54%LiveAgent vs Salesforce Service Cloud
Bitrix24100210.43%LiveAgent vs Bitrix24
Re:amaze68210.29%LiveAgent vs Re:amaze
Yammer66820.29%LiveAgent vs Yammer
Gitbook66410.29%LiveAgent vs Gitbook
Zoho Desk62140.27%LiveAgent vs Zoho Desk
SkyPrep52460.23%LiveAgent vs SkyPrep
UserVoice40620.18%LiveAgent vs UserVoice
MangoApps38130.16%LiveAgent vs MangoApps
Litmos LMS28440.12%LiveAgent vs Litmos LMS
Flowlu18250.08%LiveAgent vs Flowlu
Helpjuice15790.07%LiveAgent vs Helpjuice
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 78.42%, Zendesk with 8.14%, Quip with 3.21% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Quip

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LiveAgent vs Atlassian Confluence

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LiveAgent vs Freshworks

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LiveAgent vs monday.com

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LiveAgent vs TalentLMS

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LiveAgent vs Liberty

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Customers of LiveAgent

Around the world in 2026, over 6875 companies have started using LiveAgent as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
World Media Group, LLC10,000+Lake StevensWashingtonUnited States
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Gracefulagingtoday10,000+NashvilleTennesseeUnited States
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Ericsson Software Technology10,000+AthloneLeinsterIreland
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Flipkart10,000+BengaluruKarnatakaIndia
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NYU Langone Health10,000+New York CityNew YorkUnited States
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HealthPartners10,000+BloomingtonMinnesotaUnited States
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Coventry University London Campus10,000+CoventryEnglandUnited Kingdom
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Comunidad De Madrid10,000+MadridMadridSpain
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POLICIA NACIONAL DE COLOMBIA10,000+BogotaBogota D.C.Colombia
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Emeritus10,000+BostonMassachusettsUnited States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Knowledge Management are Education (55), Marketing (53), Financial Services (47).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the knowledge-management category fall in the company size of 0 - 9 employees (2176 companies), 20 - 49 employees (1495 companies), 100 - 249 employees (953 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for knowledge-management are the United States with 3368(64.94%), United Kingdom with 460(8.87%), Canada with 236(4.55%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Customer Experience
Knowledge Management
Instant Messaging And Chat
Personalization Behavioral Targeting
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Quip.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the knowledge-management?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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