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LiveAgent

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Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

Knowledge Management
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Market Share of LiveAgent

Current Customer(s)

6018

Market Share (Est.)

0.27%

Ranking

#15

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 75.83%, Zendesk with 8.04%, Atlassian Confluence with 3.22% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix170236075.83%LiveAgent vs Wix
Zendesk1804148.04%LiveAgent vs Zendesk
Atlassian Confluence722463.22%LiveAgent vs Atlassian Confluence
Quip721663.21%LiveAgent vs Quip
Freshworks413431.84%LiveAgent vs Freshworks
monday.com340321.52%LiveAgent vs monday.com
Liberty282321.26%LiveAgent vs Liberty
Salesforce Service Cloud158950.71%LiveAgent vs Salesforce Service Cloud
TalentLMS130760.58%LiveAgent vs TalentLMS
Bitrix24100430.45%LiveAgent vs Bitrix24
Yammer88630.39%LiveAgent vs Yammer
Zoho Desk72960.32%LiveAgent vs Zoho Desk
Re:amaze66740.30%LiveAgent vs Re:amaze
Gitbook61610.27%LiveAgent vs Gitbook
SkyPrep51240.23%LiveAgent vs SkyPrep
MangoApps37170.17%LiveAgent vs MangoApps
UserVoice36260.16%LiveAgent vs UserVoice
Litmos LMS30120.13%LiveAgent vs Litmos LMS
Jive25110.11%LiveAgent vs Jive
RFPIO22170.10%LiveAgent vs RFPIO
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 75.83%, Zendesk with 8.04%, Atlassian Confluence with 3.22% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Atlassian Confluence

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LiveAgent vs Quip

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LiveAgent vs Freshworks

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LiveAgent vs monday.com

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LiveAgent vs Liberty

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LiveAgent vs Salesforce Service Cloud

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Customers of LiveAgent

Around the world in 2026, over 6002 companies have started using LiveAgent as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Molina Healthcare10,000+Long BeachCaliforniaUnited States
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Oracle Corporation10,000+AustinTexasUnited States
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Universal Orlando10,000+OrlandoFloridaUnited States
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CGI10,000+MontrealQuebecCanada
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Autodesk10,000+San FranciscoCaliforniaUnited States
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The Columbus Dispatch10,000+ColumbusOhioUnited States
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KEMENTERIAN AGAMA REPUBLIK INDONESIA10,000+JakartaJakartaIndonesia
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AXA Assurances France10,000+NanterreIle-de-FranceFrance
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BMW10,000+MunichBavariaGermany
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Hubbell Incorporated10,000+SheltonConnecticutUnited States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Knowledge Management are Insurance (49), Marketing (46), Financial Services (44).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the knowledge-management category fall in the company size of 0 - 9 employees (1923 companies), 20 - 49 employees (1307 companies), 100 - 249 employees (784 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for knowledge-management are the United States with 3074(67.00%), United Kingdom with 396(8.63%), Canada with 206(4.49%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Instant Messaging And Chat
Personalization Behavioral Targeting
Customer Experience
Helpdesk Tools
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the knowledge-management category are Wix, Zendesk, Atlassian Confluence. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Atlassian Confluence.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the knowledge-management?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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