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LiveAgent

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Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

Knowledge Management
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Market Share of LiveAgent

Current Customer(s)

6464

Market Share (Est.)

0.39%

Ranking

#11

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 76.35%, Zendesk with 9.84%, Quip with 2.99% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix126672776.35%LiveAgent vs Wix
Zendesk1632579.84%LiveAgent vs Zendesk
Quip495362.99%LiveAgent vs Quip
Freshworks339582.05%LiveAgent vs Freshworks
Atlassian Confluence305111.84%LiveAgent vs Atlassian Confluence
monday.com174201.05%LiveAgent vs monday.com
Liberty139340.84%LiveAgent vs Liberty
TalentLMS114630.69%LiveAgent vs TalentLMS
Salesforce Service Cloud87670.53%LiveAgent vs Salesforce Service Cloud
Bitrix2483210.50%LiveAgent vs Bitrix24
Gitbook59550.36%LiveAgent vs Gitbook
Yammer54340.33%LiveAgent vs Yammer
Zoho Desk52720.32%LiveAgent vs Zoho Desk
Re:amaze50120.30%LiveAgent vs Re:amaze
UserVoice36450.22%LiveAgent vs UserVoice
SkyPrep30340.18%LiveAgent vs SkyPrep
MangoApps25330.15%LiveAgent vs MangoApps
Litmos LMS24970.15%LiveAgent vs Litmos LMS
Helpjuice14490.09%LiveAgent vs Helpjuice
Jive11860.07%LiveAgent vs Jive
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 76.35%, Zendesk with 9.84%, Quip with 2.99% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Quip

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LiveAgent vs Freshworks

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LiveAgent vs Atlassian Confluence

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LiveAgent vs monday.com

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LiveAgent vs Liberty

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LiveAgent vs TalentLMS

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Customers of LiveAgent

Around the world in 2025, over 6463 companies have started using LiveAgent as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Jana Small Finance Bank10,000+BengaluruKarnatakaIndia
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Raley's10,000+West SacramentoCaliforniaUnited States
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Cognizant10,000+TeaneckNew JerseyUnited States
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Mattress Firm10,000+HoustonTexasUnited States
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VMware10,000+Palo AltoCaliforniaUnited States
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Siam Commercial Bank PCL10,000+BangkokBangkokThailand
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YPF10,000+Buenos AiresBuenos Aires F.D.Argentina
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Bosch10,000+GerlingenBaden-WuerttembergGermany
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Alorica10,000+IrvineCaliforniaUnited States
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Morgan Stanley10,000+New York CityNew YorkUnited States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Knowledge Management are Software (49), Marketing (47), Seo (43).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the knowledge-management category fall in the company size of 0 - 9 employees (1537 companies), 20 - 49 employees (1522 companies), 100 - 249 employees (902 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for knowledge-management are the United States with 3022(63.59%), United Kingdom with 427(8.99%), Canada with 230(4.84%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Customer Experience
Instant Messaging And Chat
Knowledge Management
Sales Management
Personalization Behavioral Targeting

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Quip.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the knowledge-management?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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