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LiveAgent

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Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

Knowledge Management
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Market Share of LiveAgent

Current Customer(s)

7621

Market Share (Est.)

0.56%

Ranking

#10

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 68.47%, Zendesk with 12.44%, Quip with 4.04% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93464068.47%LiveAgent vs Wix
Zendesk16976212.44%LiveAgent vs Zendesk
Quip551824.04%LiveAgent vs Quip
Atlassian Confluence451463.31%LiveAgent vs Atlassian Confluence
Freshworks345082.53%LiveAgent vs Freshworks
Bitrix24220001.61%LiveAgent vs Bitrix24
monday.com152491.12%LiveAgent vs monday.com
Salesforce Service Cloud149711.10%LiveAgent vs Salesforce Service Cloud
TalentLMS142981.05%LiveAgent vs TalentLMS
Yammer60190.44%LiveAgent vs Yammer
Zoho Desk53310.39%LiveAgent vs Zoho Desk
Re:amaze49060.36%LiveAgent vs Re:amaze
Gitbook40290.30%LiveAgent vs Gitbook
UserVoice38960.29%LiveAgent vs UserVoice
SkyPrep32130.24%LiveAgent vs SkyPrep
Litmos LMS30670.22%LiveAgent vs Litmos LMS
MangoApps28600.21%LiveAgent vs MangoApps
Jive18840.14%LiveAgent vs Jive
Helpjuice13340.10%LiveAgent vs Helpjuice
Flowlu12710.09%LiveAgent vs Flowlu
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 68.47%, Zendesk with 12.44%, Quip with 4.04% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Quip

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LiveAgent vs Atlassian Confluence

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LiveAgent vs Freshworks

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LiveAgent vs Bitrix24

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LiveAgent vs monday.com

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LiveAgent vs Salesforce Service Cloud

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Customers of LiveAgent

Around the world in 2024, over 7621 companies have started using LiveAgent as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Los Angeles County Sheriff's Department10,000+Los AngelesCaliforniaUnited States
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Anheuser - Busch10,000+St. LouisMissouriUnited States
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PricewaterhouseCoopers 10,000+New York CityNew YorkUnited States
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Marriott International, Inc.10,000+BethesdaMarylandUnited States
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ANZ10,000+DocklandsVictoriaAustralia
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The Coca - Cola Company10,000+AtlantaGeorgiaUnited States
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BJ's Wholesale Club Holdings, Inc.10,000+WestboroughMassachusettsUnited States
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Panasonic10,000+KadomaOsakaJapan
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Molson Coors Brewing Company10,000+DenverColoradoUnited States
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City Of Seattle10,000+SeattleWashingtonUnited States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Knowledge Management are Marketing (78), Seo (60), Education (58).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the knowledge-management category fall in the company size of 0 - 9 employees (2009 companies), 20 - 49 employees (1472 companies), 100 - 249 employees (936 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for knowledge-management are the United States with 3443(59.95%), United Kingdom with 588(10.24%), Australia with 393(6.84%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Instant Messaging And Chat
Customer Experience
Knowledge Management
Sales Management
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Quip.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the knowledge-management?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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