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LiveAgent

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Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

Knowledge Management
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Market Share of LiveAgent

Current Customer(s)

6427

Market Share (Est.)

0.28%

Ranking

#13

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 78.55%, Zendesk with 8.06%, Quip with 3.23% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix178810778.55%LiveAgent vs Wix
Zendesk1833888.06%LiveAgent vs Zendesk
Quip734633.23%LiveAgent vs Quip
Atlassian Confluence458342.01%LiveAgent vs Atlassian Confluence
Freshworks364191.60%LiveAgent vs Freshworks
monday.com265951.17%LiveAgent vs monday.com
Liberty176480.78%LiveAgent vs Liberty
TalentLMS167360.74%LiveAgent vs TalentLMS
Salesforce Service Cloud119680.53%LiveAgent vs Salesforce Service Cloud
Bitrix2498310.43%LiveAgent vs Bitrix24
Gitbook66370.29%LiveAgent vs Gitbook
Yammer65960.29%LiveAgent vs Yammer
Zoho Desk62320.27%LiveAgent vs Zoho Desk
Re:amaze58400.26%LiveAgent vs Re:amaze
SkyPrep51640.23%LiveAgent vs SkyPrep
UserVoice40160.18%LiveAgent vs UserVoice
MangoApps37690.17%LiveAgent vs MangoApps
Litmos LMS27350.12%LiveAgent vs Litmos LMS
Flowlu16740.07%LiveAgent vs Flowlu
Helpjuice15300.07%LiveAgent vs Helpjuice
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 78.55%, Zendesk with 8.06%, Quip with 3.23% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Quip

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LiveAgent vs Atlassian Confluence

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LiveAgent vs Freshworks

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LiveAgent vs monday.com

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LiveAgent vs Liberty

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LiveAgent vs TalentLMS

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Customers of LiveAgent

Around the world in 2026, over 6421 companies have started using LiveAgent as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Slalom10,000+SeattleWashingtonUnited States
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Starbucks10,000+SeattleWashingtonUnited States
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Monash Education10,000+ClaytonVictoriaAustralia
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Autodesk10,000+San FranciscoCaliforniaUnited States
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The Columbus Dispatch10,000+ColumbusOhioUnited States
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Kementerian Agama Republik Indonesia10,000+JakartaJakartaIndonesia
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Sarasota Memorial Health Care System10,000+SarasotaFloridaUnited States
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Halfords Cycle Republic10,000+DublinLeinsterIreland
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Danone10,000+ParisIle-de-FranceFrance
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Hubbell Incorporated10,000+SheltonConnecticutUnited States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Knowledge Management are Marketing (47), Education (46), Financial Services (41).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the knowledge-management category fall in the company size of 0 - 9 employees (2128 companies), 20 - 49 employees (1394 companies), 100 - 249 employees (836 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for knowledge-management are the United States with 3169(65.18%), United Kingdom with 430(8.84%), Canada with 218(4.48%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Personalization Behavioral Targeting
Sales Management
Knowledge Management
Contact Center
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Quip.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the knowledge-management?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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