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LiveAgent

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Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

Knowledge Management
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Market Share of LiveAgent

Current Customer(s)

6465

Market Share (Est.)

0.30%

Ranking

#13

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 77.63%, Zendesk with 8.26%, Quip with 3.41% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix167896077.63%LiveAgent vs Wix
Zendesk1786568.26%LiveAgent vs Zendesk
Quip737063.41%LiveAgent vs Quip
Atlassian Confluence457002.11%LiveAgent vs Atlassian Confluence
Freshworks369551.71%LiveAgent vs Freshworks
monday.com260211.20%LiveAgent vs monday.com
Liberty176020.81%LiveAgent vs Liberty
TalentLMS167440.77%LiveAgent vs TalentLMS
Salesforce Service Cloud120490.56%LiveAgent vs Salesforce Service Cloud
Bitrix2496010.44%LiveAgent vs Bitrix24
Re:amaze67780.31%LiveAgent vs Re:amaze
Yammer65150.30%LiveAgent vs Yammer
Gitbook63990.30%LiveAgent vs Gitbook
Zoho Desk62060.29%LiveAgent vs Zoho Desk
SkyPrep51850.24%LiveAgent vs SkyPrep
MangoApps37950.18%LiveAgent vs MangoApps
UserVoice37740.17%LiveAgent vs UserVoice
Litmos LMS27350.13%LiveAgent vs Litmos LMS
Flowlu16790.08%LiveAgent vs Flowlu
Helpjuice15200.07%LiveAgent vs Helpjuice
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 77.63%, Zendesk with 8.26%, Quip with 3.41% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Quip

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LiveAgent vs Atlassian Confluence

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LiveAgent vs Freshworks

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LiveAgent vs monday.com

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LiveAgent vs Liberty

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LiveAgent vs TalentLMS

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Customers of LiveAgent

Around the world in 2026, over 6455 companies have started using LiveAgent as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Oriflame Cosmetics10,000+SchaffhausenSchaffhausenSwitzerland
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World Media Group, LLC10,000+Lake StevensWashingtonUnited States
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Ericsson Software Technology10,000+AthloneLeinsterIreland
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Flipkart10,000+BengaluruKarnatakaIndia
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NYU Langone Health10,000+New York CityNew YorkUnited States
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HealthPartners10,000+BloomingtonMinnesotaUnited States
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Comunidad De Madrid10,000+MadridMadridSpain
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PayPal10,000+San JoseCaliforniaUnited States
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Arizona State University10,000+TempeArizonaUnited States
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Honeywell10,000+CharlotteNorth CarolinaUnited States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Knowledge Management are Marketing (48), Education (47), Financial Services (45).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the knowledge-management category fall in the company size of 0 - 9 employees (2086 companies), 20 - 49 employees (1406 companies), 100 - 249 employees (856 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for knowledge-management are the United States with 3184(65.18%), United Kingdom with 432(8.84%), Canada with 215(4.40%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Instant Messaging And Chat
Sales Management
Personalization Behavioral Targeting
Knowledge Management
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Quip.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the knowledge-management?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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