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LiveAgent

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Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

Knowledge Management
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Market Share of LiveAgent

Current Customer(s)

6679

Market Share (Est.)

0.39%

Ranking

#11

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 73.96%, Zendesk with 9.75%, Quip with 4.75% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix125506273.96%LiveAgent vs Wix
Zendesk1654829.75%LiveAgent vs Zendesk
Quip805734.75%LiveAgent vs Quip
Atlassian Confluence333771.97%LiveAgent vs Atlassian Confluence
Freshworks320981.89%LiveAgent vs Freshworks
TalentLMS189371.12%LiveAgent vs TalentLMS
monday.com180301.06%LiveAgent vs monday.com
Liberty139470.82%LiveAgent vs Liberty
Salesforce Service Cloud81600.48%LiveAgent vs Salesforce Service Cloud
Bitrix2480940.48%LiveAgent vs Bitrix24
Gitbook58780.35%LiveAgent vs Gitbook
SkyPrep58170.34%LiveAgent vs SkyPrep
Re:amaze57430.34%LiveAgent vs Re:amaze
Yammer52330.31%LiveAgent vs Yammer
Zoho Desk52070.31%LiveAgent vs Zoho Desk
MangoApps41250.24%LiveAgent vs MangoApps
UserVoice30900.18%LiveAgent vs UserVoice
Litmos LMS30040.18%LiveAgent vs Litmos LMS
Jive28870.17%LiveAgent vs Jive
Flowlu20330.12%LiveAgent vs Flowlu
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 73.96%, Zendesk with 9.75%, Quip with 4.75% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Quip

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LiveAgent vs Atlassian Confluence

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LiveAgent vs Freshworks

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LiveAgent vs TalentLMS

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LiveAgent vs monday.com

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LiveAgent vs Liberty

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Customers of LiveAgent

Around the world in 2025, over 6545 companies have started using LiveAgent as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Global Village10,000+DubaiDubaiUnited Arab Emirates
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Anheuser - Busch10,000+St. LouisMissouriUnited States
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AARP10,000+Washington, D.C.Washington, D.C.United States
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Capgemini10,000+ParisIle-de-FranceFrance
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Oxy10,000+HoustonTexasUnited States
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SAT10,000+Mexico CityMexico CityMexico
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Blogger10,000+Mountain ViewCaliforniaUnited States
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Coventry University London Campus10,000+ScarboroughEnglandUnited Kingdom
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Adobe10,000+San JoseCaliforniaUnited States
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DHL International10,000+BonnNorth Rhine-WestphaliaGermany
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Knowledge Management are Marketing (55), Digital Marketing (46), Software (44).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the knowledge-management category fall in the company size of 0 - 9 employees (1936 companies), 20 - 49 employees (1589 companies), 100 - 249 employees (1040 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for knowledge-management are the United States with 3155(64.44%), United Kingdom with 424(8.66%), Canada with 241(4.92%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Sales Management
Helpdesk Tools
Personalization Behavioral Targeting
Knowledge Management
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Quip.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the knowledge-management?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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