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LiveAgent

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Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

Knowledge Management
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Market Share of LiveAgent

Current Customer(s)

6918

Market Share (Est.)

0.40%

Ranking

#12

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 71.48%, Zendesk with 9.92%, Quip with 4.61% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix122912371.48%LiveAgent vs Wix
Zendesk1706379.92%LiveAgent vs Zendesk
Quip793434.61%LiveAgent vs Quip
Atlassian Confluence503722.93%LiveAgent vs Atlassian Confluence
Freshworks355532.07%LiveAgent vs Freshworks
Liberty226521.32%LiveAgent vs Liberty
monday.com220931.28%LiveAgent vs monday.com
TalentLMS186681.09%LiveAgent vs TalentLMS
Salesforce Service Cloud117090.68%LiveAgent vs Salesforce Service Cloud
Bitrix2485950.50%LiveAgent vs Bitrix24
Yammer74410.43%LiveAgent vs Yammer
Zoho Desk60450.35%LiveAgent vs Zoho Desk
Gitbook59330.35%LiveAgent vs Gitbook
SkyPrep57800.34%LiveAgent vs SkyPrep
Re:amaze56790.33%LiveAgent vs Re:amaze
MangoApps40420.24%LiveAgent vs MangoApps
Jive36420.21%LiveAgent vs Jive
Litmos LMS32270.19%LiveAgent vs Litmos LMS
UserVoice31400.18%LiveAgent vs UserVoice
Flowlu20510.12%LiveAgent vs Flowlu
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 71.48%, Zendesk with 9.92%, Quip with 4.61% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Quip

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LiveAgent vs Atlassian Confluence

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LiveAgent vs Freshworks

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LiveAgent vs Liberty

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LiveAgent vs monday.com

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LiveAgent vs TalentLMS

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Customers of LiveAgent

Around the world in 2025, over 6918 companies have started using LiveAgent as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Oriflame Cosmetics10,000+SchaffhausenSchaffhausenSwitzerland
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Estée Lauder10,000+New York CityNew YorkUnited States
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Royal Caribbean Group10,000+MiamiFloridaUnited States
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Adobe10,000+San JoseCaliforniaUnited States
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Daraz10,000+KarachiSindhPakistan
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Genentech10,000+South San FranciscoCaliforniaUnited States
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Fusion BPO10,000+DraperUtahUnited States
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Garmin10,000+SchaffhausenSchaffhausenSwitzerland
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The Estée Lauder Companies10,000+New York CityNew YorkUnited States
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Nbcuniversal Media, LLC10,000+New York CityNew YorkUnited States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Knowledge Management are Marketing (59), Education (50), Software (49).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the knowledge-management category fall in the company size of 0 - 9 employees (1966 companies), 20 - 49 employees (1649 companies), 100 - 249 employees (1089 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for knowledge-management are the United States with 3381(65.14%), United Kingdom with 445(8.57%), Canada with 252(4.86%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Customer Experience
Instant Messaging And Chat
Sales Management
Knowledge Management
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Quip.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the knowledge-management?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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