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LiveAgent

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Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

Knowledge Management
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Market Share of LiveAgent

Current Customer(s)

6894

Market Share (Est.)

0.30%

Ranking

#12

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 78.66%, Zendesk with 8.06%, Quip with 3.16% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix181791878.66%LiveAgent vs Wix
Zendesk1861838.06%LiveAgent vs Zendesk
Quip730273.16%LiveAgent vs Quip
Atlassian Confluence465052.01%LiveAgent vs Atlassian Confluence
Freshworks370451.60%LiveAgent vs Freshworks
monday.com251251.09%LiveAgent vs monday.com
Liberty178870.77%LiveAgent vs Liberty
TalentLMS172110.74%LiveAgent vs TalentLMS
Salesforce Service Cloud124160.54%LiveAgent vs Salesforce Service Cloud
Bitrix24100060.43%LiveAgent vs Bitrix24
Re:amaze69270.30%LiveAgent vs Re:amaze
Yammer66700.29%LiveAgent vs Yammer
Gitbook66070.29%LiveAgent vs Gitbook
Zoho Desk61860.27%LiveAgent vs Zoho Desk
SkyPrep51700.22%LiveAgent vs SkyPrep
UserVoice40410.17%LiveAgent vs UserVoice
MangoApps37650.16%LiveAgent vs MangoApps
Litmos LMS28360.12%LiveAgent vs Litmos LMS
Flowlu16930.07%LiveAgent vs Flowlu
Jive14990.06%LiveAgent vs Jive
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 78.66%, Zendesk with 8.06%, Quip with 3.16% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Quip

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LiveAgent vs Atlassian Confluence

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LiveAgent vs Freshworks

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LiveAgent vs monday.com

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LiveAgent vs Liberty

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LiveAgent vs TalentLMS

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Customers of LiveAgent

Around the world in 2026, over 6756 companies have started using LiveAgent as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
ServiceNow10,000+Santa ClaraCaliforniaUnited States
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Vodafone10,000+NewburyEnglandUnited Kingdom
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HealthShare NSW10,000+St LeonardsNew South WalesAustralia
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Oracle Corporation10,000+AustinTexasUnited States
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Carvana10,000+TempeArizonaUnited States
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SAHLAN DAYANIKLI TUKETIM MALLARI VE OTOMOTIV SANAYI VE TICARET LIMITED SIRKETI10,000+IstanbulIstanbulTurkey
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MAXIMUS10,000+McLeanVirginiaUnited States
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Coventry University London Campus10,000+CoventryEnglandUnited Kingdom
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Autodesk10,000+San FranciscoCaliforniaUnited States
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The Columbus Dispatch10,000+ColumbusOhioUnited States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Knowledge Management are Education (51), Marketing (48), Digital Marketing (45).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the knowledge-management category fall in the company size of 0 - 9 employees (2168 companies), 20 - 49 employees (1482 companies), 100 - 249 employees (921 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for knowledge-management are the United States with 3316(64.85%), United Kingdom with 456(8.92%), Canada with 233(4.56%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Customer Experience
Personalization Behavioral Targeting
Knowledge Management
Helpdesk Tools
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Quip.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the knowledge-management?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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