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LiveAgent

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Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

Knowledge Management
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Market Share of LiveAgent

Current Customer(s)

6663

Market Share (Est.)

0.40%

Ranking

#11

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 76.13%, Zendesk with 9.92%, Quip with 2.98% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix126466976.13%LiveAgent vs Wix
Zendesk1647079.92%LiveAgent vs Zendesk
Quip495642.98%LiveAgent vs Quip
Freshworks343042.07%LiveAgent vs Freshworks
Atlassian Confluence312861.88%LiveAgent vs Atlassian Confluence
monday.com175201.05%LiveAgent vs monday.com
Liberty140720.85%LiveAgent vs Liberty
TalentLMS118590.71%LiveAgent vs TalentLMS
Salesforce Service Cloud90900.55%LiveAgent vs Salesforce Service Cloud
Bitrix2483530.50%LiveAgent vs Bitrix24
Gitbook59450.36%LiveAgent vs Gitbook
Yammer54470.33%LiveAgent vs Yammer
Zoho Desk51790.31%LiveAgent vs Zoho Desk
Re:amaze51480.31%LiveAgent vs Re:amaze
UserVoice36490.22%LiveAgent vs UserVoice
SkyPrep30370.18%LiveAgent vs SkyPrep
MangoApps25360.15%LiveAgent vs MangoApps
Litmos LMS25270.15%LiveAgent vs Litmos LMS
Helpjuice14810.09%LiveAgent vs Helpjuice
Jive11880.07%LiveAgent vs Jive
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 76.13%, Zendesk with 9.92%, Quip with 2.98% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Quip

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LiveAgent vs Freshworks

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LiveAgent vs Atlassian Confluence

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LiveAgent vs monday.com

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LiveAgent vs Liberty

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LiveAgent vs TalentLMS

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Customers of LiveAgent

Around the world in 2025, over 6662 companies have started using LiveAgent as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Salesforce10,000+San FranciscoCaliforniaUnited States
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Aldi UK10,000+AtherstoneEnglandUnited Kingdom
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TaskUs10,000+New BraunfelsTexasUnited States
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Guitar Center10,000+Westlake VillageCaliforniaUnited States
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HealthPartners10,000+BloomingtonMinnesotaUnited States
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Houston Independent School District10,000+HoustonTexasUnited States
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현대건설10,000+SeoulSeoulKorea
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CMC10,000+IrvingTexasUnited States
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State Of Colorado10,000+DenverColoradoUnited States
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CDC10,000+AtlantaGeorgiaUnited States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Knowledge Management are Software (50), Marketing (50), Seo (47).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the knowledge-management category fall in the company size of 0 - 9 employees (1569 companies), 20 - 49 employees (1557 companies), 100 - 249 employees (936 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for knowledge-management are the United States with 3112(63.52%), United Kingdom with 447(9.12%), Canada with 231(4.72%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Customer Experience
Instant Messaging And Chat
Personalization Behavioral Targeting
Sales Management
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Quip.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the knowledge-management?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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