Question 1

What are the different markets in which
        Wix and
        LiveAgent compete against each other?

Accepted Answer

Wix and
        LiveAgent compete against each other in
        the Contact Center, Knowledge Management, Collaborative Calendars, Customer Experience, Helpdesk Tools.

Question 2

How does the market share of
        Wix
        and LiveAgent compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Wix has a
        78.50%
        market share in comparison to
        LiveAgent’s
        0.28%.
        Since it has a better market share coverage,
        Wix holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        LiveAgent holds the
        14th spot.

Question 3

How many customers are acquired by
        Wix and
        LiveAgent in the
        Knowledge Management segment?

Accepted Answer

Wix has
        1,788,014 customers and
        LiveAgent has
        6,339 customers in the
        Knowledge Management
        segment. Wix has
        1781675 more customers than
        LiveAgent in this category.

Question 4

What are the countries in which
        Wix and
        LiveAgent has more customers?

Accepted Answer

Wix has more customers in United States, United Kingdom and Canada.
LiveAgent has more customers in United States, United Kingdom and Canada.

Wix Vs LiveAgent : In-Depth Comparison

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Comparing the customer bases of Wix and LiveAgent

Comparing the market share of Wix and LiveAgent

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